Recent content by maddeningcrowds

You are "advised" to take the train before or after but the East Coast website also says "All ticket restrictions and seat reservations are lifted on Monday 28 October". http://www.eastcoast.co.uk/travel-information/live-travel-information/

How does East Cost do this?

The current system means everyone eats because there is no incentive to decline and you don't want to miss out. In a pay-on-demand system only those who actually want/need to eat make an order, reducing demand and relieving pressure on staff.. Plus, in pay-on-demand there is an incentive for...

You can check a pin number is correct without being connected to anything. This is what happens with the increasingly-common personal card readers that you can use to authorise online banking transactions using your card. (I realise this is not the same as authorising a transaction with the bank).

Especially odd that "for profit or other commercial gain" is included since this would seem to EXCLUDE transferring a ticket for other reasons. http://www.eurostar.com/be-en/contact-us/faqs?field_right_now_question_value=&tid=All&page=2#.UeP9NkGcd8F

You'll have to do it as two separate bookings. Open two browser windows and start off a different booking in each window. Get as far as the part where you can select your seat _on both bookings_ and make sure they are next to each other. Than carry on and confirm the rewards booking/pay...

A bit late but I hope this is helpful if the query comes up again. The full wording in the passenger charter states: "If you arrive at your destination station late as a result of delay to and/or cancellation of an East Coast service...." The text on their website is different and...

There is no quota and hence no reservations available for an advance ticket via Sheffield including travel on CrossCountry, except at weekends. The result is that few or no advance fares will come up. Hence why I suggest putting in "Via Barnsley". It does not work all of the time, but you can...

"Via York" sometimes has cheaper fares. Try "Via Barnsley" also (that would be East Midlands Trains as far as Sheffield, which has good first class but no free food; no first class from Sheffield to Leeds; and it takes about an hour longer).

You can already buy travel insurance to go with your advanced ticket. e.g.: http://www.raileasy.co.uk/making-a-booking/insurance-tandcs http://www.thetrainline.com/buytickets/Resources/InsurancePolicyDetails/Policy_Summary_TOCs_FINAL_Dec_07.pdf

There is a difference between a receipt and a credit card slip. A receipt lists the products/services purchased, VAT number and tax paid. It is evidence of the products/services you bought, and can be used for expenses claims or tax returns. The credit card slip identifies the basics of...

They advised against travel and are accepting today's tickets tomorrow. Which is not quite the same. It is amazing how many hundreds of people were at Kings Cross staring at the departure boards despite the fact they announced every two minutes for people to go alternative routes. I moved...

Incorrect. You pay a first class fare because you want convienience and you are able to pay for it. Inconsistency in the service is therefore the biggest problem. For example, if you cannot rely on there being a meal when it is advertised, then you loose the convienience of not having to worry...

Arrangements for revenue protection can be subcontracted. Northern Rail looks after revenue at Manchester Picadilly, on behalf of all the operators and network rail. It is not really relevant which company your train was with. It is in the interests of all operators to enforce revenue protection.

Sums it up nicely.