The level of overcrowding that means declassification and no first-class service on Virgin
Speaks for itself:
Rapid turnaround. First-class service now being provided after all.
Standard has a handful standing. One of the least busy trains after a match in a long time. Complete over-reaction by train manager and no reason to deny first-class passengers of the service they have paid for. Sadly typical of Virgin.
Oh I bet you tutted and sighed your little outraged heart out.
No just expect people to play fair. If you charge extra for premium service, then it should be provided. You disagree?
Don't think anyone is going to disagree. But sometimes things happen and you won't get the service. That is why there are processes in place to compensate you for lack of said service.
Nothing had happened that wasn't entirely predictable. Essential problem is that VT have no incentive to up the level of service at times of predictable excess demand.
Oh joy of joys! Now the Stafford-Nuneaton connection has been cancelled due to "crew shortages". Oh for the days of BR when the intercity service would have made additional stops to compensate. The current set-up is a farce.
Nothing had happened that wasn't entirely predictable. Essential problem is that VT have no incentive to up the level of service at times of predictable excess demand.
Really? I well remember BR & the Trent Valley services & I can't recall IC services having additional stops along that bit of line for one cancelled service? Maybe if there was a major issue somewhere maybe, but not to cover for one cancellation.
Even when the TV local service was in the hands of the ever bouncy 304's, it would have been a case of waiting for the following service or a taxi to the local stations.
"we were packed in in Standard Class but 1st was almost empty, why didn't the guard declassify?"
Now on an involuntary re-route via Birmingham and all toilets are out of service. Honestly, you couldn't make it up.
Now on an involuntary re-route via Birmingham and all toilets are out of service. Honestly, you couldn't make it up.