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  • Thanks for the interest; the emails were marked; [Incident: 091110-004182]‏
    but no other numbers were provided. The content on here is the complete email exchange apart from my original email which was sent to transpennine express.
    I wrote you a long reply but it would not let me send it to you due to being too long,

    I have saved it to send at another date.

    You can see the issue i had in the following thread.....

    ScotRail Customer Services - Where do I go now?

    CSK
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