• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

LNER disruption due to damaged pantographs - 16/04 - Any information on what's happened?

Status
Not open for further replies.

AndrewE

Established Member
Joined
9 Nov 2015
Messages
5,097
Certainly in circumstances such as these I'm surprised they didn't draft in the NMT or other test train with OHLE checking capability. Can only assume nothing was sufficiently close by.
I suppose that if nothing else is running then a path might be available... otherwise paths are at a premium on most main lines, so none available for test trains.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Carntyne

Member
Joined
8 Jul 2015
Messages
883
Don't they have 91s which can monitor the OHL? Some 390s and I think all 80x can.
Then there's test coach Mentor which is for testing the OHL, and the NR New Measurement Train can do it as well.
Mentor wasn't available. NMT likely on it's normal run. Does it run 7 days a week?
 

TUC

Established Member
Joined
11 Nov 2010
Messages
3,608
A Pacer? Really? I know they got hold of a Class 321 but not a Pacer.
My memory may be playing tricks but I can remember the bemused looks on passengers' faces as it pulled in.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
13,168
I don’t think the Pacer made London. Leeds to Doncaster perhaps? I remember a 321/9 making King’s Cross, and a 317 also made York.

Didn't 365s make it up north as well?
 

bramling

Veteran Member
Joined
5 Mar 2012
Messages
17,768
Location
Hertfordshire / Teesdale
Didn't 365s make it up north as well?

I don’t think so. 365540 and 541 did do a trip to York in the early days as a publicity run by WAGN. I suspect that was part of their plan to run further north of Peterborough, which never came to fruition, perhaps fortuitously as we’d now probably have a London Midland style operation with short trains stuffed full of people travelling to and from places like Newark on dirt-cheap advances!
 

noddingdonkey

Member
Joined
2 Nov 2012
Messages
774
I suppose that if nothing else is running then a path might be available... otherwise paths are at a premium on most main lines, so none available for test trains.

But in the circumstances of every 91 running through that line becoming a demic it's worth sacrificing something to free up a path to find the cause of the issue quickly before the whole fleet is out of use?
 

Peter Mugridge

Veteran Member
Joined
8 Apr 2010
Messages
14,825
Location
Epsom
I don’t think the Pacer made London. Leeds to Doncaster perhaps? I remember a 321/9 making King’s Cross, and a 317 also made York.

All three 321/9s ran to King's Cross - I have pictures of them there on that occasion.
 

aelius

Member
Joined
7 Mar 2012
Messages
71
From NRE:

LNER customers may use their tickets on:
  • East Midlands Trains services between London St Pancras International and Sheffield.
  • CrossCountry between Newcastle and Leeds and also between Doncaster and Sheffield
  • Northern services between Sheffield and Doncaster / Leeds
  • TransPennine Express between Newcastle / Leeds and Manchester Piccadilly
But what if by the time you were due to travel the disruption had largely stopped.

My situation. I had advance LNER tickets. It was for the last train of the day. I became aware of the disruption and so was a little worried.

When I looked at the LNER and NR sites it said you could travel earlier or later, it said you could delay till tomorrow, it said tickets could be used on certain other TOC services, it advised against travelling today.

So I changed my plans and decided to travel earlier with some minor inconvenience to stand a better chance of getting home.

By the time I was traveling the disruption had largely disappeared, delays of 15 mins only. Should I therefore have waited at the departure station to go on the trains I had advance tickets on. I could not be sure the trains would actually run because they had not left Kings Cross. The websites no longer said travel earlier or later (or maybe that was a figment of my wishful thinking) but the other messages were still there.
I continued with my earlier journey, having set off early on the non LNER part.
The train conductor said I could not travel on the earlier train because my booked train had not been cancelled. None of the websites included a proviso “provided your particular train is cancelled”. It seems a bit of a nonsense. So if I decided to travel the next day, but my train wasn’t actually cancelled, I would have problems the next day. Do you have to keep your plans under review?
Anyway, he didn’t charge me extra but gave me a warning for next time.
Confused.
 

Highlandspring

Established Member
Joined
14 Oct 2017
Messages
2,777
Certainly in circumstances such as these I'm surprised they didn't draft in the NMT or other test train with OHLE checking capability. Can only assume nothing was sufficiently close by.
That happens when a defect still can’t be found after extensive cab patrolling and ground/high level inspections; certainly not in the first 24hrs anyway. They ran MENTOR up to Scotland a couple of years ago to look for a problem somewhere between Lanark and Glasgow Central, which it did eventually find after weeks of patrolling had failed. Things like this happen more frequently than you’d imagine (every few months) but usually the problem is located quickly by a combination of cross-checking where vehicles with damaged pans have been and targetted cab patrols or manual inspections. The trouble is that on an intensively trafficked line by the time damaged pan heads start showing up you’ve potentially already had many trains affected. Hitachi nearly ran out of spare pan heads for the class 385s within the space of 48hrs at the tail end of last year because of a similar issue which was traced to a damaged section insulator.
 

wensley

Established Member
Joined
29 Jun 2008
Messages
2,045
Location
On a train...somewhere!
That happens when a defect still can’t be found after extensive cab patrolling and ground/high level inspections; certainly not in the first 24hrs anyway. They ran MENTOR up to Scotland a couple of years ago to look for a problem somewhere between Lanark and Glasgow Central, which it did eventually find after weeks of patrolling had failed. Things like this happen more frequently than you’d imagine (every few months) but usually the problem is located quickly by a combination of cross-checking where vehicles with damaged pans have been and targetted cab patrols or manual inspections. The trouble is that on an intensively trafficked line by the time damaged pan heads start showing up you’ve potentially already had many trains affected. Hitachi nearly ran out of spare pan heads for the class 385s within the space of 48hrs at the tail end of last year because of a similar issue which was traced to a damaged section insulator.

Both NMT and MENTOR were requested today but the former was well out of the way on its usual circuit and the latter stopped for routine maintenance.
 

SPADTrap

Established Member
Joined
15 Oct 2012
Messages
2,352
For interest sakes the cost stands around £650,000 in delay minutes!
 

Bayum

Established Member
Joined
21 Mar 2008
Messages
2,905
Location
Leeds
I think this proves my point. People are very good to suggest that “something should be done”, but not quite so good at making feasible suggestions for what that something should be.

To be fair, this isn’t something which happens often, so one could quite reasonably conclude that existing arrangements are adequate.

No doubt there will be an internal investigation, with any lessons learned.

It doesn't prove your point, though. Someone can't hold a view or an idea about something and have the answers to fix it - that's not what is needed! Could you imagine if a patient went into a doctor and suggested that? "My hip is hurting, I think it needs replacing" - granted, it might do, but doesn't mean the patient has to know how to do it, what differentials there could be for treatment and what conservative treatment is available prior to having a replacement done. Just because someone makes a suggestion, doesn't mean they HAVE to have an answer for it.
 
Joined
16 Dec 2017
Messages
169
It doesn't prove your point, though. Someone can't hold a view or an idea about something and have the answers to fix it - that's not what is needed! Could you imagine if a patient went into a doctor and suggested that? "My hip is hurting, I think it needs replacing" - granted, it might do, but doesn't mean the patient has to know how to do it, what differentials there could be for treatment and what conservative treatment is available prior to having a replacement done. Just because someone makes a suggestion, doesn't mean they HAVE to have an answer for it.

The problem with most of these situations though is that 'what can be done' throws up fairly obvious solutions, but the cost is impractical. Could you have an extra 9 NMTs dotted around the country to deploy at short notice? Yes. And most in the railway industry would probably love that - it'd make their lives easier. Ask a passenger and they'd probably agree that it 'should be done'. Now follow up by asking them if they're willing to pay an extra 1% on their ticket prices forever (number pulled out of thin air) to pay for those trains (and their maintenance) and the staff for them. Ahhhh, now the passenger says no, they think tickets cost too much already.
So that's where the engineers come in - they use their knowledge to work out how to squeeze the available resources (money, time and people) to get the best value output by designing better solutions, like pan cameras.
 

malc-c

Member
Joined
1 Dec 2017
Messages
990
Is there any update on where the fault was and (presumably) has been fixed as trains appear to be running Ok this morning
 

Bayum

Established Member
Joined
21 Mar 2008
Messages
2,905
Location
Leeds
But what if by the time you were due to travel the disruption had largely stopped.

My situation. I had advance LNER tickets. It was for the last train of the day. I became aware of the disruption and so was a little worried.

When I looked at the LNER and NR sites it said you could travel earlier or later, it said you could delay till tomorrow, it said tickets could be used on certain other TOC services, it advised against travelling today.

So I changed my plans and decided to travel earlier with some minor inconvenience to stand a better chance of getting home.

By the time I was traveling the disruption had largely disappeared, delays of 15 mins only. Should I therefore have waited at the departure station to go on the trains I had advance tickets on. I could not be sure the trains would actually run because they had not left Kings Cross. The websites no longer said travel earlier or later (or maybe that was a figment of my wishful thinking) but the other messages were still there.
I continued with my earlier journey, having set off early on the non LNER part.
The train conductor said I could not travel on the earlier train because my booked train had not been cancelled. None of the websites included a proviso “provided your particular train is cancelled”. It seems a bit of a nonsense. So if I decided to travel the next day, but my train wasn’t actually cancelled, I would have problems the next day. Do you have to keep your plans under review?
Anyway, he didn’t charge me extra but gave me a warning for next time.
Confused.

Similar situation - should I have waited to see if the 1930 was cancelled, or book a hotel so I have accommodation for the evening? I phoned LNER at 1430, and their advice was to not travel, even via other means and to delay repay for the ticket and then recoup my hotel costs. I don’t think some people understand the situation beyond the trains being disrupted or cancelled - what impact does that have on the passenger?
 

swt_passenger

Veteran Member
Joined
7 Apr 2010
Messages
31,416
Don't they have 91s which can monitor the OHL? Some 390s and I think all 80x can.
Then there's test coach Mentor which is for testing the OHL, and the NR New Measurement Train can do it as well.
A disconnected dropper is pretty much an instantaneous failure, I don’t see any of the above monitoring systems detecting it in advance.
 

whhistle

On Moderation
Joined
30 Dec 2010
Messages
2,636
Would be helpful to describe this term a little more.
Surprising that somewhat established members don't seem to remember this:
•Please remember many members do not understand rail “jargon” (including acronyms, station codes and specialist terms). Such terms should be correctly defined the first time they are used; codes and abbreviations must not be made up.
 

hexagon789

Veteran Member
Joined
2 Sep 2016
Messages
15,785
Location
Glasgow
Would be helpful to describe this term a little more.
Surprising that somewhat established members don't seem to remember this:

Mobile Electrical Network Testing, Observation and Recording.

A test coach converted from a Mk1 (possibly a BSK?)

I think it has been displaced by a newer Mk3 vehicle but was used until a few years ago.
 

Spartacus

Established Member
Joined
25 Aug 2009
Messages
2,926
It's still used but it's currently out for scheduled maintenance.
 

_toommm_

Established Member
Joined
8 Jul 2017
Messages
5,855
Location
Yorkshire
For interest sakes the cost stands around £650,000 in delay minutes!

So who's paying that - presumably Network Rail if it was faulty overheads, but would a TOC have to pay if one of their pantographs took down the overhead wires?

(Edited to say pantograph and not photograph)
 
Last edited:

swt_passenger

Veteran Member
Joined
7 Apr 2010
Messages
31,416
So who's paying that - presumably Network Rail if it was faulty overheads, but would a TOC have to pay if one of their photographs took down the overhead wires?
Yes there is an analysis of cause, it’s why all new EMUs (since 379s IIRC) have pantograph illumination and video recording for use post incident.
 

westcoaster

Established Member
Joined
4 Dec 2006
Messages
4,236
Location
DTOS A or B
I'm guesing they could narrow down the line involved by which side of the pan head/ carbon strip was damaged/chipped, leading edge up line trailing edge down line.

Picture credit Wikipedia.
 

Attachments

  • aviary-image-1555509911935.jpeg
    aviary-image-1555509911935.jpeg
    891.4 KB · Views: 222

robbeech

Established Member
Joined
11 Nov 2015
Messages
4,654
The simple fact is that if you’re advised not to travel on that date. You make other plans. If you stay in a hotel that night it’ll be covered. If you go home the next day your ticket is valid. If you use other TOCs trains the next day you’re covered (any costs incurred will be refunded). If you decide to travel, any additional costs are covered. For all the negative points we can say about LNER from vast experience in these situations where there is serious disruption they don’t faff about, they do actually have the customer as a priority. Of coursed YMMV as there will be exceptions where they haven’t got it quite right but it’s unlikely they’re going to refuse someone a room in premier inn king’s Cross. Just because things improved towards the end of service.
 

MotCO

Established Member
Joined
25 Aug 2014
Messages
4,127
So who's paying that - presumably Network Rail if it was faulty overheads, but would a TOC have to pay if one of their photographs took down the overhead wires?

Simples - stop taking photographs!
 
Status
Not open for further replies.

Top