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RailUK First Class Lounge Guide

Brucey

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7 Jan 2010
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What is the charge for showers at Inverness? And where are they located? I'd be arriving (with 2-hour wait for onward connection) on the sleeper, probably seated, with an Advance membership card.
 
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westv

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Used the KX lounge last Thursday and, for the first time, bought an upgrade rather than using reward points. Why on earth do they want to keep the upgrade tickets?
 
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8J

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Yes. It is far better than what it was, however it is still quite superficial in my opinion.
 

All Line Rover

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It's brighter and cleaner, but still cramped, noisy, and not somewhere you'd want to be for particularly long. Certainly not worth travelling First Class for. Nothing has been done to the toilets, which surprised me considering how awful they are. Still no lift, so you continue to have to carry your heavy luggage up the stairs. Considering the end result I'm amazed at how much the refurbishment cost. Given the state of Euston station they probably spent most of the budget keeping the rats out and preventing the roof from collapsing.

Still not a patch on the Paddington and Kings Cross lounges. Both have their good points. Paddington has classic furniture and decent food. Kings Cross is spacious, has a good selection of drinks and has very clean toilets.
 

Tetchytyke

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Was looking on the EC website for tickets to Leeds and noticed a change to the First Class Lounge availability for 1st Advance holders.

It looks like the £5 supplement now only applies at Kings Cross.

ETA: Just checked, the EC website confirms this:

Our First Class Lounges are open to customers who hold one of the following ticket types:
•Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
•Any First Class Anytime ticket valid for travel on the East Coast route
•Any East Coast First Class business packages
•Holders of East Coast First Advance tickets*

•Holders of East Coast First Class Reader Offer tickets*

•Holders of East Coast Rewards First Class tickets*
•Holders of East Coast Rewards One Day First Class Lounge Pass (no ticket required)

All access is subject to a minimum fare of £10 (except for Rewards tickets).

*For entry into the Lounge at King's Cross when travelling on a First Advance, Rewards or Reader Offer ticket, you must purchase a £5 supplement. This can be purchased on the day of travel at any East Coast Travel Centre, or at the time of booking your ticket online.
 

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Butts

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Was looking on the EC website for tickets to Leeds and noticed a change to the First Class Lounge availability for 1st Advance holders.

It looks like the £5 supplement now only applies at Kings Cross.

ETA: Just checked, the EC website confirms this:

Hey that's good news will be utilising this in the near future :p
 

MidnightFlyer

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EMT's lounges are all due a refurbishment according to their latest newsletter. St Pancras has already been done apparently.
 

Crossover

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I visited the Euston one a couple of weeks ago for the first time - I was relatively impressed and thought it was quite nice. Given the size of it, I guess one may expect it to have a little noise...unlike that at Manchester where I started where one dare not speak!

Interesting on the East Coast developments :)
I'm guessing it doesn't include EC and connections, though :(
 

Butts

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Was looking on the EC website for tickets to Leeds and noticed a change to the First Class Lounge availability for 1st Advance holders.

It looks like the £5 supplement now only applies at Kings Cross.

ETA: Just checked, the EC website confirms this:

Just noticed there is a £10 minimum fare stipulation - so no Birmingham International to New Street type "dodge" available.
 

westv

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Was looking on the EC website for tickets to Leeds and noticed a change to the First Class Lounge availability for 1st Advance holders.

It looks like the £5 supplement now only applies at Kings Cross.

ETA: Just checked, the EC website confirms this:
Ah, which I suppose provides the answer to the question I was wondering.
 

ainsworth74

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Common sense prevails! I can understand making a charge at Kings Cross the lounge there is nice and often well used (though I still think they should only charge at peak times). But it never, ever, made sense outside of London especially at the small lounges like Darlington.
 

SamS

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25 Oct 2013
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York
Not sure if it's any use, but here's a picture of the Sheffield First Class lounge that I took yesterday.

I quite like the lounge at Sheffield, my only problems with it is that it is sort of hidden away and Cross Country leave from platform 1B. I spoke to a member of staff about this once and they said EMT and XC are the only trains which have proper first class on, so they didn't understand why they didn't timetable them on platform 2.
 

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Deerfold

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It seems the initial section of this sticky is no longer being updated (and hasn't been for nearly a year now) so be careful if looking at times and such details. I've mentioned this to the moderators.
 

Butts

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In The Edinburgh East Coast Lounge today , very disappointing just a Coffee Machine and Biscuits - that's your lot :cry:

I appreciate it was a weekend but would it kill them to have a few cans of pop and some crisps as well ??

Word must have got around as myself and my daughter were the only people in there at 1.30pm.
 

TRAINLINCS

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29 Oct 2011
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Totally agree. I was in there for a first visit 9.30 Friday morning. Same offerings. So you probably did well for a weekend.
 

Deerfold

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In The Edinburgh East Coast Lounge today , very disappointing just a Coffee Machine and Biscuits - that's your lot :cry:

I appreciate it was a weekend but would it kill them to have a few cans of pop and some crisps as well ??

Word must have got around as myself and my daughter were the only people in there at 1.30pm.

They don't seem to have soft drinks - just a water cooler - anywhere except London (based on visits to Leeds, Wakefield, Edinburgh and London). London had crisps until October last year.

London gets croissants and fruit if you're there fairly early and better coffee.


Just noticed there is a £10 minimum fare stipulation - so no Birmingham International to New Street type "dodge" available.

Did that one on Sunday. 150ml cola & an orange juice at New Street. I was given a 250ml bottle of water on the 9 minute journey. At International I had a 250ml cola and a pack of 3 bourbon biscuits.

Not bad for a premium of £1.30 over a STD ticket (as well as 9 minutes of half a carriage to myself).
 
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theshillito

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29 Jan 2014
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Crewe
So Virgin Trains Crewe posted this on Twitter earlier:

@VTCrewe said:
With the picture:
Lk1JEIn.jpg


I'm curious how different this will be to standard waiting rooms. I'll have to investigate next week, but in the meantime I've asked @VTCrewe and @VirginTrains on Twitter.
 

Brucey

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7 Jan 2010
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Is the wine still available at Paddington? Is it served or self-service?

Also, what sort of nibbles do they offer ahead of the sleeper?
 

Mike395

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The wine at Paddington was still there when I passed through a month or so back - and is self-serve.

Nibbles include pretzels, crisps and mini packs of biscuits.
 

Brucey

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7 Jan 2010
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The wine at Paddington was still there when I passed through a month or so back - and is self-serve.

Nibbles include pretzels, crisps and mini packs of biscuits.

Great, thanks. My last visit was earlier in the day, so I was offered sandwiches instead of the wine.
 

bengolding

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31 Aug 2008
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Wine is available from 1700 at Paddington, a nice way to start a FGW journey given complimentary wine is no longer offered on board. I find the lounge has the best selection of complimentary snacks of all the equivalent London terminal lounges. Always pop in before getting the dreaded Henley turbo!
 

Kite159

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I wanted to visit the Ipswich First Class lounge on Saturday, sadly it was closed.

However looking though the window on the door, it looked pretty much like a waiting room, just with added tables.
 

aylesbury2

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17 Feb 2014
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So Virgin Trains Crewe posted this on Twitter earlier:


With the picture:
Lk1JEIn.jpg


I'm curious how different this will be to standard waiting rooms. I'll have to investigate next week, but in the meantime I've asked @VTCrewe and @VirginTrains on Twitter.

I remember seeing that slogan on a Chiltern Railways advert in a prime position just adjacent to BHI a few weeks ago...very good advertising for them I must admit, although I do think it's a little pointless because Chiltern obviously don't serve BHI, so if you needed to go there then why would you switch to a TOC which stops nowhere near where you need to go? :/
 
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D6975

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A machine for tea and coffee and a water cooler and that's it.

I did try to add the image to a PM but you don't seem to be able to do it.
 

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Deerfold

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A machine for tea and coffee and a water cooler and that's it.

I did try to add the image to a PM but you don't seem to be able to do it.

Who were you trying to PM? Ascot hasn't logged in for over 5 months or updated this guide in over a year.
 

Cherry_Picker

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I remember seeing that slogan on a Chiltern Railways advert in a prime position just adjacent to BHI a few weeks ago...very good advertising for them I must admit, although I do think it's a little pointless because Chiltern obviously don't serve BHI, so if you needed to go there then why would you switch to a TOC which stops nowhere near where you need to go? :/


Hate to be captain obvious, but the people who live near BHI also live near Solihull. The stations are about ten minutes apart from each other, BHI is on the Cov Road, Solihull is just off the Warwick Road. Between the two are tens of thousands of potential customers who live an equal distance from each station.
 

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