So how do we educate the public to act sensibly and how do we distinguish between offering good advice and bad ? Should we never say anything and stick to TOPS requests and seating configurations ?
We are very quick to put down any use of the passcom and hammer into people in those threads about using it sensibly. A potential derailment is valid. I've been passcom'd for some very stupid reasons. I would rather help educate people than constantly berate and castigate them. Just as I'd say in those threads where there is clear misuse. If you feel you are in danger. Pull it. I can count on one hand the number of times I have had a genuine passom. They frustrate me but that is my job to deal with it.
There is a whole thread about Lewisham and people egressing onto the track. There are many threads about people who will pull a passcom because they were overcarried. This is probably the first time I have seen someone report a genuine concern over train safety.
My 'encouragement' is for people to act when they have a safety concern or belief they are in danger. I think that should be supported.
100% with you on that.