If you have any issue with a single member of staff who treats you with disdain, makes complaints in front of you or does anything you consider poor behavior then I suggest you report it to the TOC in question. Calling people bods and ramp wranglers is not helpful and only encourages stereotypical perceptions or people simply doing their job. I can think of a few choice words to describe many of our passengers but using them just promotes division. In a thread about respect, it has no place.
I was reacting to your assumption that I had intended it disrepectfully. Also in a number of industries 'wrangler' is a standard term for someone who is in charge of a thing, particularly if that thing involves physical effort. If I'd have meant to be disrespectful I'd have called them minions, peons, serfs, gimps etc. Here's the thing, we get flak for complaining too much and then we are also told, often by the same people, that we should report everything to the TOC. I had periods over the winter of 2016/17 where I was having to lodge complaints 5-6 times a week for failed assistance, rude staff, stuff belonging to the TOC obstructing wheelchair spaces, etc. How much of my life should I set aside to deal with the inadequacies of a TOC to carry out its roles in accordance with the law and it's own polices?
I'd love to see the reasoning for people consistently choosing the most crowded carriage on the train that 'just happens' to be nearest the platform exit. It's also interesting to see those people who tut when asked to move from the wheelchair space, having specifically chosen to sit in those seats, esp those people who are regular commuters.
