Hi,
Nothing like this has ever happened to me before as I pay all my fares and usually allow myself reasonable time to get to my destinations.
So to begin my train from Dorking Main station was at 9.33am today to Epsom, I arrived at 9.30 with the barriers open at the station and i'd not really left myself enough time to get a ticket. I ran to the train and just assumed i would be able to explain and buy a return and show the ticket officer at Epsom that i had indeed purchased a ticket.
I was stopped by a frankly extremely rude and unhelpful person once i reached the barriers at Epsom. I asked kindly whether i could go through and buy a ticket and would come back and give them the ticket from the first part of my journey. At this point this person (i say person as they never actually identified what their position was) asked me to write my full name and address on a notepad and i complied without any questions. She then took me to one side and read me my rights and informed me i was not under arrest and asked me where i travelled from and whether i intended to avoid my fare. I of course denied as the first words i has even spoken to her were "Can i please go and buy a ticket i didn't have a chance in Dorking as I was running late".
She then proceeds to call someone up on the phone and gives them my details. After she hangs up i ask if i am going to be fined, i receive no answer. I am then asked to sign a notepad she has been writing on which had some information regarding times and what i had said, foolishly i signed this without reading it. I think she mumbled that she was going to caution me and i should receive something in the post and flashed some sort of badge but not for more than a second.
I then asked what the process was now and she just walked over to the barriers and let me through. I then bought my ticket and returned back to her to prove i had bought it and she replied with "It doesn't matter that you bought it, i don't care" I was taken slightly aback by this and asked for her name and she refused to give this for the first 2 times i asked. She then gave me her badge number (again assumption as i have no idea what the number relates to)
I then left the train station completely and utterly in the dark about the whole situation. I have made a complaint to SWT regarding the way i was spoken to and treated and that no information was given to me at all.
I would have accepted a penalty fare then and there as i accept i should have left myself reasonable time to purchase one.
I really don't want this to go to any sort of prosecution and would gladly pay any sort of fine that does not involve me getting a criminal record.
Nothing like this has ever happened to me before as I pay all my fares and usually allow myself reasonable time to get to my destinations.
So to begin my train from Dorking Main station was at 9.33am today to Epsom, I arrived at 9.30 with the barriers open at the station and i'd not really left myself enough time to get a ticket. I ran to the train and just assumed i would be able to explain and buy a return and show the ticket officer at Epsom that i had indeed purchased a ticket.
I was stopped by a frankly extremely rude and unhelpful person once i reached the barriers at Epsom. I asked kindly whether i could go through and buy a ticket and would come back and give them the ticket from the first part of my journey. At this point this person (i say person as they never actually identified what their position was) asked me to write my full name and address on a notepad and i complied without any questions. She then took me to one side and read me my rights and informed me i was not under arrest and asked me where i travelled from and whether i intended to avoid my fare. I of course denied as the first words i has even spoken to her were "Can i please go and buy a ticket i didn't have a chance in Dorking as I was running late".
She then proceeds to call someone up on the phone and gives them my details. After she hangs up i ask if i am going to be fined, i receive no answer. I am then asked to sign a notepad she has been writing on which had some information regarding times and what i had said, foolishly i signed this without reading it. I think she mumbled that she was going to caution me and i should receive something in the post and flashed some sort of badge but not for more than a second.
I then asked what the process was now and she just walked over to the barriers and let me through. I then bought my ticket and returned back to her to prove i had bought it and she replied with "It doesn't matter that you bought it, i don't care" I was taken slightly aback by this and asked for her name and she refused to give this for the first 2 times i asked. She then gave me her badge number (again assumption as i have no idea what the number relates to)
I then left the train station completely and utterly in the dark about the whole situation. I have made a complaint to SWT regarding the way i was spoken to and treated and that no information was given to me at all.
I would have accepted a penalty fare then and there as i accept i should have left myself reasonable time to purchase one.
I really don't want this to go to any sort of prosecution and would gladly pay any sort of fine that does not involve me getting a criminal record.