Isn't that, though, rather the fault of TfGM for not setting up a zonal system that accepts Contactless payments?
-
Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Careless season ticket expiry, Trainline app, and angry guards!
- Thread starter ticketbuyer
- Start date
- Status
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R
RailUK Forums
They are trying, though. There's lots of advertising at present about contactless coming to Metrolink 'soon'. And we know they want to set up integrated ticketing a-la-TfL. Franchised buses are next on the agenda after Metrolink, though they have to be careful what they say about buses to make sure that the legal process to bring in franchising is watertight. Heavy rail will follow after buses, is the plan.
Bletchleyite
Veteran Member
Don't try it in Switzerland. If the ticket was issued/activated after the train departed the origin, it is not valid and that'll be CHF80+fare, please.
some bloke
Established Member
- Joined
- 12 Feb 2017
- Messages
- 1,561
The answer to your question seems to be that the staff member was right.
[Not actually a "fine" which can only be imposed by a court]
There seems to be a mistake in the "Common Sense Policy", substituting "purchase" for "produce":
..........
The policy is in any case at least arguably unclear about the risk of prosecution, in that the section "What happens if I travel without a valid ticket?" on its own doesn't mention it. It might be reasonable for passengers reading that not to read the rest to see if it mentions prosecution - and so conclude that they won't be prosecuted.
https://www.tpexpress.co.uk/~/media/help-and-support/common-sense-policy-2018.pdf?la=enTranspennine Express Revenue Protection Common Sense Policy said:
https://www.thetrainline.com/termsTrainline terms and conditions said:
[Not actually a "fine" which can only be imposed by a court]
There seems to be a mistake in the "Common Sense Policy", substituting "purchase" for "produce":
Transpennine Express Revenue Protection Common Sense Policy said:
..........
The policy is in any case at least arguably unclear about the risk of prosecution, in that the section "What happens if I travel without a valid ticket?" on its own doesn't mention it. It might be reasonable for passengers reading that not to read the rest to see if it mentions prosecution - and so conclude that they won't be prosecuted.
Transpennine Express Revenue Protection Common Sense Policy said:
Last edited:
Bletchleyite
Veteran Member
The problem about TPE having a more relaxed policy is that it doesn't apply if you encounter another TOC's RPI, such as Northern who you will encounter at Manchester Picc, and may therefore end up with the much stricter policy they apply being used.
some bloke
Established Member
- Joined
- 12 Feb 2017
- Messages
- 1,561
There might be a question about whether TPE make that issue clear enough:
TPE Common Sense Policy said:
Last edited:
some bloke
Established Member
- Joined
- 12 Feb 2017
- Messages
- 1,561
Correction: Not a mistake but perhaps unclear. "if you cannot purchase" seems to mean where you have no way of paying for a ticket (after you passed ticket buying facilities).
Brissle Girl
Established Member
- Joined
- 17 Jul 2018
- Messages
- 2,646
This demonstrates why an app ticket must be bought before boarding the train in terms of revenue protection policy. Although in your instance it was a genuine mistake, if you had been a freeloader then you could have bought that ticket and then walked straight out, having come from far afield. And if you are chancing it by boarding without a ticket then if you see a revenue inspector and immediately buy a ticket, everything will seem in order. But you're effectively getting a free chance to evade paying a fare, with no comeback if you're about to be caught. So a fare-dodgers dream.
startingaparty
Member
- Joined
- 19 Apr 2018
- Messages
- 166
Indeed! Furthermore, my train is so rammed in the mornings there is no chance of the guard coming down the train to check tickets.
323235
Established Member
I'm not a fan of Trainline and don't use them but they don't charge booking fees if you are buying on the day, as I found out from someone on Twitter.
I checked it out myself on the app.
Although if you buy for another day it can cost as much as £1.50 per booking.
Personally I use Top cashback on the web (never the app) to go through to either Chiltern Railways website (Not the app) to get cashback and no fees.
The reason for not using the apps above is because cashback is not always available when using apps and I've had tracking issues. Reduced the chance of any issues.
Last edited:
They do tend to be slightly more lenient toward visitors but as you say, it`s best not to try it on, especially with the Swiss pass which they are very strict with.
tomwills98
Member
Don't know if this applies for all TOC's but our conductors and barrier staff have the Inspect app which scans the barcodes and gives all of the ticket info and if the ticket is valid, from the inspect app you can then flag up certain tickets so they do not open the barrier. This is handy as the same barcode will open the barriers multiple times.
On the "ticket" side of the ticket, the time will bounce from side to side with the three coloured bars flashing behind it. With a different part of the inspect app it shows what colours the bars should be and the time bouncing side to side should match on both the customer's phone and the staff phone.
IIRC, if a barcode ticket is flagged using the app as possible fraud, it should be flagged when scanned at the barriers and when scanned with the app.
- Status