Expected or due

bb21 · 6 Jul 2019

Ethano92 said:
I don't agree it's clear, only because you see many people screenshotting the national rail app, for example, and tweeting to SWR complaining it says arrived at Waterloo before the train has stopped (since they may be hoping to make a delay repay claim)

These people (and there are many) don't know about our understand signal blocks and how/when the system registers the train as arrived.

Similar thing in that people don't understand how congestion can occur when there's only the expected amount of trains to run, a lot of these things aren't common knowledge even if they seem pretty straight forward.

I don't quite see the irrelevance of what you are trying to say to what is under discussion in this thread. Whether something is clear or not will be subjective. I have already outlined what people can do (instead of just moaning about it) in these events, if you insist I am wrong to say the meaning is clear.

Ethano92 said:
As an aside, I'm pretty sure the Wimbledon-waterloo metro has always used this system with minute countdowns which I don't find very helpful, I too much prefer the direct 'expected 15:33' and looking at the clock seeing it's '15:31:20'

London Underground have decades of research and experience in this area on a metro-style operation and the conclusion has repeatedly shown that you are very much in a minority.

RailUK Forums

Deepgreen · 9 Jul 2019

I could not agree more with the OP. I was at Guildford on Saturday evening and a Farnham train starting from Guildford had a quarter of an hour to go before its departure time, but was being shown as "due". What utter nonsense - it is only 'due' when its time arrives. Why not simply have 'on time', show its departure time again or have a countdown in minutes? Anything but the useless 'due'!

The railway is obsessed with meddling with accepted terms to try to appear 'pro-active' and dynamic, when all that is achieved is a worsening of the public's understanding of what is meant. I actually overheard an elderly couple who were boarding the train on Saturday evening say that they thought they had plenty of time; "but it says due - it must be going now - quick, get on"!! Mis-information causing uncertainty and angst - for no reason.

crosscity · 9 Jul 2019

Deepgreen said:
What utter nonsense - it is only 'due' when its time arrives. Why not simply have 'on time', show its departure time again or have a countdown in minutes? Anything but the useless 'due'!

I was at Kings Norton earlier, and noticed 'Due' displayed with a local train at the platform. I decided to wait for the next one to see what would happen. Countdown started at 8mins; train arrived at 2mins; doors opened then closed with 1min showing; then Due appeared and the train left. Due disappeared after the train passed the signal at the end of the platform. So Due appeared when you couldn't board! Having seen it in action, I also wonder what the point is.

greaterwest · 9 Jul 2019

Parallel said:
I believe SWR’s new CIS wording originally said ‘Arrived’ when in the signal section, but due to complaints as a train could be several minutes from being at the platform so was changed to ‘Due’. I can’t remember where exactly I read this but it’s on the forum.

GWR just use ‘on time’ or ‘exp xx : xx’ (if it’s running late), though TfW use ‘Arrived’ on station CIS

This is the correct answer.

SWR's CIS will show "Due" when the train is in the section (and at no other time!).
I don't think this is particularly unhelpful, as it will *only* show when the train is at the station. All other times, it will show the time the train is expected at.

greaterwest · 9 Jul 2019

Deepgreen said:
I could not agree more with the OP. I was at Guildford on Saturday evening and a Farnham train starting from Guildford had a quarter of an hour to go before its departure time, but was being shown as "due". What utter nonsense - it is only 'due' when its time arrives. Why not simply have 'on time', show its departure time again or have a countdown in minutes? Anything but the useless 'due'!

The railway is obsessed with meddling with accepted terms to try to appear 'pro-active' and dynamic, when all that is achieved is a worsening of the public's understanding of what is meant. I actually overheard an elderly couple who were boarding the train on Saturday evening say that they thought they had plenty of time; "but it says due - it must be going now - quick, get on"!! Mis-information causing uncertainty and angst - for no reason.

I've queried this before at Guildford and have been told the CIS controller there has asked for it to be changed.

Mountain Man · 10 Jul 2019

This really seems like a case of finding something simply to argue about it.

crosscity · 10 Jul 2019

Mountain Man said:
This really seems like a case of finding something simply to argue about it.

So did the OP ask a valid question? Yes. Did it generate the most important or interesting discussion ever? Probably not.

I am happy to see discussions like this. If you like words and their meanings then this is for you. What is the difference between 'Due', 'Expected', and 'Arrived'? I think we now know.

Mountain Man · 10 Jul 2019

crosscity said:
So did the OP ask a valid question? Yes. Did it generate the most important or interesting discussion ever? Probably not.

I am happy to see discussions like this. If you like words and their meanings then this is for you. What is the difference between 'Due', 'Expected', and 'Arrived'? I think we now know.

We knew before.

Expected or due

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