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Recent content by DMU180

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    Manchester Piccadilly - Avanti use platform 5

    Unsure of the exact reason but is there a performance benefit? Looks like using platform 5 and 7 allows for a simultaneous arrival and departure.
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    Avanti WC down the pan again

    Can’t quite believe what I’m seeing at Euston this evening, only 1 train running from EUS - LIV this evening after the 16:43. 17:43 EUS - LIV cancelled 18:43 EUS - LIV cancelled 19:07 EUS - LIV cancelled 19:43 EUS - LIV cancelled 20:43 EUS - LIV running 22:00 EUS - LIV cancelled Brought to you...
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    SMS/App notifications for disruptions

    On my last few journeys booked directly with Avanti I have received email notifications informing me of updates to my journey which seems to be a new thing as I have never received anything previously. One was sent around 12pm for a cancellation at 6pm and another was sent a few days before...
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    Disruption Alerts

    May be of interest to take a look at the Smarter Information Smarter Journeys work ongoing across the industry to improve customer information, particularly in longer distance TOCs seeking more tickets in advance etc.
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    Are there any male automated announcements on trains?

    I was told that people prefer listening to a female voice, but are more likely to follow the instructions of a male voice which I guess matches the rationale for some of the announcements being female and others male.
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    Help! Caught up in Trenitalia strike

    All went pretty well in the end, the FR legs both ran as scheduled and we even received our complimentary welcome drink and snack in Business! The regional legs to/from Pisa were both cancelled but we managed to catch alternative trains so ended up arriving about 20 minutes later than planned...
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    RMT Strike affecting London Underground services from 23rd to 28th July; ASLEF Strike action on 26th and 28th July. (Strike now suspended)

    Apologies if this is a basic question but does anyone have any idea whether national rail TOCs will offer ticket easements on the TFL strike days to allow you to travel on a different day? Currently booked to Euston on 26 July but thinking of changing to 25 July instead.
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    Help! Caught up in Trenitalia strike

    Oh that is fantastic, thank you very much for taking a look. Fingers crossed nothing changes overnight!
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    Help! Caught up in Trenitalia strike

    Hi all Looking for some help/advice/reassurance as I booked tickets for a day trip from Venice to Pisa a while ago and I’ll discovered this evening that there is a Trenitalia strike tomorrow (13 July). I can’t find any good information online, including Trenitalia’s English website on whether...
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    Club Avanti

    Yes British Airways do specifically target business travellers, and they have a completely separate proposition to do this - BA On Business.
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    Club Avanti

    I find it surprising just how many loyalty experts we have on the forum. I think it is pretty clear that Avanti aren't actually trying to appeal to business travellers, instead it is positioned for the leisure market. There is no huge incentive for Avanti to be offering discounts to business...
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    Avanti and their current problems. What could be done to improve things?

    What do you want Avanti to do here? I'm no lover of them but given they're facing many daily cancellations already, restricting the loadings on services is actually a pretty good approach to ensure there is sufficient capacity elsewhere for those affected by the cancellations. Better than...
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    TOC (GWR Night Riviera) responsibility during industrial action

    Noted with thanks I interpreted that slightly differently, although given they have just refunded all tickets automatically, I no longer have a ticket at all which is probably their get out of jail free card.
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    TOC (GWR Night Riviera) responsibility during industrial action

    I have the exact same issue with the Caledonian Sleeper, was due to travel EUS - FTW departing on 27th July. I'm now having to drive but need to be in Fort William in the morning of 28th July so faced with the prospect of driving on 27th and overnighting in a hotel, or driving through the...
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    Avanti West Coast rebrand

    Apparently the idea behind the station signs is that you have the triangle and then over the top is the circle which represents the local "community" and where the station is in relation to the triangle. For example Euston will be the bottom corner with a community circle over the top. It...

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