Recent content by RileyRM

First job, first experience of peak business travel so the extra cost did come as a surprise particularly as he thought he had already bought a valid ticket! His ticket was rejected at the barrier and was sent by the line staff to the ticket office as his ticket was not valid for travel. It...

Thanks for all your help. He will be making a complaint to FGW over the lack of advice about waiting till later. Although he will be claiming the cost of the ticket back from his employer he still feels as if he has been "ripped off" At least he will be more aware of the rules in the future but...

Hi. My son, who is not an experienced rail traveller, had to travel at short notice for his employer from Cardiff Central to Rickmansworth last Friday. He was sold a Super Off Peak ticket for £78.50 at Cardiff Central but was not advised about travel restrictions on the return journey. When he...