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Waterloo Disruption

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YorkshireBear

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Any idea what happened at london waterloo today? I was down that way for once visiting family and noticed an awful lot of disruption. All it says is emergency engineering works on p1-4. Has there been an incident?
 
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Urban Gateline

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More details here. There have been problems since this morning, with revised services running.

So glad I had the day off today :lol:
 

Matt Taylor

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It's been a bad day, my last train got terminated at Kingston and my next one is cancelled. There was a problem with some points outside the suburban platforms which has now been cleared, massive disruption on the suburban lines all day though.
 

Urban Gateline

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It's been a bad day, my last train got terminated at Kingston and my next one is cancelled. There was a problem with some points outside the suburban platforms which has now been cleared, massive disruption on the suburban lines all day though.

I hope you didn't get too much abuse Matt, seen pics of the concourse at Waterloo during the peak time and seen the tweets on Twitter, lots of angry passengers!
 

Matt Taylor

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The Sheppertons were shuttling to Kingston only, I worked a Shepperton via Richmond and we were so busy it took two minutes to get the doors closed at Waterloo, then someone managed to force their way on with their bike at Putney!
 

infobleep

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There is more or the same continuing emergency engineering work today. The guard on my train announced it.

The National Rail Enquiries Web Site has not put up a service destruction notice, dispute currently there being 2 trains over 10 minutes late leaving and a 5 just marked delayed.

If that is not a service disruption then could someone please tell me what is. Could someone also tell what needs to occur to qualify for inclusion on the service disruption pages?
 

jopsuk

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Forgive me for sounding a little ignorant but could the other of Waterloo's 15 platforms be used?

All Waterloo's platforms are well used. Further more, it isn't as simple as that- they're effectively in groups of four-five each serving a pair (up and down) of tracks, with limited access between pairs and much disruption likely to happen from the crossing moves. Other terminii with large numbers of tracks into them are similar- think London Victoria, London Bridge, Liverpool Street etc, not all platforms can be used by all routes easily. Even "shuffling up a bit" isn't simple.
 

infobleep

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"Service Distraction". Haha. I blame my iPod for that mistake.

Talking of cross overs. Going back historically did they ever have more cross overs or would such issues as being bunched into groups have occurred 60-80 or more years ago?

How are such faults as this one noticed? Is it the driver of the first train to reach that part of track?
--- old post above --- --- new post below ---
Should Waterloo be avoided today then?

It seems ok now. I would like to suggest asking National Rail Enquiries but in today's case they are possibly best ignored.
 

Matt Taylor

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There is more or the same continuing emergency engineering work today. The guard on my train announced it.

The National Rail Enquiries Web Site has not put up a service destruction notice, dispute currently there being 2 trains over 10 minutes late leaving and a 5 just marked delayed.

If that is not a service disruption then could someone please tell me what is. Could someone also tell what needs to occur to qualify for inclusion on the service disruption pages?


Two trains over ten minutes late does not equal service disruption, please bear in mind SWT run around 2000 trains a day.

The engineering work cleared last night, there were some minor delays this morning due to a passenger alarm being activated on a train at Clapham. Other than that everything is running ok at the moment on SWT.
 

Urban Gateline

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Two trains over ten minutes late does not equal service disruption, please bear in mind SWT run around 2000 trains a day.

The engineering work cleared last night, there were some minor delays this morning due to a passenger alarm being activated on a train at Clapham. Other than that everything is running ok at the moment on SWT.

There were also some signalling problems on the Alton line between Bentley and Alton which caused delays to a few of those services, nothing major though and it's been rectified.

I had a look on twitter about comments people made about SWT, and all it was, was moan moan moan, it gave me a headache just reading those comments!
 

wintonian

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There were also some signalling problems on the Alton line between Bentley and Alton which caused delays to a few of those services, nothing major though and it's been rectified.

I had a look on twitter about comments people made about SWT, and all it was, was moan moan moan, it gave me a headache just reading those comments!

I promise I haven't been anywhere near twitter for the last few days. ;)
 

infobleep

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I can only go on what the guard said and that was that there was emergency engineering works. If that wasn't the case then the guard was guessing and I'd rather they didn't guess but said I don't know what the problem is.

However I'd have thought 2 trains being late and 5 being marked delayed and that was just the first screen, i didn't scroll down, warranted a comment in National Rail Enquiries Web Site as why this was the case.

Perhaps they need an automated comment which flashes up saying we don't know what is causing these issues, after a set number of trains are delayed. I mean how many trains have to be marked delayed before a comment is put up?

I don't object to things going wrong but I do object to a lack of communication or miss information being fed out to passengers. I don't mind hearing I don't know why your train is late. Some guards even do that. I'd rather that than something which isn't true.

A guard once said on a train we are just waiting for a late running train to depart. This was at Portsmiuth and Southsea. So I got off, as did at least one other passenger and rushed up stairs to catch this train, having previously been told I was better off getting the stopper due to train fault issues. I'd previously been at the station for a time, waiting for the fast service to arrive before being told to catch the other service. Once upstairs we were informed that wasn't the case and the stopping service then left without us being able to get on.

Without asking for it the platform staff handed me a compensation form, apologised and said he shouldn't have given out the miss information.
 

nlogax

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Have to admit I was pretty lucky when all this happened - my early fast in from Surbiton that morning was on time, and the semi-fast back around 6 (or thereabouts) was on time as well, having departed from Waterloo P1. The up semi-fasts were making additional stops at Berrylands, New Malden etc to fill in for the cancelled stoppers.

However, having arrived back at Surbiton that evening it seemed the platform staff there were still insisting that platforms 1-4 at Waterloo were closed. Quite strange.
 

The 39 Steps

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There was a failure on the points W1512B which is located on the Up Main Slow and affects all moves to platforms 1 to 4 inclusive. In the early hours an inspection test identified a failure and this resulted in the points being banned for use for movements in the normal position.
 
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