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First Group: General Discussion

overthewater

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They were leading the way once... that's the problem they took their foot off the gas & eye off the ball! Their solution to falling passenger numbers was to hike fares...... another bad move!

Maybe it was the polices there were introducing which were casing the passenger number to fall? Because Lockhead could not admit he got it wrong....

At least others say, oh well we got it wrong and sell it off, axe it etc.
 
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david16

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PD1107088/1 - HARDEEP KHAKH T/A CITY LINE TRAVEL, BRITANNIA WORKS, UNIT 2-3, 2-4 BRIDGE STREET SOUTH, SMETHWICK, B66 3DR

Registration Accepted
Starting Point: Redditch Bus Station
Finish Point: Redditch Bus Station
Via:
Service Number: 57
Service Type: Normal Stopping
Effective Date: 26-SEP-2013
Other Details: Mondays to Saturdays.
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They were leading the way once... that's the problem they took their foot off the gas & eye off the ball! Their solution to falling passenger numbers was to hike fares...... another bad move!

Also to swear in older clapped out buses and ship out the newer ones.

First around here can only block up centre doors on cascaded tridents with the notice "This is not a door"
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To think this is the same Sir Moir Lockhead, who is now in charge of the Scottish Rugby Union, and we still have no coverage of Scottish club rugby on TV in scotland.

He's not called Moir Blockhead for nothing.
 

Tomonthetrain

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Trainbasher,

The RH & KR Diamond operation or the lot? Is Arriva linked to the rumours?


Some are saying the whole diamond operation, some saying Rotala as a whole and some saying Tividale and Aston at least. I've heard it from people like NXWM inspectors to Diamond staff themselves.

And yes, Arriva is the party that is being banded about
 

winston270twm

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Some are saying the whole diamond operation, some saying Rotala as a whole and some saying Tividale and Aston at least. I've heard it from people like NXWM inspectors to Diamond staff themselves.

And yes, Arriva is the party that is being banded about

Thanks for that, thought as much, I'd be surprised if Rotala sold off Diamond as a whole or even Tividale, Long Acre isn't worth selling but is also Rotala Plc HQ

As I think I've posted elsewhere, the only way I can see Arriva getting their hands on the WM operation is by making an offer for the entire group i.e. Rotala Plc via the London Stock Exchange, if a deal went through, Arriva could then look to selling on the bits they didn't want
 

overthewater

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Thanks for that, thought as much, I'd be surprised if Rotala sold off Diamond as a whole or even Tividale, Long Acre isn't worth selling but is also Rotala Plc HQ

As I think I've posted elsewhere, the only way I can see Arriva getting their hands on the WM operation is by making an offer for the entire group i.e. Rotala Plc via the London Stock Exchange, if a deal went through, Arriva could then look to selling on the bits they didn't want

Could Stagecoach buy Preston?
 

sonic2009

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I can say that I've never heard of that operator that's starting the 57 next month.
Dead mileage from Birmingham?
 

winston270twm

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I can say that I've never heard of that operator that's starting the 57 next month.
Dead mileage from Birmingham?

You wont have, they are both a new operator & new competitor

Obviously they feel they can cover the dead mileage from Birmingham otherwise they would be setting up competition against NXWM

Pete's Travel before Go West Midlands & Diamond used to operate numerous buses in Redditch garaged at West Bromwich which is not far from where the new operator will be based
 

317 forever

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Some are saying the whole diamond operation, some saying Rotala as a whole and some saying Tividale and Aston at least. I've heard it from people like NXWM inspectors to Diamond staff themselves.

And yes, Arriva is the party that is being banded about

Arriva are in the process of expanding in the West Midlands, helped through their takeover of Midland. Arriva would have been willing to bid for PrestonBus had they not risked having to compete with Stagecoach. So yes, I think it would suit Arriva to buy Rotala plc. Would they then sell Wessex Connect, possibly to First??
 

winston270twm

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Arriva are in the process of expanding in the West Midlands, helped through their takeover of Midland. Arriva would have been willing to bid for PrestonBus had they not risked having to compete with Stagecoach. So yes, I think it would suit Arriva to buy Rotala plc. Would they then sell Wessex Connect, possibly to First??

Arriva aren't doing that well in the West Midlands and they have recently lost some former Midland Centro tendered routes to other operators which change hands at the end of October. Other than the Midland acquisition they have done very little and currently seem reluctant to start any new commercial routes against NXWM.

If they were to get their hands on Diamond it would strengthen their position and provide them will a higher proportion of commercial routes, but the only way I can see happening it by Arriva launching a takeover bid for the entire Rotala Group
 

tbtc

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If Arriva were wanting to expand in urban areas then I'd have thought that Finglands would have complemented their "South Manchester" operations better than it fits with First.

They've not purchased any of the operations that First has been selling either (plus sold the former Clydeside Scottish operation and the Tyne Valley parts of Northumbria).

What was the last expansion for Arriva? Taking over from Stagecoach in Darlington?
 

TheGrandWazoo

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If Arriva were wanting to expand in urban areas then I'd have thought that Finglands would have complemented their "South Manchester" operations better than it fits with First.

They've not purchased any of the operations that First has been selling either (plus sold the former Clydeside Scottish operation and the Tyne Valley parts of Northumbria).

What was the last expansion for Arriva? Taking over from Stagecoach in Darlington?

Think they've bought something since 2007. They've bought Wardle Transport and Liyell in recent times in the Midlands. Both fairly substantial operations and of more strategic benefit than Finglands.
 

robertclark125

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Trying to get this thread back on track, and especially with regards to speculation about East Scotland, the rumours about Livingston have been, so far, unfounded. But, if it were to be sold, is this not the size of operation that would suit someone like Rotala?
 

winston270twm

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Trying to get this thread back on track, and especially with regards to speculation about East Scotland, the rumours about Livingston have been, so far, unfounded. But, if it were to be sold, is this not the size of operation that would suit someone like Rotala?

I doubt it, Rotala now need to get to grips with the RH & KR operations they bought from First & try & turn around the losses from those businesses. Rotala Group as whole only make small profit margins of 3.79% way below the double digit figures expected by the big groups. The last thing Rotala need to take on is another loss maker with a fleet in need of considerable investment
 

overthewater

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Its not just the fleet that needs investment, the whole depot, routes etc need a good kick. your right Rotala need to get grip.

Here is some more from 1997:

Remember Twin Track? ( when did Ipswich get a guided busway)

The Groups quality first initiative has produce some dramatic passenger increase: 50% in Leeds guideway. 9% on Northampton gas buses, 40% on Ipswich guided busway.

The natural development of quality first was Twintrack, a new approach to developing high quality urban corridors for public transport. This provides a formula for joint public and private sector investment in reducing urban congestion to allow faster more attractive public transport services. To Demonstrate and refine the concept, First has invested £50M in three pilot schemes, Aberdeen, Leeds and Manchester.

under the Twintract proposal, bus operators would share the cost of new infrastructure developments with local authorities, whose contribution would be met by new ring fenced money from Central government. Resource cost would be met by the operators and infrastructure cost would be paid from the pubic funds, with the proviso that operators would pay a full 50% of the total infrastructure and resource cost.

If these schemes are implemented over the next three years, were expecting to see 30-40% passenger growth. In Leeds for instance a city with high commuters car use just 2% shift years year from cars would equal a 10% growth in bus passengers.
 

overthewater

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FiG Have sent Aberdeen some tridents to help cover their Gemini which are all off getting refurbished for the new upgraded route, from September. Further more the service changes will also see an pvr increased. Good news for Aberdeen.
 
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Volvodart

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The Aberdeen park and ride buses are also away getting repainted in the new park and ride livery (two shades of pink in the new livery style with the standard purple colour at the bottom).
 

overthewater

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ON the heals of Aberdeen.... York is having a revised network in September..


http://www.firstgroup.com/ukbus/york/travel_news/news_initiatives/?item=12421&conf=0

First has listened to York bus customers and is planning a number of network improvements to meet their needs.

From Sunday 29 September, First's bus network in York will see changes that are based on feedback from customers who took part in First's major consultation exercise this summer.

First is promising this is the start of a series of positive changes over the next few weeks.

A mini 'transport hub' in Acomb, better services to the University of York and the return of a half hourly service in Haxby are the headlines and many other bus customers in York will see positive changes as a result of their feedback. The changes include:
Acomb - Services 4 and 5 will run into Acomb forming a mini transport hub and re-establishing links to Acomb Front Street.
Haxby - Services 13 and 13A - First has introduced a new Service 13A to create additional journeys between Haxby and York with four arrivals in the centre by 9am.
University of York (Heslington) - Services 4 and 6 will now run to the University and will serve the Heslington East campus, creating a direct link from the University to Tang Hall and the hospital.
Extra morning buses to York Railway Station (Station Avenue) - Service 2 will run three extra early morning buses from Clifton Moor, via Rawcliffe Bar, to York Railway Station.
Eight consultation meetings were held across York so people could give their views on current bus services. They could also comment by filling in an online survey or by writing to First. More than six hundred people gave their views on what they would like to see from their local York bus operator.
First has gone through all the feedback from customers and has looked to use this as the base for improvements to the network in York. First believes that by listening to the demands of customers the city of York will see passenger growth on buses.

Simon Pearson, Commercial Director for First in York, said: "This is the beginning of a new and exciting journey for First in York.

"We have enjoyed listening to the views of hundreds of our customers and we have used their feedback to make a number of initial network improvements that show we are committed to change.

"Our aim is to grow the number of people using First buses in York and we believe that by listening to what our customers and the wider York communities say then we are in a stronger position to achieve this in the future.

"We plan to make further positive announcements in the next few weeks which I believe will change the perception of many people towards bus travel in the city."

Cllr Dave Merrett, City of York Council Cabinet Member for Transport, Planning and Sustainability, said: "This is great news for York bus users and we're delighted that First has taken these steps, has listened to customers' views and are now making these significant changes.

"The council is committed to working with all bus companies and all bus users in York to try and ensure we can deliver a better more comprehensive network, with good frequencies, service coverage and usage. The council recently announced that a number of city wide bus network improvements were being made throughout August and September, funded by the government, which will complement First's improvements to provide an even better bus service for residents and visitors."

This is a full list of service changes

Service 1 Wigginton-Chapelfields via City Centre
At this stage we are undertaking a small number of changes to this service to address reliability and the evening service provided. On Monday to Friday journeys from Wigginton between 0755 and 0815 are retimed to depart up to 5 minutes earlier to improve reliability. On evenings the frequency is amended to operate every 30 minutes.

Service 2 Clifton Moor/Rawcliffe Bar-City Centre
The first three journeys from Rawcliffe Bar on Monday to Friday now start from Clifton Moor (Oakdale Road/Gouthwaite Close).

Service 4 University-Acomb via City Centre
This service will now operate between Acomb, York City Centre and the University of York Heslington East campus operating at frequent intervals (a bus at least every 10 minutes) Monday to Saturday daytime, a 15 minute frequency Sunday daytime and a 30 minute frequency on evenings.This change restores the link to the University and in the Acomb area, addresses a number of points raised in public consultations. It increases the frequency from the south of Acomb to Front Street and removes the confusion around inter linking with service 5.


Services 5 and 5A Strensall-Foxwood via City Centre
These services operate between Acomb, York and Strensall. Service 5 continues to operate via Danebury Drive every 30 minutes Monday to Saturday daytime and new Service 5A operates every 30 minutes during Monday to Saturday daytime via Beckfield Lane and Ridgeway. On Sunday daytime each service operates every hour combining to a 30 minute service over the common sections of route. On Evenings service 5 operates hourly from Strensall towards Acomb, returning as service 5A every hour back to Strensall - passengers for Ridgeway and Beckfield Lane, and from Danebury Drive can travel through on journeys across Acomb - this is also possible during the daytime when each service operates every 30 minutes (Monday to Saturday) and hourly (Sunday).Separate from service 4, this will now provide a circular service around the north of Acomb via Front Street whilst Beckfield Lane will regain a limited evening service.

Tudor Road is now served by service 13A for journeys towards Acomb and service 4 for journeys from Acomb.

Service 6 Clifton Moor-University via City Centre
This service now extends during the daytime to The University of York Heslington East campus - journeys from Clifton Moor operating via Tranby Avenue, those returning to Clifton Moor operating via Osbaldwick Link Road. Evening service continue to start and finish in Osbaldwick village. Three early morning journeys on service 2 now start from Clifton Moor (Oakdale Road/Gouthwaite Close) providing alternative ways to get to York City Centre at this time.

Service 9 Monks Cross Park and Ride-City Centre
An additional journey is provided Monday to Friday at 2010 from Monks Cross Aviva - omitting the park and ride site to York City Centre.

Services 10 and 10A Stamford Bridge-Poppleton via City Centre
The Monday to Friday timetable is amended to provide earlier journeys into York and improve reliability. On a Sunday the timetable is thoroughly revised to improve to reliability of the service.

Services 13 Haxby-Copmanthorpe and 13A Haxby-Acomb
Day time frequency between Haxby & York is restored to 30 minutes following significant feedback from customers and local residents. The additional journey per hour will run through to Acomb following the old 16 route which will now have a link to Stonebow (13A). Other changes have been made to improve reliability whilst Service 13A will provide a link from Holly Bank to Front Street in Acomb.

Service 14 York Sport Village-Acomb
This service is withdrawn, Hull Road continues to be served by services 8, 10 and 10A, Boroughbridge Road by services 10, 10A, Beckfield Lane and Ridgeway are served by new service 5A.

Service 16
This service is withdrawn and replaced by new service 13a operating every hour.
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========================

In Other First improvement news: X1 route may be getting the Gold livery type thing?
--- old post above --- --- new post below ---
Nice pics have turned up.

http://wallys-wanderings.smugmug.com/keyword/sfd4dsbrfdgx37466#!i=2735427424&k=v6BHxmj
 

TheGrandWazoo

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In Other First improvement news: X1 route may be getting the Gold livery type thing?
--- old post above --- --- new post below ---
Nice pics have turned up.

http://wallys-wanderings.smugmug.com/keyword/sfd4dsbrfdgx37466#!i=2735427424&k=v6BHxmj

Which X1? This the FEE or FBA versions?

The livery is the one that was used on the De Cymru X2 Versas, isn't it?

As for Stagecoach Gold, it's rather amusing that Stagecoach make a big play about it, Arriva have Sapphire (using predominantly refurbished kit though Durham will get new machines) yet the same standard is now just that with First......standard!
 

overthewater

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Not sure about the route.

The thing with first making it all standard, it will take 10 years at least before everyone gets the benefits, ie no big bang...
 
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tbtc

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Which X1? This the FEE or FBA versions?

The livery is the one that was used on the De Cymru X2 Versas, isn't it?

As for Stagecoach Gold, it's rather amusing that Stagecoach make a big play about it, Arriva have Sapphire (using predominantly refurbished kit though Durham will get new machines) yet the same standard is now just that with First......standard!

The surprising thing (to me) is that First haven't made any fuss about their new interiors - the 13/63 plate Streetlites in Sheffield are in the same livery as the 1990s B10BLEs.

Whereas First have in the past had different liveries to highlight low floor vehicles/ hybrid vehicles etc, the big change in interiors seen on the most recent deliveries has come without any fanfare.
 

Volvodart

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Most of the companies with new buses are issuing press releases with their specification mentioned.
 

tbtc

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Most of the companies with new buses are issuing press releases with their specification mentioned.

That's fine if you are the kind of person who reads press releases.

But for most passengers, they won't be aware of the upgraded interiors until they board one of the new buses, which is why it surprised me that First aren't making a fuss about them.

For example, they had a different livery to distinguish hybrid buses (even though the type of engine isn't going to be the kind of deal-breaker for potential passengers), they had a different livery for low floor buses to promote the new concept, but the leather seated new vehicles look the same externally as fifteen/ twenty year old sheds that have been repainted in the new livery.
 

Volvodart

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The new buses in Aberdeen received press coverage. I assume other areas give the press details too.
 

winston270twm

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Which X1? This the FEE or FBA versions?

The livery is the one that was used on the De Cymru X2 Versas, isn't it?

As for Stagecoach Gold, it's rather amusing that Stagecoach make a big play about it, Arriva have Sapphire (using predominantly refurbished kit though Durham will get new machines) yet the same standard is now just that with First......standard!

I think the E400's in that scheme are the FEE batch for their X1.

I understand the FSA X1 new E400's have the current 'Express yourself' colours/branding
 

Volvodart

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http://www.firstgroup.com/ukbus/leicester/travel_news/news_initiatives/?item=12871&conf=0

CHANGES TO SOUTH EAST AND MIDLANDS STRUCTURE WILL MAKE BUSINESSES MORE RESPONSIVE TO LOCAL NEEDS

Tuesday 03 September 2013

As part of our strategy to ensure that our businesses are responsive to the needs of customers and other local stakeholders, we are proposing to restructure our South East and Midlands Region.

As part of our strategy to ensure that our businesses are responsive to the needs of customers and other local stakeholders, we are proposing to restructure our South East and Midlands Region.

Our depots will be grouped into two smaller, stronger business units " Midlands business unit consisting of Leicester, Wyvern and Potteries and East England business unit consisting of Norfolk, Suffolk and Essex

Each business will be under the leadership of a local Managing Director rather than a centralised Regional Board. Consultations are under way with the very few staff affected. However, for the majority of employees, it will be business as usual with little or no change to job roles.


Talking about the changes, Jeroen Weimar, Chief Operating Officer UK Bus said:

"We recognise the unique circumstances, dynamics and requirements of the cities, towns and villages that we serve across South East and Midlands. We are keen to build on the good relationships we have with our customers and local stakeholders to ensure that we can meet and exceed their expectations going forward.'

"We therefore want to create more flexible and responsive businesses which, under strong local leadership, will deliver even better customer service and position us for growth in these important markets.'


We expect the new structure to be implemented towards the end of October 2013.
 

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