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LNER Website being slow to load

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westv

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Just my work browser or is the site very slow for anybody else?
 
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westv

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Ok.
I'll blame my works IT Dept and probably some new "security feature" slowing the site down.
It's the only site affected though.
 

takno

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Was like treacle. Gave up and booked Flybe instead. £89 return.
Dear god. Are you seriously saying that the normally-appalling Flybe site was running better than the LNER site, and all the other train operators sites, and trainsplit, thetrainline, red-spotted-hanky and all the other sites you could have bought tickets from?

Ah well, I hope the tube with fans strapped on is on time
 

NoOnesFool

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I'm not a computer expert so pardon my ignorance, but can't high visitor numbers slow a website down? I was just thinking that may make the LNER site slower than a smaller TOC's website e.g. Hull Trains, which will have less visitors?
 

Jonny

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I'm not a computer expert so pardon my ignorance, but can't high visitor numbers slow a website down? I was just thinking that may make the LNER site slower than a smaller TOC's website e.g. Hull Trains, which will have less visitors?

It depends on how much server power and connectivity there is.

How long's a piece of string?
 

yorkie

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I'm not a computer expert so pardon my ignorance, but can't high visitor numbers slow a website down? I was just thinking that may make the LNER site slower than a smaller TOC's website e.g. Hull Trains, which will have less fewer visitors?
By that logic, Google.com would be very slow ;)
 

Crossover

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I'm not a computer expert so pardon my ignorance, but can't high visitor numbers slow a website down? I was just thinking that may make the LNER site slower than a smaller TOC's website e.g. Hull Trains, which will have less visitors?

If it doesn't have the necessary processing power behind it to cope with the number of visitors it is receiving, yes it can cause a slowdown/crash.

By that logic, Google.com would be very slow ;)

To be pedantic, it could happen to Google (too many visitors causing it to slow down) if the computing power behind it isn't appropriate for the on-demand needs. Of course, as I think we both know, Google likely have more countermeasures to prevent it than what the likes of a TOC may.
 

61653 HTAFC

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Another planet...
Tangential, but I did notice when booking Eurostar last week that apparently the domestic leg of my journey (Wakefield - Paris) is being provided by Virgin Trains.
 

whhistle

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I'm not a computer expert so pardon my ignorance, but can't high visitor numbers slow a website down?
By that logic, Google.com would be very slow ;)
Except Google has different data centres in different countries (and lots of them) to spread the load.

Generally yes. The more visitors on a website at the same time, the more likely it'll be slower. Read more on DDoS, which is basically the same thing.

But many websites outship this duty to other companies.
That's why whenever you download something (usually a PDF) (sorry I don't have an example to hand), if you see the website change to something like "http://aws-xxxx" (take out the xxx for something else), the AWS term is Amazon Web Services - IE, Amazon's web hosting business. Many companies use it.
 

Marton

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The site was abysmal in speed at 2330 yesterday.

The west coast site which I also used (I only use LNER to be able to choose seats) was fine.
 

yorkie

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Except Google has different data centres in different countries (and lots of them) to spread the load.
Exactly my point: the fact a website gets more visitors than another website isn't a reason for it being slow. Demand outstripping supply can happen to any website, though given there wasn't a sale on, that shouldn't be a reason.

Perhaps they were moving hosts or something.
Generally yes. The more visitors on a website at the same time, the more likely it'll be slower.
Only if the resources arent scaled up to match the increase in visitor numbers.
Read more on DDoS, which is basically the same thing.
Well not quite the same thing, but it's certainly true that a website can be unresponsive if it's inundated with many visitors (genuine or otherwise)
But many websites outship this duty to other companies....
Yes there is a lot of outsourcing happening; the number of companies involved in the smooth running of a particular website could be very large.

TOCs don't necessarily know who is providing data or resources to the companies they have contracts with.
 

Crossover

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Generally yes. The more visitors on a website at the same time, the more likely it'll be slower. Read more on DDoS, which is basically the same thing.

DoS/DDoS are slightly different than just regular traffic slowing down a website
 
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