TSB bank

Tomonthetrain · 9 Sep 2013

So today saw the launch of the newest bank on our High Street, TSB.

What do people think of the switch. Has it gone smoothly for you if you're a customer or has it not?

And those Lloyds customers, has the deTSBing gone smoothly for you or not

Also, do folks think its a good thing or not?

RailUK Forums

Eagle · 9 Sep 2013

I can remember the original TSB. Does that make me old?

gswindale · 9 Sep 2013

Well, logging onto Lloydsbank.co.uk still takes me to lloydstsb.com.

It is good to see the old banks re-establishing their brand presence though.

Does anybody know what is happening with RBS though? Did the sale to Santander fall through or is this still planned?

telstarbox · 9 Sep 2013

As LTSB is being split to encourage competition on the high street, why would RBS (which also owns Natwest) and Santander be allowed to merge?
--- old post above --- --- new post below ---

Trainbasher said:
And those Lloyds customers, has the deTSBing gone smoothly for you or not

Nothing's changed so far for LTSB customers whose branches are staying as Lloyds Bank.

David · 9 Sep 2013

Trainbasher said:
So today saw the launch of the newest bank on our High Street, TSB.

What do people think of the switch. Has it gone smoothly for you if you're a customer or has it not?

And those Lloyds customers, has the deTSBing gone smoothly for you or not

Also, do folks think its a good thing or not?

I think you mean the return of 1 of the oldest banks, just in a modern guise.

I can't comment about being a Lloyds or TSB customer, because I'm neither, but as a shareholder in Lloyds Banking Group, it's a good thing for now, as both banks will be trying to win new customers from other banks, and until the demerger/IPO, will only add to the bottom line and increased share price. :P

IanXC · 9 Sep 2013

gswindale said:
Does anybody know what is happening with RBS though? Did the sale to Santander fall through or is this still planned?

RBS Group are a little further behind Lloyds Banking Group in their Competiton divestments. As you point out the sale of RBS branches in England and Natwest branches in Scotland to Santander has fallen through. I seem to recall RBS' official line is that they are still looking for a trade buyer, but are planning for a similar divestment to Lloyds, speculation being that Williams and Glynn could make a come back as the brand name for the divested branches.

Lampshade · 9 Sep 2013

Eagle said:
I can remember the original TSB. Does that make me old?

I concur, still got my paying in book from when I was 4/5.

gswindale said:
Does anybody know what is happening with RBS though? Did the sale to Santander fall through or is this still planned?

Nope, all went belly up, I've had about 4 different debit cards as they kept sending new ones out to expire when the takeover should have happened and then more new ones when it all fell through. Had to change my card details on everything

ATW Alex 101 · 9 Sep 2013

I don't know how it's affected me, I've had a few correspondences detailing the change, but I still appear to be with Lloyds TSB.

starrymarkb · 9 Sep 2013

They were uncovering the Lloyds Bank logos here (they've been hidden under Temporary Lloyds TSB Branded covers) this afternoon.

Wonder if this means no more train in the advert with frightening people and that tune?

Eagle · 9 Sep 2013

starrymarkb said:
They were uncovering the Lloyds Bank logos here (they've been hidden under Temporary Lloyds TSB Branded covers) this afternoon.

Interestingly the new Lloyds logo contains no blue, meaning it's reverted to the green-only pre-merger colour scheme.

Starmill · 9 Sep 2013

I think I'm the only one of my friends and Family who hasn't hitherto used Lloyds Banking Group!

It's been somewhat amusing to watch them all with their Lloyds TSB accounts being switched one way and the other

Tomonthetrain · 10 Sep 2013

Lampshade said:
I concur, still got my paying in book from when I was 4/5.

I have my dads old paying in book cover when he was TSB. And his old TSB Card before it became LloydsTSB

W-on-Sea · 10 Sep 2013

I remember the old TSB as well...

If Williams and Glynn are revived, will they print their own Scottish banknotes, I wonder?

Mojo · 10 Sep 2013

As long as I can still get to the branch to pay in my cheques maybe once every 2 months, then I'm not fussed either way. I know for the time being customers of either company can use either bank but not sure what it means in the long term.

In terms of competition - savings accounts are still unimaginative across the board.

Eagle · 10 Sep 2013

W-on-Sea said:
I remember the old TSB as well...

If Williams and Glynn are revived, will they print their own Scottish banknotes, I wonder?

Unlikely, as W&G weren't Scottish.

IanXC · 10 Sep 2013

W-on-Sea said:
If Williams and Glynn are revived, will they print their own Scottish banknotes, I wonder?

As I understand it once an issuer has ceased to be an issuer there is no way to begin issuing notes again. The Scottish and Northern Irish note issuing commercial banks effectively have the right from prior to the relevant legislation.

Mojo said:
As long as I can still get to the branch to pay in my cheques maybe once every 2 months, then I'm not fussed either way. I know for the time being customers of either company can use either bank but not sure what it means in the long term.

In terms of competition - savings accounts are still unimaginative across the board.

I can't find it on their site now but January comes to mind for the end of TSB customers being able to use Lloyds branches and vice versa.

I don't think there'll be any real change in the savings market unless and until interest rates rise or the Funding for Lending scheme comes to an end. I suspect a fair number of banks would like to cut their rates further, but daren't cut below 0.05% - in fact I know of one whose systems can't cope with less that 0.1% which is costing them a small fortune!

Mojo · 10 Sep 2013

The website just says ''you can carry on using TSB branches for most of your everyday banking for some time.''

I'm quite fortunate in that I have most of my savings fixed - one for RPI+0.5%, one for 3.7% and one for 1.8% (instant access) - however as far as I am concerned I don't see any benefit from this split, only disadvantages in that in the long term I have access to fewer branches. Not sure what I'll do when the first two of these run out!

Xenophon PCDGS · 10 Sep 2013

I still yearn for the days when I was a loyal customer of Midland Bank. We used to receive a high-quality credit card wallet with individual plastic pockets for each card and embossed holders for cheque books.

Starmill · 10 Sep 2013

Mojo said:
The website just says ''you can carry on using TSB branches for most of your everyday banking for some time.''

I'm quite fortunate in that I have most of my savings fixed - one for RPI+0.5%, one for 3.7% and one for 1.8% (instant access) - however as far as I am concerned I don't see any benefit from this split, only disadvantages in that in the long term I have access to fewer branches. Not sure what I'll do when the first two of these run out!

I don't see how you are going to see any benefit until the split is actually complete? Only then will there actually (hopefully!) be in an increase in competition? The market is becoming more contestable... slowly. Remember Virgin Money and Metro Bank*?

*Apologies to all non-London customers :/

Mojo · 10 Sep 2013

starmill said:
I don't see how you are going to see any benefit until the split is actually complete?

I doubt that one more bank will actually create any advantages or meaningful benefits of competition. I'm very happy with what I have at the moment; fairly reasonable queues in branches for when I go in to pay cheques in, fair savings rates, and an online banking service that doesn't require a stupid device to log in with.

D365 · 10 Sep 2013

starrymarkb said:
They were uncovering the Lloyds Bank logos here (they've been hidden under Temporary Lloyds TSB Branded covers) this afternoon.

Wonder if this means no more train in the advert with frightening people and that tune?

starmill said:
I think I'm the only one of my friends and Family who hasn't hitherto used Lloyds Banking Group!

It's been somewhat amusing to watch them all with their Lloyds TSB accounts being switched one way and the other

I signed onto a Lloyds TSB current account just over half a year ago. My branch is staying with Lloyds but is due for a refurbishment anytime soon, which will presumably include rebranding to this "New Lloyds" brand. I just hope we don't lose the "Pinocchio People" adverts, or the horse; I like my card, I think it shall stay active with me! Haven't been told of any changes apart from that my branch will be staying with Lloyds.

High Dyke · 10 Sep 2013

Eagle said:
I can remember the original TSB. Does that make me old?

You and me both...

I appreciate that it's early days still but is the public likely to beenfit by this 'selling off' of some branches? Will it bring about the intended competition amongst the High Street banks?

I'm one of the customers that are staying with Lloyds and not being transferred.

gswindale · 10 Sep 2013

DAB_Move said:
I signed onto a Lloyds TSB current account just over half a year ago. My branch is staying with Lloyds but is due for a refurbishment anytime soon, which will presumably include rebranding to this "New Lloyds" brand. I just hope we don't lose the "Pinocchio People" adverts, or the horse; I like my card, I think it shall stay active with me! Haven't been told of any changes apart from that my branch will be staying with Lloyds.

Well the horse won't be going anywhere I wouldn't think seeing as it is such an iconic image and has been part of the Lloyds brand for many many years.

starrymarkb · 10 Sep 2013

The Horse is still there, but now in a green and white square - no TSB Blue. No Pinochio people in the new Window Displays.

Eagle · 10 Sep 2013

I notice that the TSB website has a few elements borrowed from the old Lloyds TSB page (recoloured from green to blue), as they're still in Lloyds TSB's corporate font VAG Rounded, whereas TSB's new corporate font is supposed to be Akzidenz-Grotesk.

There's also quite a few mismatched bits in Tahoma, showing how quickly this was thrown together.

maniacmartin · 11 Sep 2013

Trainbasher said:
I have my dads old paying in book cover when he was TSB. And his old TSB Card before it became LloydsTSB

My mother still has a Midland Bank paying in book for a local society which they still use

Smethwickian · 11 Sep 2013

I must be old, too. I remember my parents banking with the Birmingham Municipal Bank - later sold to the Trustees Savings Bank and later still to become part of Lloyds group. And my parents' branch is one of the ones hived off, so they're back with TSB. The premises in question have moved a short way along the street in the intervening years, otherwise the same building would be going back in time!

II suppose it's an interesting example of how it can be worth big companies holding onto the trademarks, or keeping dormant subsiduary companies registered, for all its acquisitions. Even though they've disappeared from the High Street, Lloyds group must own a large number of "brands" which they could still use for divestments, diversification or to challenge rivals - such as the many building societies absorbed by the Halifax over the years - whether or not they're anything to do with the original.

Roverman · 13 Sep 2013

BUT at the end of the day its still Lloyds Banking Group. Regardless of what nameplate they tack over the door. I therefore expect to see a lot of noise in the foreground and not a lot of action behind. I wouldn't be at all surprised if TSB uses the same computer system as Lloyds Bank just with pretty blue icons rather than green ones.

The de-merger has been terrible for some people who, through no fault of their own, ended up with accounts on either side of the split and just been told to lump it or change their accounts themselves and the division of branches may have met with the approval of the EU but in the real world its just odd. There are examples where whole towns have been cut off from Lloyds Bank yet others retain their multiple sites. One town, already isolated due to its rural location, has demerged into a TSB leaving a good number of its client base (who opened their accounts elsewhere 35+ years ago) now having to consider a 19 mile round trip to pay a cheque in.

Also what would the regulators do if say every 3rd customer defected back to Lloyds? Make them sell some more branches?

Eagle · 13 Sep 2013

Roverman said:
BUT at the end of the day its still Lloyds Banking Group.

Not for too long though. This is just the precursor to TSB being either floated or sold off.

WillPS · 13 Sep 2013

Eagle said:
I notice that the TSB website has a few elements borrowed from the old Lloyds TSB page (recoloured from green to blue), as they're still in Lloyds TSB's corporate font VAG Rounded, whereas TSB's new corporate font is supposed to be Akzidenz-Grotesk.

There's also quite a few mismatched bits in Tahoma, showing how quickly this was thrown together.

You can also see the TSB logo's file name is "for_the_journey_logo".

TSB bank

Established Member

RailUK Forums

Established Member

Member

Established Member

Established Member

Emeritus Moderator

Established Member

Established Member

Established Member

Established Member

Veteran Member

Established Member

Established Member

Forum Staff

Established Member

Emeritus Moderator

Forum Staff

Veteran Member

Veteran Member

Forum Staff

Veteran Member

Established Member

Member

Established Member

Established Member

Established Member

Member

Member

Established Member

Established Member