• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Go North East axes printed publicity (& have now reinstated it)

Status
Not open for further replies.

Andyh82

Established Member
Joined
19 May 2014
Messages
3,527
Go North East have recently decided to stop printing paper timetables.

Of the recent service changes in September, only a few strategic routes like the X9/X10 have received new timetable leaflets, all the other more run of the mill routes are now available online only.

To make matters worse, they seem to be keeping it quiet, meaning all the timetable stockists such as the bus stations in Newcastle, and the Nexus travel shops, are just carrying on displaying the previous now out of date versions, as normally they'd still be valid until such time as they receive a delivery of new ones.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

cactustwirly

Established Member
Joined
10 Apr 2013
Messages
7,453
Location
UK
Go North East have recently decided to stop printing paper timetables.

Of the recent service changes in September, only a few strategic routes like the X9/X10 have received new timetable leaflets, all the other more run of the mill routes are now available online only.

To make matters worse, they seem to be keeping it quiet, meaning all the timetable stockists such as the bus stations in Newcastle, and the Nexus travel shops, are just carrying on displaying the previous now out of date versions, as normally they'd still be valid until such time as they receive a delivery of new ones.
Who actually uses paper timetables anymore?
 

Mugby

Established Member
Joined
25 Nov 2012
Messages
1,923
Location
Derby
Who actually uses paper timetables anymore?

I'd say lots of people. You may have the latest i-phone with every app under the sun but not everyone does.

I don't like that sort of attitude: 'I don't use them so let's do away with them'
 

cactustwirly

Established Member
Joined
10 Apr 2013
Messages
7,453
Location
UK
I'd say lots of people. You may have the latest i-phone with every app under the sun but not everyone does.

I don't like that sort of attitude: 'I don't use them so let's do away with them'

I agree, I don't expect everyone to have the latest smartphone. But most people have a computer with am internet connection, so they can download the timetables from the website.
There's no point wasting money/paper on printed timetables that no one uses.

Btw I don't have the latest iPhone with 'every app under the sun' either
 

overthewater

Established Member
Joined
16 Apr 2012
Messages
8,161
First bus tried to do this up in Central belt, well there cut back on the paper versions believing there would be enough for the oap, there were wrong and had to start printing more.. I think go ahead are around 5 years to early...
 

ChathillMan

Member
Joined
13 Sep 2010
Messages
265
Who actually uses paper timetables anymore?
A suprising number. Go North East used to put leaflets on all its buses. If I had a penny for the amount of times the racks were nearly empty..etc

If they had a suitable journey planner on its website and a proper app then it would not be a problem..but they don't. You will have to "know" in advance what you are looking for. Great for non bus users....
 

takno

Established Member
Joined
9 Jul 2016
Messages
5,064
Who actually uses paper timetables anymore?
My parents do all the time, as does my little sister. I tend not to, although there are turn-up-and-go buses on most routes I catch. A timetable rather than a planned journey is extremely useful, particularly for buses - it gives me an idea of when the next bus is if I miss this one, when the last one is, when I can catch it at another stop if I plan to, when it will arrive (and if I can hop off along the way), and any number of other options.

In theory I could print that information myself, but I don't own a printer and don't have any other uses for one. In any case decent PDFs are rarely provided. As to accessing the information on a smartphone, that depends not only on having a working battery, but also on the information being downloadable (rather than being on a webpage which unaccountably refreshes just when you need it and don't have a signal), and being in a format which you can actually usefully read on the phone without constant scrolling. Needless to say, that doesn't happen.

Some of those issues could be resolved, although to be honest I'm not sure that it's worth the effort. At the end of the day a timetable basically amounts to a nice flyer advertising your product which you can get placed for free in lots of prominent locations. There's some expense involved in keeping them up to date, just as there is in any advertising, but trying to save that is almost certainly a false economy.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,017
Go North East have recently decided to stop printing paper timetables.

Of the recent service changes in September, only a few strategic routes like the X9/X10 have received new timetable leaflets, all the other more run of the mill routes are now available online only.

To make matters worse, they seem to be keeping it quiet, meaning all the timetable stockists such as the bus stations in Newcastle, and the Nexus travel shops, are just carrying on displaying the previous now out of date versions, as normally they'd still be valid until such time as they receive a delivery of new ones.
Have they stopped printing entirely?

I was in Sunderland on Monday and the notice in the Nexus travel shop said something like ' Go-Ahead are only printing timetables for significant timetable changes' and 'we will continue to issue paper timetables until the stocks run out'.

1) As others have said, I like a paper timetable in my pocket in case my day changes. Actually I would prefer a map so I can see other routes nearby. Not every bus user is a local resident with encyclopaedic knowledge of the local bus network. Result - I stick with trams and trains which run on fixed routes to fixed points. I find on-line database generated versions of timetables near impossible to understand, with volumes of 'white space', variable spaced rows, scroll down and lose your origin point, scroll back up and lose your destination point etc. A pdf copy of the printed timetable is much more preferable. However, as I don't have a smart phone, it is irrelevant anyway whilst on the road.

2) I don't see the point of issuing timetables which do not show known changes i.e. they now have known errors on them. However small the change, if the bus you wanted has changed, it ran five minutes ago, and now you have an hour to wait you will not be a passenger in future.

3) The Arriva and Nexus racks on Haymarket Bus Station (Newcastle) have different versions of the Newcastle to Berwick timetable (X18 / 418, changed 1 October) available to take away - with significant changes which could have resulted in me being stranded out on the Northumberland Coast with no bus to Berwick to catch my booked 'Advance' train home. Incidentally it was the Arriva Travelshop, advertising an Arriva service, which had the out-of-date version! Also no mention of the change on the Arriva website! Remind me why bus use is declining year on year!
 
Last edited:

alex397

Established Member
Joined
6 Oct 2017
Messages
1,551
Location
UK
Who actually uses paper timetables anymore?

Lots of people. I often go in Tourist Information Centres, and regularly hear elderly people asking the staff if they have new timetables in. How else can they look up timetables? As many do not have the internet.

Also, I live in a University city. When the new students all arrive, I see many taking timetables and asking for timetables from the Stagecoach travel shop.

I find paper timetables a lot easier than trying to visit the Traveline or company websites, or even using an app.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,017
Easier and quicker to pick out a timetable from my bookcase (preferably a comprehensive area guide with maps) than find the laptop, wait for it to start, log on to the internet, find the website, enter journey details, realise I am travelling on Saturday rather than Monday to Friday and have to re-enter all the details etc.

The only smartphone function that I can envisage as more useful than a timetable would be 'I am here now, I want to travel now, tell me the times of the next bus out of here'.

A pattern emerges:
Bus companies close all enquiry offices - bus use declines.
Bus companies close knowledgeable company based telephone lines with regional / Traveline / foreign based call centres relying on computer software rather than actual knowledge - bus use declines.
Bus companies stop producing publicity material - bus use declines.
 

Mugby

Established Member
Joined
25 Nov 2012
Messages
1,923
Location
Derby
Do they maintain any timetable cases on bus stops or shelters?

If they stop producing printed matter, what will they put in them - or will they do away with those too?
 

PeterC

Established Member
Joined
29 Sep 2014
Messages
4,082
Print
The only smartphone function that I can envisage as more useful than a timetable would be 'I am here now, I want to travel now, tell me the times of the next bus out of here'.
That is just what Traveline does.
 

PeterC

Established Member
Joined
29 Sep 2014
Messages
4,082
Do they maintain any timetable cases on bus stops or shelters?

If they stop producing printed matter, what will they put in them - or will they do away with those too?
Just what I had been thinking.
 

Andyh82

Established Member
Joined
19 May 2014
Messages
3,527
Do they maintain any timetable cases on bus stops or shelters?

If they stop producing printed matter, what will they put in them - or will they do away with those too?
No Nexus do that in Tyne & Wear (& seem to do it on behalf of Northumberland county council as well) with Durham county council doing them in that area.
 

route101

Established Member
Joined
16 May 2010
Messages
10,612
Much prefer a Paper Timetable especially if it has a route map ! You get an overview of service. On a phone at best its a PDF and can be small to read and scroll along up and down . I sometimes use google maps to to get bus info when you click the bus stop icon but this when im on the move and need info quick.
 

NorthernSpirit

Established Member
Joined
21 Jun 2013
Messages
2,184
Who actually uses paper timetables anymore?

I use printed publicity as its there in front of me physically, when I plan a journey its worked out from paper timetables as I can then flick back and forth to find and work out a suitable journey that I'm going to undertake. The advantage with paper timetables is that you don't have to charge them up and that they don't require batteries for them to work.

OK, todays youth won't use paper timetables as they'll have the latest iphone 1,487 which can do everything apart from work when its wet. Plus with a paper timetable you rely on yourself with what is printed in front of you, than relying on modern day technology which doesn't work at the best of times (e.g. crap signal).
 

radamfi

Established Member
Joined
29 Oct 2009
Messages
9,267
Maybe the information office can print out the pdfs on request?
 

83G/84D

Established Member
Joined
28 Oct 2011
Messages
5,959
Location
Cornwall
Go South Coast still produce timetable booklets for "More" services in and around Poole and similar booklets are available at the travel shop at Newport for services on the Isle of Wight.
 

83G/84D

Established Member
Joined
28 Oct 2011
Messages
5,959
Location
Cornwall
Brighton & Hove produce an excellent A4 "all services" book packed with information as well as some other individual timetables.

Sad day when that goes but must cost quite a lot to produce I guess.
 

radamfi

Established Member
Joined
29 Oct 2009
Messages
9,267
Brighton & Hove produce an excellent A4 "all services" book packed with information as well as some other individual timetables.

Sad day when that goes but must cost quite a lot to produce I guess.

But uses the 12-hour clock, and so fails to meet the list in

http://www.barrydoe.co.uk/best.pdf

Metrobus, effectively the same company as B&H now, also has a nice book but is A5 and doesn't include other operators so isn't quite as good at the B&H one. However, it uses the 24-hour clock, so it qualifies for Barry's list and he even says "This is by far the best timetable produced by any Go-Ahead company – indeed the best timetable produced by any operator in the British Isles"
 

Statto

Established Member
Joined
8 Feb 2011
Messages
3,212
Location
At home or at the pub
Who actually uses paper timetables anymore?

I use paper timetables too, even though i download timetables to my mobile, as i find paper timetables much easier to use especially if they have a route map plus ipaper timetables easier when i want different routes, & can cross reference where to change easier.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
97,783
Location
"Marston Vale mafia"
I use paper timetables too, even though i download timetables to my mobile, as i find paper timetables much easier to use especially if they have a route map plus ipaper timetables easier when i want different routes, & can cross reference where to change easier.

I haven’t used paper timetables for years but I *do* like a traditional printed format PDF rather than just planners.
 

Megafuss

Member
Joined
5 May 2018
Messages
643
Genuinely don't know why GNE got rid of them in the first place (I have a suspicion..).

People do use them as demonstrated by my company asking drivers to fill the racks when they take the buses out first thing.
 

PeterC

Established Member
Joined
29 Sep 2014
Messages
4,082
The great thing about a printed (or print format PDF) timetable is that you can check for things like the risk involved in missing your bus. (10 minute or 10 hour wait?)
 
Status
Not open for further replies.

Top