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Unfortunately what seems a good idea on paper is absolutely useless , they usually fall apart in minutes. I had great pleasure once demolishing a managers idea of restructuring the leave pattern which would have left 90% of the people on leave on one shift.
They get the usual quotes in it from people on lower earning jobs wishing drivers were paid less instead of themselves worth more. I wonder how many of the rent a quote mob actually know what being a driver entails ?
I noticed that last month on various journeys, loads of building work at stations making them hard to get through, I'm disabled. The trains were just as bad, lots of delays and over crowding even in 1st class as I had a 1st class Interrail.
Even on the journey back to Brussels from Koln there...
But you had somebody on board the train which is my point, why wasn't he contacted or did he contact him. For all they knew he could have been sat with the guard having a chat and forgot the time which has happened many a time there. You had a second safety critical trained person on the train...