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Yes, I'll do that. Looking on this forum it seems I am not alone. Another 2 users have been told the same thing by TFW..what on earth is going on. I'll be sure to write a full complaint
Seems like this also happened to another user.
https://www.railforums.co.uk/threads/ticket-inspector-wouldnt-let-me-use-railcard-on-train.186874/#post-4121930
I've been a long time lurker on these forums, however never made an account as I never had any issues, until now.
Yesterday I was taking the train from a non ticketed station using TFW going to Pontypridd.
I usually make this trip once a week or so and I usually buy my ticket online and use...