• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

On-line sites only offering Special Delivery for tickets

Status
Not open for further replies.

TUC

Established Member
Joined
11 Nov 2010
Messages
3,608
I'm in the middle of trying to book a rail ticket for my daughter from Wymondham to Middlesbrough for this Friday. Every on-line retailer I've tried has only offered delivery of the tickets by special delivery at a cost of £6, not ordinary first class delivery. If I was booking only a couple of days away from the journey I might understand this but there is more than enough time for ordinary first class post to arrive.

I know that there is the option of picking them up at a TVM but my daughter is in Norfolk and I am in Belfast so she would be collecting them and I don't want to run the risk of the TVM insisting on it being my card as the one used to pay for the tickets that is inserted into the machine.

Can anyone suggest an on-line site that doesn't require special delivery?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

maniacmartin

Established Member
Fares Advisor
Joined
15 May 2012
Messages
5,395
Location
Croydon
Not sure about the websites and special delivery sorry. However if you book by telesales, they might be able to override the requirement to use the card that payment was made with.
 

knight2004

Member
Joined
31 Jul 2009
Messages
101
The systems seem very slow too this afternoon London Midlands website for tickets and chiltern's are v v slow today! (think they're powered by the same sytem?)
 

TUC

Established Member
Joined
11 Nov 2010
Messages
3,608
Its also very noticable how the different sites I'm trying are citing very different costs for Special Delivery-from £6 to £8.50. The actual cost stated on the Royal Mail website is £5.90. I smell some shoddy practice going on.
 

mbh

Member
Joined
6 Oct 2011
Messages
19
I allways use Redspotted Hanky , Tickets sent by First Class Post FOC

I found them to be very reliable
 

barrykas

Established Member
Joined
19 Sep 2006
Messages
1,579
Generally, WebTIS-powered sites (such as RedSpottedHanky, Chiltern and East Coast) require you to book at least 6 working days in advance to have First Class post as an option, and Trainline-powered ones require you to book 7 working days in advance.

A quick bit of toying around shows that raileasy will offer First Class post today for Friday, though they charge a booking fee and card processing fee.
 

TUC

Established Member
Joined
11 Nov 2010
Messages
3,608
I allways use Redspotted Hanky , Tickets sent by First Class Post FOC

I found them to be very reliable

Thanks for the suggestions but RSH ad London Midland are amongst those I've tried who are requiring Special Delivery (London Midland are at least offered Recorded Deliviery as an alternative but charging £2.00 for it and as I am buying split tickets for the journey and it appears that won't let me add a second journey to the same booking this means a £4 charge).
 

telstarbox

Established Member
Joined
23 Jul 2010
Messages
5,939
Location
Wennington Crossovers
Does your daughter have a credit/debit card? If so, could you book the tickets but enter her card details so she can pick up the tickets from a TVM?
 

MKD

Member
Joined
22 Feb 2012
Messages
148
Unless your credit/debit card is registered to an address near where your daughter is, won't your booking fail on grounds of card-v-delivery address mismatch anyway ?
MKD
 

barrykas

Established Member
Joined
19 Sep 2006
Messages
1,579
Trainline have started to allow any card collection again relatively recently, though I'm not sure of the requirements your account needs to meet for it to be offered.
 
Status
Not open for further replies.

Top