It appears that SWR's website is not capable of finding any journeys from Basingstoke to Kingston. The problem affects all Webtis sites by the looks of it. It would appear that it will not permit you to double back between New Malden and Clapham Junction.
It is pretty much impossible to make the journey planner give you an itinerary changing at Surbiton and New Malden because that is so much slower, however you can put via Richmond (which is also much slower but not quite as bad) and that does return results.
This easement may be relevant, or not. It's quite vague:
It is pretty much impossible to make the journey planner give you an itinerary changing at Surbiton and New Malden because that is so much slower, however you can put via Richmond (which is also much slower but not quite as bad) and that does return results.
This easement may be relevant, or not. It's quite vague:
000012
Journeys from Surbiton and stations west of Surbiton to Kingston upon Thames and stations north of Kingston Upon Thames, may double back between Wimbledon, Raynes Park and New Malden. This easement applies in both directions.