• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

How can people find mininum connection times for interchanging at stations?

Status
Not open for further replies.

AnkleBoots

Member
Joined
8 Jan 2017
Messages
506
Are there actually any examples of guards penalising someone for breaching the minimum connection times?! I doubt whether they would bother at all unless the passenger annoyed them in some other way.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

robbeech

Established Member
Joined
11 Nov 2015
Messages
4,650
Are there actually any examples of guards penalising someone for breaching the minimum connection times?! I doubt whether they would bother at all unless the passenger annoyed them in some other way.
What exactly do you mean by penalising them for this?
 

xotGD

Established Member
Joined
4 Feb 2017
Messages
6,080
Although by doing so if you miss the connection you won't be able to claim delay repay or if you have an Advance ticket out of the cross you'll need to buy a new ticket.
Good point - I wouldn't do this with an Advance. As for delay repay, it would be the same as missing any other unadvertised connection, like a +8 at Leeds.
 

Starmill

Veteran Member
Fares Advisor
Joined
18 May 2012
Messages
23,367
Location
Bolton
As splitting is a method of fare avoidance (not evasion)[1] you can't really expect the railway to help you out with it :)

[1] Similar with taxes - avoidance=legal but takes some skill/time to work out, evasion=illegal.

This really does not apply to a comprehensive range of times when splitting occurs. There are so many cases where through tickets are not valid on the fastest valid travel itineraries. There are sometimes no through fares at all. Some people already have a season ticket that covers part of their journey. How are these people supposed to avoid 'splitting'?
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
There are so many cases where through tickets are not valid on the fastest valid travel itineraries. There are sometimes no through fares at all. Some people already have a season ticket that covers part of their journey. How are these people supposed to avoid 'splitting'?
That rather does stretch the definition of splitting though, does it not? I regard splitting as using a combination of tickets instead of the alternative through ticket which would otherwise be suggested by journey planners for the journey being made.
 

IanXC

Emeritus Moderator
Joined
18 Dec 2009
Messages
6,335
Of course this information used to be conveniently provided in every station entry on National Rail Enquiries' website...
 

IrishDave

Member
Joined
30 Jun 2009
Messages
379
Location
Brighton
That rather does stretch the definition of splitting though, does it not? I regard splitting as using a combination of tickets instead of the alternative through ticket which would otherwise be suggested by journey planners for the journey being made.
Okay, let's take a specific example: Wolverhampton to London Euston is often faster via Stafford than it is via Birmingham, but Stafford is not a permitted route. If I wish to go via Stafford, I must buy a Wolverhampton-Stafford ticket and a Stafford-Euston ticket. I would call that splitting tickets at Stafford — what would you call that, if not "splitting"?

EDIT: Apparently there is now a "via Stafford" ticket available! But I'd be interested to know what you'd call it if there weren't a via Stafford ticket...
 

bnm

Established Member
Joined
12 Oct 2009
Messages
4,996
As splitting is a method of fare avoidance (not evasion)[1] you can't really expect the railway to help you out with it :)

[1] Similar with taxes - avoidance=legal but takes some skill/time to work out, evasion=illegal.

Not really a good comparison. Do the tax authorities specifically tell you you may avoid tax?

The rail industry has codified the use of split tickets in the Conditions of Carriage. When asked for, the rail industry will supply you with split tickets. Try asking the tax authorities with help to avoid taxes.
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
But I'd be interested to know what you'd call it if there weren't a via Stafford ticket...
That would just be using a combination of tickets rather than splitting as there's isn't a through ticket which could be used. I.e. there wasn't a journey to 'split'.
 

cuccir

Established Member
Joined
18 Nov 2009
Messages
3,659
Are there actually any examples of guards penalising someone for breaching the minimum connection times?! I doubt whether they would bother at all unless the passenger annoyed them in some other way.

It came up in a recent prosecutions thread, although there were some other issues as well with the situation.

Some were of the view that a person: (1) unable to a buy a ticket at their start point or on their first train; and (2) who rushes to make a connection less than the minimum connection time, might leave themselves open to prosecution for not stopping to buy a ticket at the connecting station. The argument being that as the connection was not official, they would not be delaying a journey by missing it to buy a ticket, so there was an opportunity to buy a ticket at the connecting station.

I don't know if someone has ever paid a penalty fare, purchased an undiscounted ticket, or even been prosecuted in these circumstances, but it's certainly plausible, whether or not it is right.
 

trainophile

Established Member
Joined
28 Oct 2010
Messages
6,211
Location
Wherever I lay my hat
An example of when someone might choose to book as a split...
Hereford to Glasgow Central, Weds 29th November, 1st Class, no railcard, depart HFD 0954 arrive GLC 1516 - £202.50
Hereford to Crewe, same date, same Arriva train (no 1st Class available) £12.50 (Advance); Crewe to GLC 1st Class £40 (Advance), total £52.50, saving £150.

This will apply where any leg of a journey does not have 1st Class provision, and you wish to travel 1st on the legs that do.

In response to the poster who queried my use of "a situation beyond their control", I was referring to the delayed train which left them with insufficient time to make a connection that normally would be easily doable had the first train arrived on time.
 

30907

Veteran Member
Joined
30 Sep 2012
Messages
18,006
Location
Airedale
In response to the poster who queried my use of "a situation beyond their control", I was referring to the delayed train which left them with insufficient time to make a connection that normally would be easily doable had the first train arrived on time.

But if the minimum STATED connection time is allowed, there is or should be no problem.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
Yes I suppose that's logical. It's just that not everyone is au fait with things like National Rail timetables and Online Journey Planners. For example I sometimes check whether splitting my journey works out cheaper than buying a through ticket, by testing a couple of split points or different routes, and the websites I use (currently TPE) don't warn me if I am in danger of violating a minimum connection time, which is fair enough as I might be booking the tickets for two different people!
In that case, you may want to take the advice posted by sheff1:
...If their knowledge is minimal they can use one of the accredited split ticketing sites which come up in response to an internet search request. Such ticket selling sites should take into account minimum connection times when offering itineraries. If, for some reason, a site does not, tickets supported by an itinerary from an accredited ticket seller will be valid anyway.

If a passenger want to do their own research to come up with even better options they clearly need to include all relevant factors, including minimum connection times, in that research. If they fail do do so, that omission is totally within their control


Does it not come down to personal responsibility? We all use trains but shouldn`t we take responsibility too. It`s what comes with cheaper journeys. Not trying to be a hypocrite as I never bothered for years to check rail terms and conditions. We live and learn. As said earlier as we are undercutting the TOC`s profit margin why would they want to help us?
I do not understand what point you are making. The question is not necessarily about "cheaper journeys". I do not see how the price paid has anything to do with the question whatsoever.

To get a reservation on the 'right' train out of King's Cross tomorrow I have had to pretend to be catching an earlier train in to St Pancras. Whatever the minimum connection time is for crossing the road, it is very excessive.
Is this with a walk-up fare?

That rather does stretch the definition of splitting though, does it not? I regard splitting as using a combination of tickets instead of the alternative through ticket which would otherwise be suggested by journey planners for the journey being made.
The thread is about using a combination of two or more tickets for one journey. There can be many reasons for this, e.g. a passenger may wish to travel from South Milford to Bridlington. Let's not argue about semantics.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
That would just be using a combination of tickets rather than splitting as there's isn't a through ticket which could be used. I.e. there wasn't a journey to 'split'.
A journey can be South Milford to Bridlington. The rail industry imposes a mandatory requirement of using a combination of fares to make this journey. People may choose to call it "splitting"; whatever unofficial terms people chose to use (or not use) are irrelevant to the matter in hand.
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
People may choose to call it "splitting"; whatever unofficial terms people chose to use (or not use) are irrelevant to the matter in hand.
I disagree. The original question was in respect to people choosing to split their journey:
I understand that if you book tickets which split your journey, if you are delayed then you can catch a subsequent second train provided you have allowed for the station's minimum connection time.
In the example you mention, there was no choice and no choosing.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
I disagree. The original question was in respect to people choosing to split their journey:
In the example you mention, there was no choice and no choosing.
The original question applies to any journey where a connection is being made, and the passenger is choosing to purchase a combination of two or more tickets for the one journey by making two separate queries of a booking engine, to and from the change point.

The question applies equally to a journey such as:
1543 Appleby - Leeds (arr 1738)
1749 Leeds - Middlesbrough (1914)​

The TOC's websites require customers to do:
1641 Appleby - Carlisle (arr 1728)
1838 Carlisle - Newcastle (arr 2017)
2030 Newcastle - Middlesbrough (arr 2148)
The fare charged by the TOCs for the longer journey via Carlisle/Newcastle is £33.10.

Passengers can take sheff1's advice highlighted by me in bold above, and book through an accredited website that offers a combination of fares for one journey (colloquially known as a "split ticket" website; the informal language used not important) and pay £36.70 for the faster journey on flexible tickets, or pay £24.40 for fixed time tickets and be issued one booking reference , one itinerary and all relevant fares in one transaction.

Or they can do as trainophile says and put two journey queries into their basket using a TOC website, and pay £11.50 for the Appleby to Leeds ticket followed by £12.90 for the Leeds to Middlesbrough ticket, and as trainophile says, passengers need to manually verify that the 11 minute connection in Leeds is a valid connection, which it is.

People have posted advice on where to verify that the connection is a valid one, and people have posted advice on how to avoid the requirement to manually check by booking through a website that will book all required fares for you.

For South Milford to Bridlington, passengers could choose to purchase a combination of fares, or if they do not choose that, I would imagine the Guard would make that suggestion anyway. I do not see the relevance of "choice" or the argument over the informal term "splitting"; none of that matters!
 
Last edited:

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
... and the passenger is choosing to purchase a combination of two or more tickets...
Which is exactly the point I made - if there isn't a through ticket then it's not split ticketing. In order to split something, it has to exist in the first place!
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
Which is exactly the point I made - if there isn't a through ticket then it's not split ticketing. In order to split something, it has to exist in the first place!

This is taking pedantry to a new level.

The informal term "splitting" is unimportant; the reasons for "splitting" are many and varied and are irrelevant to answering the question.

You can have your own definition of this informal term if you wish, but it makes absolutely no difference to the question and the answer!

Others describe it thus:
https://www.moneysavingexpert.com/split-cheap-train-tickets/
Split ticketing means grabbing two tickets for different parts of a journey, instead of the whole trip.

http://www.raileasy.co.uk/home/split-ticketing
Split ticketing is simply where instead of having one train ticket to take you from your departure point to your destination the journey is broken down into two or more parts with a separate rail ticket for each section.
 
Last edited:

AnkleBoots

Member
Joined
8 Jan 2017
Messages
506
Would someone with easy access to the data care to paste in the main stations' connection times here?
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
This is taking pedantry to a new level.
It's not pedantry. Where someone chooses to split their journey they may find that they have to fight for their rights when things go wrong. Which is much less likely to be the case where there is no through ticket.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
It's not pedantry. Where someone chooses to split their journey they may find that they have to fight for their rights when things go wrong. Which is much less likely to be the case where there is no through ticket.
I don't agree with this statement.

However I do agree that if a passenger uses an accredited "ticket splitting" website, they may find being able to produce one itinerary showing their throughout journey - which is clear evidence of a contract for a journey using the fares held - is beneficial if they are unfortunate enough to encounter any staff who incorrectly attempt to deny any passenger rights, in the event of delays resulting in a missed connection.

Any such incidents are very rare, but having clear evidence can increase the likelihood that journeys are stress-free.

This potential benefit is in addition to other clearly tangible benefits, such as not having to manually look up valid interchange times, as that responsibility is handled by the retailer.
 

tony_mac

Established Member
Joined
25 Feb 2009
Messages
3,626
Location
Liverpool
Unlike the NRCoC, the National Rail Conditions of Travel don't make any reference to minimum connection times anyway - they just tell you that you must allow 'sufficient time' - and that 'train times shown at www.nationalrail.co.uk or on any journey plan provided by a Train Company or Licenced Retailer will allow sufficient time for making your change of trains.'
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
30,784
Location
Scotland
I don't agree with this statement.
I also don't think that it's right, but you know it's true. How many times have we seen posters saying that a TOC has only paid Delay Repay on one part of a split-ticket journey?

Where there is no through ticket the TOC can't fall back on a 'You choose to split, therefore...' excuse.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,764
Location
Yorkshire
I also don't think that it's right, but you know it's true. How many times have we seen posters saying that a TOC has only paid Delay Repay on one part of a split-ticket journey?
If a first line customer support agent with minimal training says that, simply challenging them and escalating the matter if necessary, pointing out NRCoT Condition 14, usually produces the correct result.
Where there is no through ticket the TOC can't fall back on a 'You choose to split, therefore...' excuse.
There is a through fare for Appleby to Middlesbrough; if you think that the company may incorrectly refuse to honour the combination of fares to/from Leeds as one journey because it was not a through fare, you can't guarantee that the company may (incorrectly) state the passenger should have delayed their journey and made additional changes by travelling via Carlisle and Newcastle, can you?

If anyone claims that a passenger cannot use two or more tickets for one journey, you simply refer them to Condition 14 of the National Rail Conditions of Travel.
 

Master29

Established Member
Joined
19 Feb 2015
Messages
1,969
I do not understand what point you are making. The question is not necessarily about "cheaper journeys". I do not see how the price paid has anything to do with the question whatsoever.

You`re correct. It was only in reference to some of the above points about a form of fare evasion.
 
Last edited by a moderator:
Status
Not open for further replies.

Top