Thanks, I will!
Has anyone tried to get this sort of refund from TrainPal? If I do it via the app, the £10 fee is automatically added. Might have to call them but I've seen bad reviews of their customer service!
I have a (flexible) ticket booked on the 19.35 Waterloo to Weymouth service on Christmas Eve (24 Dec).
I had a very sensible idea to check the strike timetable more carefully on the SWR website and that service is cancelled! What will happen if get to Waterloo in time and speak to staff? Would...