Recent content by Th764

Quite. I was just wondering what Avanti's policy is on this really. I don't get the train often and clearly my admin skills aren't advanced enough for UK rail travel! Incidently, was he incentivised to do this and is he likely to get any feedback from my complaint?

No the train manager charged me for a new first class ticket and said I could 'sort it out' when I got to Euston.

Had a rather unfortunate experience with Avanti West Coast recently. I was due to travel in first class from MAN to EUS return using a Two Together Railcard with my wife. My wife's grandmother become seriously ill just before we were due to travel and understandably she stayed at home. Aware of...