berneyarms
Established Member
I would suggest that an individual company's procedures are up to them to decide upon surely, and not for you as an individual to decide that they are "incorrect"?
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Stations you don't want to go to/be at
- Thread starter Gathursty
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I would suggest that an individual company's procedures are up to them to decide upon surely, and not for you as an individual to decide that they are "incorrect"?
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RailUK Forums
They may not be "incorrect" but they are flawed if they require you to produce something that you may legitimately not be able to.
Harsh? To suggest he asks a question of his company policy? Whilst calling people pillocks and clowns is fine?
And he wasn't asking to keep a ticket with extra validity.
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edwin_m
Veteran Member
Is there anything in the NRCoC about passengers having the right to keep used tickets? On EMT's gates, which are set up to swallow completed journey tickets, there are notices asking people to seek assistance if they need to keep the ticket.
Last time I worked on an EU project, which was admittedly ten years ago, they insisted on seeing the originals of boarding passes before they would reimburse airfares.
Last time I worked on an EU project, which was admittedly ten years ago, they insisted on seeing the originals of boarding passes before they would reimburse airfares.
HarleyDavidson
Established Member
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You can usually ask for a receipt on payment or if you pay by car you always get a card receipt as a matter of course.
Tickets are the property of the train company - condition of carriage 1.
Tickets may be withdrawn by a train company - condition 20.
It has been common practice for decades for gatelines (of either automated barriers, or railway staff) to collect used tickets from travellers.
If an organisation requires its staff to produce original tickets after travel, its procedures are incorrect. Also, it's in the dark ages; HMRC have been happy with scanned or photographed receipts for tax records purposes for years.
SprinterMan
Established Member
Regularly travelling between Bangor and Leicester, I am currently going to absurd lengths to avoid changing trains at Shrewsbury (as some cheap ATW BNG-BHM advance tickets include). The unseasonably warm weather happened at the worst time of year: Spider Mating Season. The resulting explosion in the arachnid population has caused ALL of the light fittings (of which there are many) at SHR to become infested with them. Changing there in the middle of the night from a Birmingham to Aberystwyth train to a Cardiff to Holyhead train was like something out of a horror film. Things took a turn for the worse when one of the eight-legged swine descended upon me from the rafters. I asked the staff, and they said they clean the lights every day with a broom but they just can't get rid of them. There was web everywhere, and it was just horrible. I now have a fondness for 175s as one carried me away from that dreadful place.
Adam
Adam
work-traveller
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I generally find that asking for a ticket receipt (not the card receipt) is fine for expense claiming. I only ever submit the ticket if I've lost the receipt.
You are assuming, however, that companies operating in the UK only have UK regulations to adhere to.
It doens't really matter which regulations they have to adhere to - the fact remains that the UK TOCs don't have to give you your ticket back.
I's be interested in knowing which countries might have regualtions requiring the actual ticket. My other half has worked for companies based in an assortment of countries and whilst they were all big on having a receipt I don't think any needed the actual tickets (though they were fine to present if you wanted to). Buying online tends to go down well with the online receipts having the detail of what you bought.
johnnychips
Established Member
Regularly travelling between Bangor and Leicester, I am currently going to absurd lengths to avoid changing trains at Shrewsbury (as some cheap ATW BNG-BHM advance tickets include). The unseasonably warm weather happened at the worst time of year: Spider Mating Season. The resulting explosion in the arachnid population has caused ALL of the light fittings (of which there are many) at SHR to become infested with them. Changing there in the middle of the night from a Birmingham to Aberystwyth train to a Cardiff to Holyhead train was like something out of a horror film. Things took a turn for the worse when one of the eight-legged swine descended upon me from the rafters. I asked the staff, and they said they clean the lights every day with a broom but they just can't get rid of them. There was web everywhere, and it was just horrible. I now have a fondness for 175s as one carried me away from that dreadful place.
Adam
Excellent, and actually on topic. Could someone start another thread on ticket retention?
Mutant Lemming
Established Member
Lakenheath at 16:10 on a Sunday
GatwickDepress
Established Member
Agreed on both points. An excellent story SprinterMan, and as someone who isn't entirely fond of the little buggers, I entirely sympathise!
Not disputing that they don't have to give them back - although I've yet to encounter one that retains them (leading me to think that it takes a certain amount of bloody-mindedness to do so).
I've certainly seen plenty interpretations of Sarbanes-Oxley that insist on actual travel documents, rather than receipts. Whether this is in the letter of the regulation or not, I don't know, but to the person trying to claim expenses, this is rather academic.
edwin_m
Veteran Member
Working for a company that applies Sarbanes-Oxley, we are allowed to submit scans of receipts.
Yes, but the key word is 'interpretation'. I've seen ridiculous things done in the name of SOX compliance.
NorthernSpirit
Established Member
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The company I work for won't accept photographs of tickets as these could have been taken offline (someone did this once and they ended up with a P45 for fraudalent claims) or a reciept, it has to be the originals.
Its because, not only company policy, but also to ensure that the journey or journeys undertaken can be refunded once the employee returns back to HQ. If everyone was paid £10 p/h at the place, then we wouldn't have the policy, we only have it as everyone is on NMW including the management and the employer thinks is fair to refund our travel that's undertaken as you can't get far on a MetroCard. Not if we have to travel outside of West Yorkshire.
What do you mean by "offline"? Whilst your company is entitled to have whatever policies they like, if they require something that an employee may not be able to produce then they're likely to cause conflict.
I'm afraid I don't understand your explanation at all or why what people are paid affects this. I know of companies who are worried about fraud who insist that all travel is paid for centrally by the company.
Kite159
Veteran Member
I know of a genuine reason why you might want to keep your tickets, you were delayed and wish to keep the tickets in order to put a claim in against the TOC which caused the delay.
Newton is in the middle of nowhere too. Quite a scary place in the dark.
Whistler40145
Established Member
I had an unfortunate visit to Newton in the 1990s, windy wet weather & sat in a small, cold & poky waiting room. I thought...help get me out of here!
It's got a waiting room? That puts it some way above a fair few stations.
Whistler40145
Established Member
More like a Portacabin, quite similar to the one that used to be on the old platform 16 at Manchester Victoria.
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