Recent content by TheManBehind

It was a bit of a labour. Happy to feed back any bits that need changing (K3 to Surbiton has been added). And yes - all kept for next weekend...

So the current role of the information controller is both for line updates and every alteration in Tyrell. It's a position that rapidly gets overwhelmed during any sort of disruption. That is changing next week, so as to give the information controller more time to work on core messaging...

Oh, absolutely - and in reality, with any adequate staffing, decisions could have been made to turn them far sooner - Richmond, Clapham, or Vauxhall, all have decent links into London. It's just having the resource and experience to get those decisions made that SWR don't have because SWT...

Yes, I agree - it would have been better to turf everyone out at VXH, then at least if it's going to Waterloo it's just the crew stuck on board. Considering the time of day this happened - every train is busy. Busy compared to 2C64 on a normal day, sure, but busy compared to the late-running...

A lot of that comes down to the fact that a lot of service recovery has been overseen by NR as SWT used the alliance to cut back on TOC control management - everything was led by NR which means decisions and contingency plans are based around minimising costs and preserving infrastructure, not...

I understand that SWR will be returning to TCS structures, but decision-making remains centralised to control - they will decide on use of service plans, etc - the role of the TCS will be focused around getting them enacted. The issue is the control room has 8 controllers over 24 hours covering...

Of course there's a problem, but that problem isn't SWRs doing. Who didn't invest in better systems and better information facilities, upgrading teams to have better equipment and better processes and KPIs? Who used the alliance system to leave their controllers paid £10k under the national...

Twitters algorithms take posts with high engagement and show them up in feeds often long after the event. Deleting posts stops this from happening. There would have been enough time for anyone to get sufficient evidence that it had already been put up, including all the email alerts that were...

No depots with 37 booked spares today, much less half on FDW!

In short, no. It is a mutual agreement between the two companies for when CSL2 is declared. Normally a courtesy call will be made to ask, but in most cases (the company PIDD document should tell you) it will be automatic ticket acceptance.

It's rosier on SWR's than MK's, that much is certain. Several timetables on weekends haven't activated until the day before, despite being bid for in good time.

T The one ahead goes into the bay, and the oodles of time, coupled with the fact that most people for Woking are on the one ahead, means maybe 10-15 people get off. Its a relatively easy clear as far as things go!

Yes. One I've done many a time. Normally at least one on the platform and two checking, plus the guard. You normally arrive a couple early into Woking for padding anyway, but it's been done in the 3 minutes leeway before. Normally because it means the guard knows exactly where you are to keep...

SWR have a full timetable and customer communication plan, as well as the EWAT (Emergency Weather Action Team) (ironically mostly duty people) to decide what, if anything, needs to be done in the event of predicted snowfall.

They're normal managers in office clothes (probably not their nicest as train working comes with a risk of damage!)