Joe Paxton
Established Member
- Joined
- 12 Jan 2017
- Messages
- 2,465
Nope. It's instant.
Thanks, that's good to know.
Nope. It's instant.
OK thanks.No plans at the moment, no.
I suspect it's a case of TrainSplit not being aware of the Zones that you pass through when making that journey on the Underground. But equally other retailers are doing the same thing. If there were a check en-route (which is rare as hens' teeth on the Underground if you aren't actually changing trains) you'd just produce your itinerary to show that you were travelling exactly in line with what you were sold.I came across a fare for a sector of a split journey which doesn't seem to be valid to me.
For East Croydon to Tottenham Hale, the standard single fare is £9.00 via any permitted with a Maltese Cross. Trainsplit suggests that by travelling East Croydon - Clapham Junction - Vauxhall - Tottenham Hale, you only need to buy a East Croydon to London Underground Zones 2-6 at £6.40. Surely the fact that you have to travel through zone 1 on the underground means that this ticket is not valid?
Not a Trainsplit issue; Trainline clearly does not use the same data provider as Trainsplit (you can tell that because you get different results for some other journeys), and Trainline are also affected.I came across a fare for a sector of a split journey which doesn't seem to be valid to me.
For East Croydon to Tottenham Hale, the standard single fare is £9.00 via any permitted with a Maltese Cross. Trainsplit suggests that by travelling East Croydon - Clapham Junction - Vauxhall - Tottenham Hale, you only need to buy a East Croydon to London Underground Zones 2-6 at £6.40. Surely the fact that you have to travel through zone 1 on the underground means that this ticket is not valid?
Has anyone else noticed that when using the new Trainsplit search facility, if you want to e.g. use the arrows to search for earlier or later trains than the time you originally input, the "Leave after/Arrive before" function changes itself from After to Before, and therefore generally returns 'no journeys found'. I suspect this might be a software blip but wondered if it's just me, or whether it could be looked at if others have found the same problem.
Yes it's a user interface issue; it's been reported here before.Has anyone else noticed that when using the new Trainsplit search facility, if you want to e.g. use the arrows to search for earlier or later trains than the time you originally input, the "Leave after/Arrive before" function changes itself from After to Before, and therefore generally returns 'no journeys found'. I suspect this might be a software blip but wondered if it's just me, or whether it could be looked at if others have found the same problem.
Hi;
If I may make a suggestion for additional functionality, I think that offering cheaper tickets which have validity to the destination (but a different origin or destination, eg a ticket you would start or stop short on), for non advance fares, this is often the cheapest way of travelling.
I believe there are a lot of examples of this, but if you'd like a specific one, I could DM it; would rather not post it in case the powers that be close the "loophole".
My other question about TrainSplit is... can you see your seat reservations before you actually collect the tickets? I haven't managed to find out where this information is displayed on the website.
Yes, seat reservations are included on the itinerary which gets emailed to you.
There is nothing to stop you booking these but there is no way a booking engine can offer these without a passenger asking, for so many reasons.Hi;
If I may make a suggestion for additional functionality, I think that offering cheaper tickets which have validity to the destination (but a different origin or destination, eg a ticket you would start or stop short on), for non advance fares, this is often the cheapest way of travelling.
I believe there are a lot of examples of this, but if you'd like a specific one, I could DM it; would rather not post it in case the powers that be close the "loophole".
Yes on the booking confirmation page/email.My other question about TrainSplit is... can you see your seat reservations before you actually collect the tickets? I haven't managed to find out where this information is displayed on the website.
Not at the current moment in time.So you can't see your seats until you've committed your purchase then.
Do you have example itineraries where this is the case?Trainsplit also seems to have problems finding journeys to/from the South East where the cheapest option would be to split Advances in London. Its okay when it can find the cheapest level advance for the whole journey but when that has sold out it will often offer you the cheapest through advance rather than an advance to London Terminals and then the appropriate Southern or Southeastern Advance (in my case with a railcard £3/£6 or £12). On an Enquiry I made today from the North West I would have paid £30 more by trainsplit including the "saving" fee for finding a split at Manchester.