ForTheLoveOf
Established Member
- Joined
- 7 Oct 2017
- Messages
- 6,416
Well, they were charging more for a product with substantially less validity (and if there is any suggestion it's not the same thing, two singles are the same price as a Day Ranger). Plus I bought tickets for the four of us so it's a good £20 odd they chinged us out of. I'm certainly not going to take this kind of nonsense lying down - it's not as if there was a language barrier leading to a misunderstanding of any kind either, and I specifically asked whether there wasn't another cheaper ticket available.I strongly suspect the two single fares are not exactly the same product and that your efforts wouldn't be worthwhile.
Even if you are successful, it would be something of a hollow victory, given the effort that would be required to recover less than a fiver!
Of course it was annoying, but I genuinely feel it's just something to put down to experience and to learn from. As with many purchases, it pays to do some research and to shop around.
The reason we bought in advance was that it was a tight connection (with one of our trains ending up being delayed), and we did not know whether buying onboard was possible.