WesternLancer
Established Member
- Joined
- 12 Apr 2019
- Messages
- 7,130
Hi - anyone have a view on how long LNER tend to take to process claims? I posted one (by Royal Mail) on 5 June but not heard anything. IIRC one used to get a letter saying it was being dealt with fairly quickly, then the full response in due course.
Not heard anything yet at all, not even an ack'ment.
It was a simple delay enough to trigger. so easy to process the claim.
I'd say a 4 week wait is fair, if a little slow. Just wondered if others knew what was typical for LNER?
Not heard anything yet at all, not even an ack'ment.
It was a simple delay enough to trigger. so easy to process the claim.
I'd say a 4 week wait is fair, if a little slow. Just wondered if others knew what was typical for LNER?