For the recent BLS charter on the Nottingham tram system, I bring two reviews for the price of one, and a phenomenon I had never previously experienced, but appears far from unique by looking at Tripadvisor.
Using booking.com I booked a night at the Commodore Hotel, chosen because of its close proximity to Wilkinson Street depot. Armed with printed booking confirmation, I turned up at the Commodore on Saturday evening, and this was shown to the bloke on reception. After several minutes fiddling about on the computer, he told me there was a problem. They had forgotten to process my booking, and they were fully booked that evening. The only good thing I'd say was that he was most apologetic and admitted they had made a monumental b**** up, and made several phone calls to other B&Bs / hotels nearby.
Eventually he did find one with a spare room, the Stage Hotel which he advised 'wasn't brilliant', and located not far from The Forest tram stop. I suppose it was better than nothing.
So I trekked to the Stage Hotel. First thing they had a party in the function room with reggae blaring out at about 200 decibels. The woman behing the reception desk could hardly speak English, however once I told her for about the fifth time I had been sent from the Commodore Hotel she asked me to wait in reception while she spoke to the Commodore to ask for a fax. So I waited, and waited, and waited .............................and waited. Eventually after about half an hour she came back and told me she was still waiting for the fax but she'd call them again. Another 15 minutes and the fax finally arrived so at long last I was able to have a room key for the night. And it didn't take long to work out why this place 'wasn't brilliant'. My room was right above the function roon where the reggae party was taking place (and didn't finish until after 01:00 in the morning). The window didn't fully close (this I remind you was 5th December) and the curtains weren't big enough to fully cover the window. And once the party did eventually finish, it was time for the p***heads to start coming home from the pubs and clubs. With a window that didn't close properly it was a very noisy night.
So that's two places I'll be avoiding if I ever need to stay overnight in Nottingham again.
BTW booking.com have been notified about the situation with the Commodore.