GWR Application

Rammstein · 13 Sep 2017

Hi all, hopefully this is the right place for this. I applied for a Customer Host position with GWR and had an assessment centre and interview with them last Tuesday. All that's left now is to wait for (fingers crossed!!!) the email saying I've got the job. My question is how long did people who were successful have to wait for a response from them, or and did they email if you were unsuccessful or did you just have to work out from the silence that you didn't get the job :?

Thanks in advance!

RailUK Forums

TomCo91 · 13 Sep 2017

For me I had a phone call the same evening but they did say it could be the end of the week (my day was a Tuesday too) .. good luck and fingers crossed

donpoku · 13 Sep 2017

GWR usually give you a decision within a week.

Here's a little trick; phone them, say you missed an unknown caller and was wondering if it was them with a decision.

Sent from my LG-H850 using Tapatalk

Rammstein · 14 Sep 2017

Thanks for the replies! I wasn't expecting anything that evening because I know they had two more groups on the Friday just gone, but I wasn't sure how long it would take them to decide on recruits. I did hear somebody say something about within two weeks which would give me until next Tuesday but I don't know if I'm just getting my hopes up at this point

I'm definitely going to try the phoning them tip tomorrow though!

Rammstein · 14 Sep 2017

Well it turns out that I didn't need to panic because I woke up this morning to a conditional offer!!! Subject to passing a criminal record check (which as far as I'm aware should be fine!)
Thanks again for the replies and help!

AlterEgo · 14 Sep 2017

Congrats, and enjoy the new job.

Cornish pirate · 14 Sep 2017

Rammstein said:
Well it turns out that I didn't need to panic because I woke up this morning to a conditional offer!!! Subject to passing a criminal record check (which as far as I'm aware should be fine!)
Thanks again for the replies and help!

Nice one! I was successful in my assessment/interview.had the email a week later.im currently in the pool waiting for a start date.do you have a medical to attend??if so would like to know what the medical was like.well done again!

TomCo91 · 14 Sep 2017

excellent news congratulations. and good luck

tottenham52 · 14 Sep 2017

Hello,

I just joined this site. I have an interview for a job at Paddington on Tuesday 26th. Can I ask how did it go? And what sort of questions were you asked?

Thanks!

TomCo91 · 14 Sep 2017

which job have you gone for Tottenham52? will depend what the interview is like.
CornishPirate I don't believe if you have got customer host role you have a medical but I have mine for TM role in a week and half so I can let you know what is checked?

tottenham52 · 14 Sep 2017

Ive gone for customer host mate

Rammstein · 15 Sep 2017

Hey Cornish Pirate! Because I'm just a Customer Host I won't have to do a medical, they just want a dbs check to cover their backs I think.

Tottenham52, the interview was very much scenario based questions, for example "Have you ever had to deal with a difficult customer and how did you resolve the situation" etc. I think it's just important to draw on past experiences and explain why you did what you did. It took around half an hour I think, although of course you don't notice the time pass!

Hope this helped, and thanks all for the congratulations, can't wait to start!

Cornish pirate · 15 Sep 2017

Rammstein said:
Hey Cornish Pirate! Because I'm just a Customer Host I won't have to do a medical, they just want a dbs check to cover their backs I think.

Tottenham52, the interview was very much scenario based questions, for example "Have you ever had to deal with a difficult customer and how did you resolve the situation" etc. I think it's just important to draw on past experiences and explain why you did what you did. It took around half an hour I think, although of course you don't notice the time pass!

Hope this helped, and thanks all for the congratulations, can't wait to start!

Ok,but I've heard that there maybe a drugs/alc test too.i thought every role had some sort of medical..

Rammstein · 15 Sep 2017

Cornish pirate, my confirmation email said only safety critical roles need a medical and I don't think Customer Host would fall under that. It would be more expense on their part to do a medical for every single role. Having said that I'm a sure even if there is one it won't be as in depth as one for a train driver I'm sure!

tiptoptaff · 15 Sep 2017

If your role is non safety critical you will not have a medical, you will however have a pre-employment Drugs and Alcohol test

KLL94 · 23 Sep 2017

I also have my final interview for Customer Host on the 26th after passing my assessment on the 11th!
I also have an interview for Onboard Service Manager on the same day!
Very excited! All the best everyone

Cornish pirate · 24 Sep 2017

KLL94 said:
I also have my final interview for Customer Host on the 26th after passing my assessment on the 11th!
I also have an interview for Onboard Service Manager on the same day!
Very excited! All the best everyone

Good luck.let us know how you get on.im still waiting on a start date.

Rammstein · 29 Sep 2017

Hi all, just wanted to say a huuuuge thank you to everyone who's responded to this thread - my start date is the 9th! I'm so excited and you were really all so helpful and reassuring to me! I did have a 'medical' in the end, although it literally consisted of me going to Swindon to pee in a cup so for anyone who's worried, as long as you don't take anything naughty you'll be alright!
Ordered my uniform yesterday and counting down the days until I can consider myself part of the railway family!

P.S Cornish Pirate - have you had your start date as well yet? I got the email Tuesday morning.

Cornish pirate · 30 Sep 2017

Rammstein said:
Hi all, just wanted to say a huuuuge thank you to everyone who's responded to this thread - my start date is the 9th! I'm so excited and you were really all so helpful and reassuring to me! I did have a 'medical' in the end, although it literally consisted of me going to Swindon to pee in a cup so for anyone who's worried, as long as you don't take anything naughty you'll be alright!
Ordered my uniform yesterday and counting down the days until I can consider myself part of the railway family!

P.S Cornish Pirate - have you had your start date as well yet? I got the email Tuesday morning.

Hi that's great news.good luck with training and your new career.if you have time would love to know what the training is like.not heard anything yet for my job.look forward to hearing from you.well done

KLL94 · 30 Sep 2017

Hi all, I also found out yesterday I have been successful for Customer Host at Worcester! I am just awaiting medical information and start date!

All the best everyone, see you onboard soon!

455driver · 30 Sep 2017

Rammstein said:
Hey Cornish Pirate! Because I'm just a Customer Host

Um no need to put yourself down, getting ANY job on the railway is an achievement and you should be proud of yourself, there are far more people who fail than succeed!

eastldn · 2 Oct 2017

455driver said:
Um no need to put yourself down, getting ANY job on the railway is an achievement and you should be proud of yourself, there are far more people who fail than succeed!

This person speaks the truth

Rammstein · 3 Oct 2017

Well thank you kindly 455driver and eastldn! It was definitely the hardest job selection process I've ever had to go through but I'm so chuffed to finally be able to say I work on the railway now! (I'm still half waiting for the phone call to say they made a mistake ??????)
Roll on Monday though, I can't wait to start my railway career!

Rammstein · 3 Oct 2017

Also congrats KLL94! Any news on the medical yet? They rang me I think a day or two after my confirmation email?

KLL94 · 3 Oct 2017

Thank you! Not yet...I had a confirmation email on Friday so maybe today!

Which depot will you be based at?

TomCo91 · 3 Oct 2017

Good luck with the training!! enjoy it! yes have to say the recruitment process is tough! I had medical last Tuesday - still waiting for confirmation, it's painful haha! it's the final step and I like you still can't believe I got the job!

KLL94 · 3 Oct 2017

congrats TomCo91!

Have you received a start date yet?

eastldn · 3 Oct 2017

KLL94 said:
Thank you! Not yet...I had a confirmation email on Friday so maybe today!

Which depot will you be based at?

exciting times! and Well done - I am sure there is a great sense of personal achievement

Embrace it.

I am waiting for my response - had my interview last week Wednesday and was told this Monday I should have something back... Who knows...I expect the worse that way good news is a surprise.

TomCo91 · 3 Oct 2017

Hi,

I believe my start date is the 20th November so i'm counting down the days. I've not had this confirmed officially following the medical a week ago so just waiting to hear. If any body has a contact number for the recruitment team and wouldn't mind private messaging it to me it would be much appreciated as I also have a job offer from the police which I politely need to turn down as soon as this is confirmed and they are chasing me currently for a medical with them.

Many Thanks in advance

wils180 · 3 Oct 2017

have you tried the dedicated gwr recruitment email address? as opposed to first group resourcing

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