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Recent content by Adam Williams

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    SWR showing "no tickets available" on Exeter/Waterloo trains 8 May (GWR strike day)

    I can get itineraries for that date: https://beta.trainsplit.com/results?FromStation=7034100&ToStation=7010720&OutboundDate=08/05/2024&OutboundTime=09:15&LeaveAfterOutbound=1&Adults=1&OpenReturn=false&adv:ob:MaxChanges=7&adv:ob:IncludedTocs=SW
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    UKSC: Mercer v SoS for Business, implications for industrial action

    Good. Watch this be used by some to argue even louder for a withdrawal from the European convention on human rights, though. Hopefully they'll lose their jobs in a few months.
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    LNER deny refund on Off-Peak Return where return leg cancelled due to strike

    Do you genuinely think that a consumer is only entitled to the difference to the equivalent single back when the railway hasn't provided half of the services promised? Not to mention that the 50% refund policy during disruption is often advertised to consumers, or documented in FAQs/terms of...
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    LNER deny refund on Off-Peak Return where return leg cancelled due to strike

    So they still did it wrong, even with his involvement? :D Still, not something to complain about from a passenger perspective, I suppose.
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    LNER deny refund on Off-Peak Return where return leg cancelled due to strike

    This is simply incorrect. Refer to iKB -> Refunds - Disruption -> Passenger Journey Tickets
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    Connectivity Challenges with Digital Railcard

    I think they should be treated exactly the same as the railcards targeted at the younger age groups, to be honest. How do you know there's limited fraud taking place if the plastic ones don't even have a photograph?
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    Connectivity Challenges with Digital Railcard

    It does in digital form
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    Do you think that the UK switching to electric vehicles is realistic?

    I have to admin the one-pedal driving that Nissan do is really nice to use. Now that I've found a way to charge w/ CCS I'm intending to hold onto my Leaf a bit longer, but it was one of the features I thought I'd really miss if I ever changed car.
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    Bought ticket on forum not given ticket for full journey

    This is correct. I don't particularly like it, and it may well end up changing.
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    Bought ticket on forum not given ticket for full journey

    Previous discussion here: https://www.railforums.co.uk/threads/why-is-there-a-transfer-fixed-link-from-stratford-to-london-liverpool-street.258385/ Despite this being an issue that I would describe to be entirely of Rail Delivery Group's making, I am confident that Raileasy will do the right...
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    Introducing RailUK Tickets - support the forum when booking your rail tickets!

    Isn't this something that the expense receipt gives you, on a per journey basis?
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    Do reservation systems identify priority seats?

    Understood, however I still think this isn't ideal simply due to how much extra faff Passenger Assist currently requires passengers requesting assistance to go to. My understanding is that there is finally some work likely to happen in this space to actually provide APIs to retailers, but my...
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    Request for help: LNER Fare Trial Ripoff

    https://www.railforums.co.uk/threads/lner-london-leeds-%C2%A3220-single-on-social-media-yorkshire-evening-post.263197/post-6652733 Not "No tickets", just the few left eye-wateringly expensive ones in 1st class! Even though a cheap walk-up fare was valid for the service. This is what they want...
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    Do reservation systems identify priority seats?

    Not in a way that retailers can easily get at. Priority seat (PSEA) isn't an attribute that is actually routinely applied to seats in my experience. On some TOCs, these seats may be given a unique inventory class, but this isn't exposed to retailers via the interface almost all of them use to...
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    Spilt Ticketing Anomaly

    Ta, this is exactly what I was after. This is very similar to a bug (internal ref #40653) that I encountered and reported in Jan 2023, which I suspect was not fixed comprehensively.

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