Wondering if you can help?
I bought a London Midland only super off-peak return ticket for £19 from Euston to Bedworth valid from tomorrow (Saturday 26/11/2011) on Redspottedhanky.com and collected it at Stansted Mountfitchet.
I intended to take my bike and travel from Stansted Mountfitchet to Liverpool Street (travelling on my annual season ticket), cycle to Euston and then take the train to Bedworth, changing at Coventry.
Stupidly, I forgot to check engineering work before booking, and there are no trains from Stansted Mountfitchet to Liverpool Street all weekend, only buses.
As I need to take my bike, this is a non-starter.
What are my options for a refund?
Can I take my ticket to Liverpool Street and get a refund, or will it have to go to a London Midland station?
How much will be refunded? £9, or the full £19?
Thanks, and sorry for such a long explanation.
I bought a London Midland only super off-peak return ticket for £19 from Euston to Bedworth valid from tomorrow (Saturday 26/11/2011) on Redspottedhanky.com and collected it at Stansted Mountfitchet.
I intended to take my bike and travel from Stansted Mountfitchet to Liverpool Street (travelling on my annual season ticket), cycle to Euston and then take the train to Bedworth, changing at Coventry.
Stupidly, I forgot to check engineering work before booking, and there are no trains from Stansted Mountfitchet to Liverpool Street all weekend, only buses.
As I need to take my bike, this is a non-starter.
What are my options for a refund?
Can I take my ticket to Liverpool Street and get a refund, or will it have to go to a London Midland station?
How much will be refunded? £9, or the full £19?
Thanks, and sorry for such a long explanation.