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'DO NOT SURCHARGE CORRECT POSTAGE RAISED BY REVENUE PROTECTION TREAT AS 2ND CLASS'.

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on the envelope it has a stamp 'DO NOT SURCHARGE CORRECT POSTAGE RAISED BY REVENUE PROTECTION TREAT AS 2ND CLASS'. Not quite sure what this means.

This means that the sender franked the envelope with an incorrect amount. Because the sender has a franking machine, Royal Mail will deliver the letter to you anyway, and you won't have to pay anything to receive it. Royal Mail will bill the sender for the difference between what they paid and what they should have paid, plus an admin charge.
 
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Agent_c

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This means that the sender franked the envelope with an incorrect amount. Because the sender has a franking machine, Royal Mail will deliver the letter to you anyway, and you won't have to pay anything to receive it. Royal Mail will bill the sender for the difference between what they paid and what they should have paid, plus an admin charge.

Bit Ironic the sender not paying the correct postage/fare whilst chasing the same, right?
 
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Bit Ironic the sender not paying the correct postage/fare whilst chasing the same, right?

Certainly is! It's easy enough to do, though. Done it plenty of times myself, which is why I could say with some certainty what had happened here!
 

yorkie

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This means that the sender franked the envelope with an incorrect amount. Because the sender has a franking machine, Royal Mail will deliver the letter to you anyway, and you won't have to pay anything to receive it. Royal Mail will bill the sender for the difference between what they paid and what they should have paid, plus an admin charge.
But I thought that the postage should be paid before posting, where there were facilities to do so?<D

Were Northern trying to evade payment of the correct postage? ;)

I trust the Royal Mail will be sending a 'Failure to Pay' notice requesting the sum of £80 :lol:
 

johntea

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.... the latest letter from Northern came electronically via email then they've sent out the same letter via post - on the envelope it has a stamp 'DO NOT SURCHARGE CORRECT POSTAGE RAISED BY REVENUE PROTECTION TREAT AS 2ND CLASS'. Not quite sure what this means ....
 
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bb21

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They do charge an admin fee, a much more reasonable £1 if memory serves from last time, on top of the shortfall in postage.
 

Death

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They do charge an admin fee, a much more reasonable £1 if memory serves from last time, on top of the shortfall in postage.
Shame there's not more 'parity' then!
Too bleedin' right! I had to receive an international package a while ago that needed a reasonable amount of import VAT (Under £3.00) to be paid on it. Seemed alright enough until I learned that Royal Snail add an "Administration Charge" of £8.00 on top of that! :shock:
Since then, I've been scattering orders of multiple albums across separate Amazon Marketplace traders to (Hopefully) avoid running into this problem in the future. If HSBC can do it... ;)

Anyhow...In relation to the OP, I received a similarly marked letter from Virgin Media a while back as well. Given that all designs of franking machine I've seen have a built-in (And trade legal) set of postage scales, I suppose it serves them right for not checking before franking... <D
>> Death <<
 

Abpj17

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Postage is now by size rather than weight though? Guess it depends on whether the scales changed to reflect...
 

Deerfold

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Isn't it by size and weight?

It is - for the smaller sizes and weights at least, you are charged more when you break the size or weight limits.

It's not unusual to find similar things with other carriers - I once shipped a large but relatively light object to Italy and found that carriers have a minimum density that all objects were assumed to be, so it was quite expensive.
 

Peter Mugridge

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Isn't it by size and weight?

It's a total nightmare trying to work out what is what!

However, if you do deal in a large volume of post outwards you can literally get some of your own back; you can claim the £1.10 Recorded Delivery fee back from the RM even if you know the item has been delivered as long as no signature shows up on the Track and Trace part of their website.

Given that between 12% and 16% of all Recorded Deliveries fall into this category, if you send a lot of Recorded post you can get quite a few quid back. Be mindful that they have a 90 day claiming limit, though.
 

Death

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However, if you do deal in a large volume of post outwards you can literally get some of your own back; you can claim the £1.10 Recorded Delivery fee back from the RM even if you know the item has been delivered as long as no signature shows up on the Track and Trace part of their website.

Given that between 12% and 16% of all Recorded Deliveries fall into this category, if you send a lot of Recorded post you can get quite a few quid back. Be mindful that they have a 90 day claiming limit, though.
Thanks for the gen on that, Pete! I've had quite a few Recorded deliveries do that to me over time - Including three Recorded items sold through eBay last month! :)

Is there an online claim form, or does one have to go through the minefield of trying to send them a hand-completed form?... :shock:
>> Death <<
 

Peter Mugridge

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Errr... is your e-Bay set up as a business? If it is you could go via the RM business claims department and they do have a sort of spreadsheet that can be filled in and sent back; it's called the multi-claim form.

If not, then for a private individual claiming I'd suggest making a list and mailing it to their customer services lot; you'll need the reference number, address it was going to, date of posting and postage paid... put the claim type down as "Signature failure". Do not send in the originals of the postage receipts; send them scanned copies instead.
 

185

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£80+fail to purchase letter+telling off by Mrs Goggins.
 
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