Finding record of broken down train (0812 Leeds to Bradford Foster Square, 21/03/2019)

Morning all,
Is there anywhere I could find a record of a broken down train? I was on the 08:12am Leeds to Bradford Foster Square train on the 21st of March which broke down near Armley. I have contacted Northern Rail, who say that the train was working perfectly on this time and date.

I was on it for over two hours, while another Class 333 came and pushed us to Shipley. I have a photo time stamped of me stuck on the train, correspondence on WhatsApp also time stamped, yet Northern Rail have a “alternative facts”.

Is there anywhere that should record this event?
Thanks in advance.

I've had a quick check on the Charl Woodhouse Open Train Times data and this seems to support you......

http://www.charlwoodhouse.co.uk/rail/liverail/train/14209422/21/03/19

There are a few sites - I use ontimetrains.co.uk which show this service arriving 108 minutes late.

https://www.ontimetrains.co.uk/delay-repay/LDS/BDQ/Weekdays/08:00

You'll need to scroll back through the weeks on the link.

Darwin's Historical Service Performance service doesn't show the 0812. I'm not sure why this is - if you search for Leeds to Kirkstall Forge, for instance, you do see the 0812, terminating at Shipley at 1013, 106 minutes late.

Darwin did record the delay on this train. See http://timetablehistory.com/times.aspx?uid=Y54122&date=20190321, which takes its feed from Darwin. It even reports that cause of delay was a "train fault".

I would write back again suggesting that data clearly shows the train was delayed and explain to them that you will happily contact the ombudsman should they not be able to reach an acceptable answer.

Hi all, thanks very much for your quick and detailed replies! I have sent this information back to them - I will see what they say if/when they get back to me.