Recent content by Hadders

Please start a new thread if you are in need of advice. We have a rule of only discussing one case in each thread to avoid confusion because experience has taught us that no two cases are every the same, however similar the night appear at first.

This is the Verification Letter I referred to in post #8 above. Post a copy of your draft reply i this thread and forum members will proof read it for you.

The decision about using a solicitor is a decision only you can take. They can sometimes 'fast track' a case but they aren't cheap. There's no guarantee they will be able to get Southeastern to offer you a settlement either. Personally I would wait for Southeastern's letter, reply to it and...

I see! I know they're a law unto themselves but that must be an accreditation failure.

Welcome to the forum! What happens next is the Southeastern will write to you saying that they have received a report, are considering prosecuting you and asking for your version of events before deciding how to proceed. It is important that you engage with and reply to this letter. You might...

Welcome to the forum! Can you tell us what your exact journey was, what tickets you held and when you purchased the disputed ticket. Which train company are you dealing with? You are required to give your name and address to an authorised person when asked to do so but there is no requirement...

A digital railcard can be downloaded to a couple of devices but if download to APple Wallet was allowed then, as I understand it, an unlimited number of downloads could be made. Clearly that would be a significant revenue risk. Photos can provide some mitigation but arethey going to get...

Welcome to the forum! Govia Thameslink Railway will write to you at some point int he next few weeks asking for your version of events before they decide how to proceed. Post a copy of the letter in this thread (with any personal details and case reference numbers redacted) along with your...

I would appeal this, pointing out that your ticket wasn't valid on EMR.

Please start your own thread if you are in need of assistance. We have a rule to only discuss one case in each thread, because however similar cases might appear at first experience has taught us that no two cases are ever the same.

If you do appeal you'll need to be able to access post. In theory you can tell them that you've moved but we're talking about Merseyrail here who are not known for their competence and you'll need to weigh up your appetite to appeal against the potential hassle. If setting up a postal...

Welcome to the forum! This sounds like an unfortunate incident but technically you weren't able to produce a valid ticket when asked to do so, and that is an offence. I recommend paying the Penalty Fare (pedant alert - it isn't a fine, onlya court can impose a fine as a punioshemnt upon...

Think about it. I'm travelling from Steveneage to London at 10am and get my railcard scanned. All ok An hour later my friend using a copy of my railcard makes a journey from Paddington to Reading and gets inspected. It's pefectly possible that could be me. 1713829111 Season tickets can’t be...

The Penalty Fare should not have been charged in this case. A Change of Route excess fare should have been charged instead, which is the same price whether purchased in advance of travel or onboard. This should be appealed quoting condition 9.5.2 of the National Rail Conditions of Travel. The...

Welcome to the forum! To add to what other have said South Western Railway will write to you about this incident. The letter will typically take a few weeks to arrive although it shouldn't take longer than six months. The letter will say that they have received a report, are considering...