Recent content by Titfield

Did you send the response by "tracked" means? Can you check and see if they have received it? Responses by the "passenger" can take a while to be processed and considered by the TOC however we do see responses from the TOC within the 3 week time frame. Did the letter from the TOC - which we...

There are settlement systems between TOCS for all manner of financial issues e.g. revenue apportionment so I anticipate there is something similar for administrative settlements etc etc.

No I dont think it is that as such. I suspect that The Treasury have taken a very hard look at all the books of all the TOCS and come to an understandable conclusion that in some areas there is an almost industrial scale level of fare evasion. The Treasury have told the TOCs to get it sorted. I...

Yes I should add I am pleased for @Thornsandroses too! I think many MPs (of all hues) will have the issue of private prosecutions and how the process can be abused on their list of "major concerns". As more and more admissions come to light of effectively the Directors of the Post Office not...

But as has so often been said on here what would be a better process that didnt also give the persistent fare evader carte blanche to continue. How many of those at the court have failed to engage with Northern? If they do not engage what action should Northern take? By summoning them to court...

I thought the rationale was that NBC had spent almost their entire existence managing decline. Opening up the market to competition would attempt to reverse this decline by encouraging a more commercial approach. Allowing staff at the nbc subsidiaries to purchase the business would give them a...

No two cases are exactly the same. Please can you create your own thread outlining the event which has happened together with any letter from the Train Operating Company you have received uploaded and any identifying details obscured. Advice specific to your issue can then be given. TIA...

Keep it short and simple is my advice because there are no extenuating circumstances that would make a difference in the course of action they take. As has been said on other threads the staff reading the letter will simply wish to assess whether to offer the out of court settlement and to move...

It is a matter of judgement and we all have our own views on these types of letters. To me it is still a bit repetitive and over the top. But it does cover all the points that need to be made and if the OP is happy with it and we can see no "no nos" then as @Fawkes Cat states it is "good enough"...

1. A bit repetitive / wordy throughout. The paragraph starting I am extremely ashamed repeats the sentiment of the paragraph above in the main. The sentence Please let me know how you would like to proceed is a bit redundant as they will do this anyway. 2. GTR may not appreciate being told what...

If everyone was given the benefit of the doubt then fare evasion would be more rife than it is already. Asking staff to exercise discretion is fraught with problems., Some I suspect would rather never show any discretion because then they can not be wrong. It is also worth pointing out that...

This is quite a concern that you are due in court and it appears that no one - the court, the organisation taking you to court - can give you any details about it othehr than it is an application to reopen a case Do you have a sunflower (hidden disabilities) lanyard you can wear to court? Do...

Dear Sir / Madam Case reference number xxxxxxx With immediate effect my address is zzzzzzzz Yours faithfully

Please can you scan and post the letter(s) or documents you have received? Please obscure any personal details: names, dates, reference numbers etc? As regards the earlier court hearing, as you were not present you would have been found guilty in your absence. It would literally have been over...

You could just write them a letter that states: With immediate effect my address is: (insert correct address) It is a very fine balance between stating that you lied (explicitly) and just simply giving them the correct address. As @Puffing Devil states they will be more concerned about...