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Recent content by rs101

  1. R

    underlying issue with how Trainline (et al) record and apply railcard discounts?

    1989 - 1992 I used a railcard regularly (student in London, coming home alternate weekends). Very, very rarely asked for it when buying tickets - I remember because it was an incredibly fragile paper one and it would fall apart whenever I took it out my wallet! Have had a Network Railcard for...
  2. R

    Penalty fare disability. OCD

    Nothing in the T&C says evidence of a disability must be supplied.
  3. R

    Penalty fare disability. OCD

    If a TOC or RPI defined "access" as physically able to get to the machinery and use it, then they'd be discriminating against a huge number of people with disabilities and be slam dunk wins for anyone who decided to sue them... Anyone with severe dyslexia or dyscalculia, for example, or...
  4. R

    Buy-on-Board Query | Authorised Person Permission | Discounted Fare

    However, the final part of 6.1.2 would apply "or heard an audible announcement to this effect" - they asked the staff member who told them it was okay to board.
  5. R

    Penalty fare issues

    Is a ticket valid if it's purchased after the passenger has commenced travel?
  6. R

    Accused of reusing a open return ticket

    They're also available offline, so if you have data issues, the ticket will still work.
  7. R

    Being charged under byelaw 18.2 by merseyrail

    Presumably only if within the time limit for laying new charges - don't many rail related offences have a 6 month period during which charges must be laid?
  8. R

    Connectivity Challenges with Digital Railcard

    You're making a common mistake and assuming rail companies want to deliver a good customer experience - as can be seen from many posts on here, not many of them are, unfortunately.
  9. R

    Connectivity Challenges with Digital Railcard

    When I need to renew my Network Railcard (usually the day before I'm planning to go somewhere on the train and realise it's expired!), I can do it immediately online. The other option would be to either:- 1. Apply online and wait a week for it to arrive. 2. Go to a manned station and renew it...
  10. R

    Stansted Airport fines

    How do you tell those who've made an honest mistake from those taking advantage of the confusion to travel without paying full fare? 1707259541 I've never tried it, but wonder if it's possible to use contactless to get through the barriers for the Liverpool St to Norwich trains (as they stop at...
  11. R

    Stansted Airport fines

    What about London Luton Airport then - would people expect to use contactless to get there? 1707257812 Not sure what Greater Anglia could do differently? They've got signage at Liverpool Street and their website very clearly says contactless isn't accepted. They want it to be available, but...
  12. R

    Stansted Airport fines

    Although neither are visible on the virtual tour of Liverpool street - https://virtualtour.greateranglia.co.uk/liverpool/ . Can't see for sure when that was taken, but it's since August 2022 as that's when the Greggs opened .. There is a big yellow sign which every passenger would walk past to...
  13. R

    Fined by Merseyrail as I had “come too far” without a ticket. Should I fight it?

    I'd wait for the experts to arrive, but reading their byelaws, I can' see how a prosecution for breaching 18.2 could succeed. 18.3 says "No person shall be in breach of Byelaw 18.1 or 18.2 if: (i) there were no facilities in working order for the issue or validation of any ticket at the time...
  14. R

    Accused of avoiding 15 fares on trains

    I don't see the harm in requesting it after the settlement has been paid and the case closed. Would be interesting to see what they based their claim on.
  15. R

    Stansted Airport fines

    Technically yes, because you didn't have a valid ticket when you boarded the train. You'd need to buy one from Tottenham Hale, tap out there, then get back on, to be legitimate..

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