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Tom

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Certain trains weren't removed from the train services database - for instance, you could have had a ticket dated 25th December for any CrossCountry service....
 

adambro

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Certain trains weren't removed from the train services database - for instance, you could have had a ticket dated 25th December for any CrossCountry service....

Looking at LDB yesterday, I noticed a number of CrossCountry services.
 

voyagerdude220

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And on the NRES, the LDB system was showing a long list of arrivals/departures for Birmingham New Street, and even stated platforms for the first hour or so! Most of them stated "On Time", with the odd "Starts Here" thrown in for good measure

For some unknown reason, when I clicked on the details link, it said that the system hadn't recieved a report for any of the trains starting point.. I wonder why that could be!!! :roll:
 

W14Fishbourne

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I guess it depends who she bought the tickets from, its doesn't say on the website.

AFAIK, FGW telesales were to stop issuing airline style tickets. Have they done so yet? If so, these tickets weren't issued by FGW but by someone like The Trainline, and it would be their fault, though they, in turn, could justifiably blame Network Rail for not maintaining TSDB correctly.
 
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Tom

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AFAIK, FGW telesales were to stop issuing airline style tickets. Have they done so yet? If so, these tickets weren't issued by FGW but by someone like The Trainline, and it would be their fault, though they, in turn, could justifiably blame Network Rail for not maintaining TSDB correctly.

Surely, though, isn't it up to the operators to remove all trains from the system? There were at least 5 trains shown at each station on the FGW yesterday.
 

me123

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"It's ruined our boxing day" :lol:

Well, it was stupid to sell the ticket, but also stupid to buy it without checking. If she did check, then it's entirely FGWs fault. I hope they get some compensation/new tickets anyway.
 

richa2002

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I wouldn't say it was stupid to buy it without checking, tis all FGW's fault. ;)
 

W14Fishbourne

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Surely, though, isn't it up to the operators to remove all trains from the system? There were at least 5 trains shown at each station on the FGW yesterday.

No, TOCs only submit requests to Network Rail, it's NR that has responsibility for the final timetable and its maintenance.



I wouldn't say it was stupid to buy it without checking, tis all FGW's fault. ;)

And what if it wasn't FGW that sold the ticket??
 

mrcheek

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stupid as it sounds to all of us regular rail users that somebody could expect a Boxing Day service, it is clearly the fault of whoever sold the ticket to her. Its not the ticketholders afult. she booked in good faith. she probably isnt a sad rail obsessive like all of us, so if someone offers her a Boxing Day ticket, shes going to assume that the train is actually running!
its been suggested she should have "checked" the train was running. but surely this is what she thought she was doing when she booked on a specific service!
I am the last person in the world who totally loves FGW, but even I cant defend them here.
 

paul1609

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lets face it if theyd been in Brighton they have had an hourly service back to London today.I reckon all new franchises should require at least a sunday service on boxing day.
if RMT members etc dont want to provide it, theres plenty of East europeans begging for those rail jobs at half the current salaries.
 

me123

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FGW did a fantastic job here: A FC Upgrade was just what was needed.
 

djw1981

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stupid as it sounds to all of us regular rail users that somebody could expect a Boxing Day service,

Except of course where a service does operate -
FSR ran reduced services on:
Stranraer - Glasgow / NewcastleQueen St - Croy (suburban)
Ayrshire / Inverclyde / Cathcart electrics on special timetables for engineering work.
Glasgow - EK, Kilmarnock, Whifflet, Paisley, Anniesland - suburban services
Reduced service on North Clyde / Argyle electrics

These are the SPT secured services (although still funded via Transport Scotland) and are to provide Glasgow residents (35% of whom do not have a car) with some transport infrastructure.


FCC were operating Blackfriars to Brighton with RRS to St Albans & Luton.

Southern were operating E Croydon - Charing Cross half hourly.

Southeastern have already removed their page for that date, but it implies they had some services.

So if you lived in South London you would be forgiven for assuming a limited service would be running.
 

me123

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However, djw has ommited that buses were running on services from Glasgow Central High Level (and still are on some routes) due to engineering work.
 

djw1981

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Except of course where a service does operate -
Ayrshire / Inverclyde / Cathcart electrics on special timetables for engineering work.

No, I mentioned it for half the services!! Anyway, RRS or not, the fact is that services were running. FSR would take you from any of the destinations into Glasgow and then home again if you needed to be in.

Sometimes I wonder if some in teh rail industry forget that it is a service industry. service industries by definition work antisocial hours, and when otehrs are on holiday.
 

me123

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Sometimes I wonder if some in teh rail industry forget that it is a service industry. service industries by definition work antisocial hours, and when otehrs are on holiday.

Sorry, djw! Misinterpreted.

I fully agree with you rdefinition and argument. Doctors work long and anitsocial hours (as I'm sure your well aware!), as do taxi drivers, policemen, even waiters. Why can't a train driver?

However, I still don't see the harm in Christmas Day off. Boxing day should have a service, but one day off a year ain't bad.
 

djw1981

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Agreed, but that should be a commercial / management decision (they are after all paid to manage) and not as a result of staff refusing to work, under any circumstances.
 

Meld

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Those that need to know - KNOW!!!
With the bulk of Taxi Drivers being Self-Employed regardless of anti social hours etc - they choose what hours they work - All other cases mentioned are employed and have contracts that they have to honour.
 

Tom C

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lets face it if theyd been in Brighton they have had an hourly service back to London today.I reckon all new franchises should require at least a sunday service on boxing day.

Like most people I was enjoying my Boxing Day with my family on my two days off over Christmas. Railway staff in most grades get no public holidays off during the year and all they ask is to get two days off for Christmas Day and Boxing Day. FCC only provided a service on Boxing Day because they heard Southern were running a service through Gatwick and thought they ought to run a few trains to earn a few bob and that is a fact not a suggestion!. You also find that most of the network is being worked on over the Christmas period which means that even if TOC's did want to provide a service then there would be a lot of rail replacement buses.

if RMT members etc dont want to provide it, theres plenty of East europeans begging for those rail jobs at half the current salaries.

My God you sound like our management!!!

Something which you are unlikely to know is that management on the railways do not wish to pay the premium rates in order to get staff in over Christmas. I work for FCC who did provide staff over Christmas at Blackfriars wanted staff to work on a flat rate. If you call the gas man out over Boxing Day you will find that the engineer is on a very enhanced rate of pay, if you go to a NHS hospital you will find that the nursing staff are on a enhanced rate of pay (something which I know as my partner is a midwife) and its the same story for most industries that work over Christmas. The companies which run the railway industry do not want to pay the enhanced rate which is only fair for people to give up their Christmas holidays.

When you know the situation properly then you have the right to critisise the RMT and the railway industry, when you don't please don't as they are verging on insulting.

I fully agree with you rdefinition and argument. Doctors work long and anitsocial hours (as I'm sure your well aware!), as do taxi drivers, policemen, even waiters. Why can't a train driver?

Sometimes I do wonder whether enthusiasts actually know the railway industry or they just think they do because they can tell a 158 from a 170.

Train driver do work long and anti-social hours. Trains start running early and finish late, in the case of FCC and Southern at least the run through the night and they have to be driven by someone.
 

me123

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Sometimes I do wonder whether enthusiasts actually know the railway industry or they just think they do because they can tell a 158 from a 170.

To start with: I resent your statement. I don't pretend to know much about the railways and am eager to learn more.

I know the hours are long, having heard many conductors/Train Managers etc. moan about 12 hour shifts. But my point is that doctors (at least) work the same kind of shifts including Christmas Day; and their job requires more care (in my opinion) than a train driver for so many reasons.
 

Tom C

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I know the hours are long, having heard many conductors/Train Managers etc. moan about 12 hour shifts. But my point is that doctors (at least) work the same kind of shifts including Christmas Day; and their job requires more care (in my opinion) than a train driver for so many reasons.

So why then put "Why can't Train Drivers?"

Doctors are a bit more than essential, they are there to save lifes. How can you even start to put a Train Driver into the same bracket as a Doctor?.
 

me123

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I'm not saying they need to, but they should be able to if need arose. (I appreciate that I haven't yet said that).

I can see this becoming an argument. But Boxing Day is my main point here (delving into another thread, I know). The need is there for a Boxing day train service, as has been proven above. I don't see why train drivers feel the need to have that day off, but maybe that's just my view. I'm sure you can piece more evidence together for this "railway holiday" than I can, but my opinion is that a Boxing Day Service should be operated across the network where there is demand, which by the looks of things is on many non-operational-for-26/12 routes.

And, to answer your last question. I can put doctors and Train Drivers into the same bracket. Both can save lives. I'm sure many train drivers are trained in Basic CPR ;)
 

Tom C

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I can see this becoming an argument. But Boxing Day is my main point here (delving into another thread, I know). The need is there for a Boxing day train service, as has been proven above. I don't see why train drivers feel the need to have that day off, but maybe that's just my view. I'm sure you can piece more evidence together for this "railway holiday" than I can, but my opinion is that a Boxing Day Service should be operated across the network where there is demand, which by the looks of things is on many non-operational-for-26/12 routes.

You are talking to someone who's TOC DID provide a service on Boxing Day ;)

You are also talking to someone who hasn't said that train staff SHOULDN'T work Boxing Day.

However, you are also talking to someone who is of the opinion that Christmas is nothing more than a waste of time now people are talking about everything being open on Boxing Day and stores are starting sales online on Christmas Day to get around trading legislation.

I do have to question where this demand is apart from people going to sales like vultures. Having being brought up in a traditional way, Boxing Day was spend visiting family and all the usual stuff so why would you want to use a train on Boxing Day? If the demand was coming from people needing trains to go to work then thats a different story and I do agree that Gatwick, Luton, Stansted etc should have some sort of train service but I just cannot find any other reason for there needing to be a Boxing Day service. I would also like to point out that to get Boxing Day and Christmas Day off I have to use two days annual leave. Its not something that is just given to us, we have to use it out of our holiday whether a train runs or not.

If I was asked to work Boxing Day then I would be rather upset that it had come to this but providing that I was given the sort of enhanced pay that all the rest of the industries get then I would have no choice because I get no bank holidays off and of course my annual leave could be refused ;)

And, to answer your last question. I can put doctors and Train Drivers into the same bracket. Both can save lives. I'm sure many train drivers are trained in Basic CPR

There are trained first aiders in supermarkets but if you use the same arguement then that means you put first aiders in a supermarket into the same bracket as a doctor who can perform a heart bypass for example ;)
 
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