Jdrowlands
Member
- Joined
- 27 Apr 2011
- Messages
- 182
I'm not sure if this goes here but I'll give it a shot anyway.
This week, I started commuting between Penistone and Huddersfield.
To cover my journey, I bought a Penistone - Moorthorpe season which according to the National Routeing Guide and Journey Planners is valid via Huddersfield and Leeds, but today I've been told by the guard that it is not valid because the RPI who checked my ticket yesterday flagged it up and, I quote "we checked it with our inspectors in Leeds" and despite being shown as a permitted route in the routeing guide it is only available on routes within South Yorkshire as it "is a South Yorkshire subsidised fare" - not that this restriction is detailed anywhere I can see.
I produced an itinerary from NRES showing a through ticket from Moorthorpe to Penistone as valid via Huddersfield, but was told "oh, that's just an itinerary" which had no effect on the validity, despite the instructions printed in the routeing guide.
I ended up having to buy an SDR to avoid an argument. Any advice on how I should proceed? I see no reason why my ticket should not be valid - indeed, it even opens the barriers at Huddersfield
This week, I started commuting between Penistone and Huddersfield.
To cover my journey, I bought a Penistone - Moorthorpe season which according to the National Routeing Guide and Journey Planners is valid via Huddersfield and Leeds, but today I've been told by the guard that it is not valid because the RPI who checked my ticket yesterday flagged it up and, I quote "we checked it with our inspectors in Leeds" and despite being shown as a permitted route in the routeing guide it is only available on routes within South Yorkshire as it "is a South Yorkshire subsidised fare" - not that this restriction is detailed anywhere I can see.
I produced an itinerary from NRES showing a through ticket from Moorthorpe to Penistone as valid via Huddersfield, but was told "oh, that's just an itinerary" which had no effect on the validity, despite the instructions printed in the routeing guide.
I ended up having to buy an SDR to avoid an argument. Any advice on how I should proceed? I see no reason why my ticket should not be valid - indeed, it even opens the barriers at Huddersfield