• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Stop the train i want to get off!

Status
Not open for further replies.

ComUtoR

Established Member
Joined
13 Dec 2013
Messages
9,437
Location
UK
On most of our Class 180 and West units the PA isn't connected to the GSM-R properly so the test won't work!

Oh my jebus !

Isn't the GSMR/PA function a requirement of DOO ? Even CSR was linked to the PA. 3.6 should be a National roll out. I'm stunned that any unit out here isn't linked.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

ComUtoR

Established Member
Joined
13 Dec 2013
Messages
9,437
Location
UK
so perhaps this equipment can’t last a whole day?

Not in the slightest. Unless there is a fault.

I have a couple of experiences of being in the front carriage and hearing through the door that the driver is attempting to make an announcement but nothing can be heard over the PA.

Report it to the Driver, that is a fault.

Lots of examples of auto announcements being loud and clear but manual announcements being incoherent. Clearly a problem with the quality or positioning of the microphone or operator error.

The recorded announcements use a different system. One is played directly using a .wav file and the the other uses a mic. Different equipment, different faults.

The explanation was that the driver had left the cab and was busy trying to fix a problem with the doors in a rear carriage and was therefore unable to make announcements.

This is an issue with DOO. No Driver in the cab = no PA.
 

BestWestern

Established Member
Joined
6 Feb 2011
Messages
6,736
I wouldn't call it an entitlement. It is surprising that someone didn't do this. I don't feel they would be penalised for doing so in this situation although it could be argued it wouldn't be the best course of action. But without announcements from the guard, and many passengers perhaps not knowing if there even was a guard then people might question the alternatives.

It wouldn't have achieved much, other than perhaps a better explanation that what had been forthcoming up to that point. The Driver would simply have overridden it.
 

robertclark125

Established Member
Joined
12 Mar 2008
Messages
1,617
Location
Cardenden, Fife
This whole thread reminds me of a bizarre incident in 2009, involving a manager at the place I worked at then. My place of employment was in Glenrothes, and I was sent to Glenrothes with Thornton station, to pick him up from a train, which had came from Dunfermline Queen Margaret.

I had got there, to find the train had gone, but my manager wasn't there. He phoned me to tell me, he had been unable to get off the train, and had to carry on to the next station, Kirkcaldy, before getting a train back to Glenrothes with Thornton. What happened was, on the journey from Queen Margaret, when the train got to Glenrothes with Thornton, none of the doors would open, then the guard buzzed the driver to leave.

My manager did complain, and he showed me their reply, which had to be read to be believed. They basically said that, as few people leave the train in the morning (this was about 10am) at Glenrothes with Thornton, and as there was nobody wanting to board, the guard simply decided not to open the doors, and buzzed the train to leave. They also said to my manager that he should've informed the guard as they reached the station that he wanted off, as the guard didn't know anyone did.

Given the fact my manager bought a ticket from the guard four stops beforehand, that last point amazed me.
 

BestWestern

Established Member
Joined
6 Feb 2011
Messages
6,736
This whole thread reminds me of a bizarre incident in 2009, involving a manager at the place I worked at then. My place of employment was in Glenrothes, and I was sent to Glenrothes with Thornton station, to pick him up from a train, which had came from Dunfermline Queen Margaret.

I had got there, to find the train had gone, but my manager wasn't there. He phoned me to tell me, he had been unable to get off the train, and had to carry on to the next station, Kirkcaldy, before getting a train back to Glenrothes with Thornton. What happened was, on the journey from Queen Margaret, when the train got to Glenrothes with Thornton, none of the doors would open, then the guard buzzed the driver to leave.

My manager did complain, and he showed me their reply, which had to be read to be believed. They basically said that, as few people leave the train in the morning (this was about 10am) at Glenrothes with Thornton, and as there was nobody wanting to board, the guard simply decided not to open the doors, and buzzed the train to leave. They also said to my manager that he should've informed the guard as they reached the station that he wanted off, as the guard didn't know anyone did.

Given the fact my manager bought a ticket from the guard four stops beforehand, that last point amazed me.

So it was a request stop, in other words??
 

Fleetwood Boy

Member
Joined
11 Oct 2017
Messages
189
Did once have a similar incident on a 314 working a local service near Glasgow. Stopped at an intermediate station, a few of us waiting to get off but doors weren’t opened and train started off again. Cue the conductor storming off to remonstrate with the driver who apparently said he hadn’t noticed they hadn’t opened and as it wasn’t a busy station he thought nothing about the fact no one got off.

We all got taken on to the next stop and told to head over to the other platform where about 10 minutes later we were taken back to where we wanted to be.

I seem to remember that there were numerous door related problems on 314s back then which required a series of modifications, including one incident when the driver of one I was on managed to get the doors on both sides to open simultaneously!
 

hounddog

Member
Joined
4 Mar 2014
Messages
276
So it was a request stop, in other words??

Even if it was the guard clearly screwed up. After all he had a fairly big clue when selling the ticket. Or should the passenger have said "I want a ticket, oh and I also want to get off the train"?
 

whhistle

On Moderation
Joined
30 Dec 2010
Messages
2,636
Whatever the reason for no announcements it's a terrible way to treat your customers.
Not saying what happened was okay, but people make mistakes.
Perhaps DOO would have solved this problem...
 

Antman

Established Member
Joined
3 May 2013
Messages
6,842
It wouldn't have achieved much, other than perhaps a better explanation that what had been forthcoming up to that point. The Driver would simply have overridden it.

Somebody might then have used the emergency door release which the driver couldn't have overridden.
 

Antman

Established Member
Joined
3 May 2013
Messages
6,842
Nope. Never has been. But, the guard decided that as no one wanted on, there was no need to open the doors to let anyone off. It's a standard stop, not a request stop/

I've never seen that happen anywhere before, surely it's mandatory to release the doors even if it is unlikely that anybody would alight?
 

Bromley boy

Established Member
Joined
18 Jun 2015
Messages
4,611
Somebody might then have used the emergency door release which the driver couldn't have overridden.

Depending on stock, it may be possible for the driver to override an egress using the same pedal as the passcom override.
 

swaldman

Member
Joined
19 Jan 2013
Messages
375
I witnessed a similar event on Scotrail a few weeks ago. I was standing on Aberdeen station, waiting to join a late-running Inverness -> Edinburgh service. There were repeated announcements on the platform that because it was late, it would run fast from Aberdeen to (I think) Dundee - missing out Stonehaven and a couple of other stops.

We boarded the train, and there was a change of crew. We set off, and the guard made an announcement about the calling points of the service, and there were objections from a number of those who had been on from before Aberdeen - they insisted that the previous guard had made no announcements at all.

In the end the new guard got permission to stop at Stonehaven (as originally timetabled) to let off the people who didn't want to go as far as Dundee!
 

BestWestern

Established Member
Joined
6 Feb 2011
Messages
6,736
Even if it was the guard clearly screwed up. After all he had a fairly big clue when selling the ticket. Or should the passenger have said "I want a ticket, oh and I also want to get off the train"?

He would likely have sold quite a few tickets, it's possible to forget things from time to time of course! But apparently it wasn't a request stop anyhow, so it isn't relevant here!
 

Antman

Established Member
Joined
3 May 2013
Messages
6,842
Depending on stock, it may be possible for the driver to override an egress using the same pedal as the passcom override.

I was on a Southeastern 465 a few years ago that came to a sudden stop near Erith. Driver came down the train and said somebody had used the emergency door release. About ten minutes later we were on the move again.
 

Bromley boy

Established Member
Joined
18 Jun 2015
Messages
4,611
I was on a Southeastern 465 a few years ago that came to a sudden stop near Erith. Driver came down the train and said somebody had used the emergency door release. About ten minutes later we were on the move again.

465s are one of the older types (along with 319s etc.) where the door release will dump the brakes and cannot be overridden.

Electrostars (and I assume Desiros and other modern types) have the facility for the driver to override the egress in order to stop at an appropriate location.
 
Status
Not open for further replies.

Top