diffident
Member
Well nearly in London and not to bad a sleep. I ordered the much maligned highland breakfast. Not the one to get excited about - served in cardboard, plastic cutlery could get through the softer elements only. Such a shame, its almost 12 months since I was last on this service when breakfast was on ceramic dish, metal cutlery and teapot....today's offering I have tried to upload a pic. And I know it sounds a moan - but this must be one of the best journeys you can take in UK. It's just not what it was and a lot pricier.
That, frankly, is really very poor. Regardless of discounts (£20 refund is it?) for the old stock, and excuse after excuse, to serve up a breakfast like that just beggars belief. I've seen better from a low-end cut-price greasy-spoon takeaway service.
For a really rather expensive service, irrespective of their current "issues", I'd expect a far far better offering than that. On the basis of that breakfast alone I'd be claiming a full refund.