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Recent content by LNERpassenger

  1. L

    LNER refuse delay repay claim

    I just wondered if anyone else is putting claims in, which they believe are valid, under the LNER delay repay scheme and they are getting refused? I think my claim is a valid one? I booked a ticket on an LNER train from London to Leeds with an onward journey with Northern Rail to Ilkley all...
  2. L

    Train cancelled - delay repay refused by LNER

    Many thanks for your replies. It wasn't a GTR service. I did receive compensation for this journey in the end under their delay repay scheme. They also gave me an additional £20 for having to pursue this with them several times. They never explained why my claim was refused several times though...
  3. L

    Train cancelled - delay repay refused by LNER

    Yes i applied under delay repay.
  4. L

    Train cancelled - delay repay refused by LNER

    I'd like some advice on what i should do following a claim for compensation to LNER which was rejected. LNER haven't explained to me why they will not refund my ticket even though i have asked them to provide a reason. They are just sending me standard text which refers me to their charter -...
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