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DLR Passenger Service Agent

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chaiwala

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4 Sep 2018
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I have an interview next week. So far i had to fill in the initial application form, which had some competency based questions. Then last week i had to complete 2 tests online. One was to get an idea of how you think in certain scenarios (your answers should basically put the customer first) and the other test was just judging how well you could understand English. Passed both and have been selected for an interview so fingers crossed.
 
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Jellytots898

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13 Jan 2018
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77
My friend has been offered the role starting training in November. Like above really you do two tests online and they will contact you for an interview if you pass.
 

DD87

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31 Aug 2018
Messages
53
I have an interview next week. So far i had to fill in the initial application form, which had some competency based questions. Then last week i had to complete 2 tests online. One was to get an idea of how you think in certain scenarios (your answers should basically put the customer first) and the other test was just judging how well you could understand English. Passed both and have been selected for an interview so fingers crossed.

Well done! Got the interview too good luck.
 
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Monopoli

Member
Joined
9 Apr 2017
Messages
75
Does anyone have any advice on the tests. Has anyone got through to interviews
Couldn't even tell you?
Just awaiting feed back.
But the interview is in 3 stages.
Radio
Competency
Presentation
 

Fadi

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Joined
11 Sep 2018
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I appied 4 Time never entertain my application I have over 5 year experience in. Customer service and 2 year in Reailway
 

DD87

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Joined
31 Aug 2018
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53
I appied 4 Time never entertain my application I have over 5 year experience in. Customer service and 2 year in Reailway

Maybe change your application slightly and word things differently. You could have someone check it before u send it over.
 

Mad max

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Joined
16 Sep 2018
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39
Hi everyone,

Does anyone know what the process is like? What sort of questions they asked and whats the presentation about please?
 

Mad max

Member
Joined
16 Sep 2018
Messages
39
My friend has been offered the role starting training in November. Like above really you do two tests online and they will contact you for an interview if you pass.
My friend has been offered the role starting training in November. Like above really you do two tests online and they will contact you for an interview if you pass.

Hey.
Do you know how long they take roughly to get back after the interview?
 

Mad max

Member
Joined
16 Sep 2018
Messages
39
I have an interview next week. So far i had to fill in the initial application form, which had some competency based questions. Then last week i had to complete 2 tests online. One was to get an idea of how you think in certain scenarios (your answers should basically put the customer first) and the other test was just judging how well you could understand English. Passed both and have been selected for an interview so fingers crossed.
Hey how did yours go?
 

DD87

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Joined
31 Aug 2018
Messages
53
No wasn’t cancelled, it’s actually my friend he had his last week, fingers crossed! Hope you get re-booked in soon.
 

ruby

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4 Sep 2018
Messages
63
My friend has been offered the role starting training in November. Like above really you do two tests online and they will contact you for an interview if you pass.
Hi

Has your friend gotten any confirmation as to his start date yet. Thanks
 

Jellytots898

Member
Joined
13 Jan 2018
Messages
77
Hi

Has your friend gotten any confirmation as to his start date yet. Thanks

Hiya yes start date is in November I believe they had starts dates for November January and Feb but this was a while ago he got to choose so not sure what dates are still available
 
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