I recognise the pressures on all operators but it is crazy in these extreme circumstances that several TOCs haven’t got ticket acceptance with other operators in place. There does need to be someone with the authority in extreme circumstances to direct that ticket acceptance must happen whether the TOCs are happy or not.
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Heat related issues (25 July 2019 and subsequent days)
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Busaholic
Veteran Member
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Hell! I do my best to get around independently, but the thought of trying to do all that with Multiple Sclerosis wouldn't appeal in the very least. My utmost sympathies to all involved, young and old, healthy and unhealthy, and profound thanks to all helping - you do see the best of humanity on these occasions, to counter the self-centered actions of a few, which are better forgotten.
RealTrains07
Established Member
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Well when nearly all TOCs are in the same boat with all their services suffering doubt ticket acceptance makes a difference except on buses mabye? But i do agree it should happen no matter what but iam not suprised some didnt have it today
dk1
Veteran Member
So very true my friend. During the long arduous incident people actually bonded maybe because they knew someone had lost their life up ahead. The emergency services where as always superb & consideration was given to those less able first & foremost. Makes us all feel good in a silly way.
RealTrains07
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Yesterday, boiling. Got a LNR train from birmingham which got delayed slightly cause of splitting with another service but yeah didnt get further than wolves for an hour cause of a signal failure which just happened after we arrived. And luckily for us, broken air con. Only way of getting air was by keeping the doors open. Finally when we get on the move we find out that the rest of the stops on the journey are getting cancelled apart from crewe and staff on board hadnt a clue untill a virgin train staff member told them at stafford it was cancelled. So we were told to stay on the train to crewe and take the returning service back to stoke while virgin told people for stoke to stay on the platform at stafford.
So in a boiling hot train we go to crewe and get off the train and wait for what seemed like hours while the hour later LNR crewe train and a 3rd train a cancelled liverpool one just added even more passengers to the mix so after going from platform to platform stranded train to stranded train to a bus stop. We were told a train was finally running with an actual air con. 3 hours later arrived at my home station. Sweaty and tired.
Its frustrating how the yesterday and todays heatwaves were predicted a week ago and TOCs only put plans together the night before
So in a boiling hot train we go to crewe and get off the train and wait for what seemed like hours while the hour later LNR crewe train and a 3rd train a cancelled liverpool one just added even more passengers to the mix so after going from platform to platform stranded train to stranded train to a bus stop. We were told a train was finally running with an actual air con. 3 hours later arrived at my home station. Sweaty and tired.
Its frustrating how the yesterday and todays heatwaves were predicted a week ago and TOCs only put plans together the night before
tsr
Established Member
Oh - absolutely - and CSL2 is nothing unusual, indeed I've been in situations where it's been necessary to declare it for several incidents simultaneously on just one TOC (which actually happened with VT and GTR today - not sure about any others - possibly LNR and GA as well). I think my personal record is declaring/being involved in three CSL2 incidents in half an hour. It provides a messaging framework and alternative route availability, but there are many such requirements every day across the network.
LNER declared CSL2 Code Black today within minutes of the Peterborough OHLE issues - Code Black is the enhanced level of CSL2. This basically puts the emphasis on getting people to avoid travel, ensuring all available staff are deployed to the frontline, and so on.
maire23
Member
EMT Twitter are annoying a lot of people. They’re just copying and pasting stock responses to everyone whether appropriate or not.
I have just asked them whether the local service from Leicester to Nottingham (the Lincoln Central Service) will be okay tomorrow as I need to get to work.
Their response was ‘hi there the line to London is still closed and we don’t know when it will reopen’ which is what they’re replying to everyone regardless of what they ask.
I’ve just pointed out to them that in fact this service doesn’t go anywhere near London and it ran as normal during today’s disruption..!
I have just asked them whether the local service from Leicester to Nottingham (the Lincoln Central Service) will be okay tomorrow as I need to get to work.
Their response was ‘hi there the line to London is still closed and we don’t know when it will reopen’ which is what they’re replying to everyone regardless of what they ask.
I’ve just pointed out to them that in fact this service doesn’t go anywhere near London and it ran as normal during today’s disruption..!
Given the states that the three mainlines north out of London were in during various points this afternoon and evening (and to some extent still are), I think the TOC’s and staff have been doing some really good work in very tough conditions. CSL2 can only do so much when there is such a high level of disruption and displacement of passengers across three significant routes.
I wasn't actually referring to a scene of people casually sitting under trees in India while being sold cold beverages until the train was ready, although I'm sure that was very pleasant!... I was alluding more to the standard trains in many parts of the world that run for hours and days on end in hotter temperatures than today. It's not because the air con has packed up. There is no air con. And the way some people are carrying on about no air conditioning for a few hours (on a day they were told NOT TO TRAVEL) makes me wonder how the poor darlings get out of bed in the morning.
Why would, say, EMT accept LNER tickets between St Pancras and Sheffield when EMT can't run trains from St Pancras? Or why would LNER accept VTWC tickets when they can't even transport their own passengers out of Kings Cross?
Generally, TOC's are quite good with ticket acceptance, such as earlier this week when EMT were accepting LNER tickets due to a dewirement, but it's utterly pointless LNER sayting EMT will accept their tickets only for passengers to walk next door to STP and find EMT are paddling up the same creek without a certain implement.
ChiefPlanner
Established Member
Just an observation - GTR ran some shuttles Bedford to St Albans - largely for local flows , the same is that cross feeding to Watford or Hatfield was (exceptionally) not available.
LNW threw the towel in utterly and they could have run at least hourly to Watford to Milton Keynes (a) for local flows (b) to feed into the still operating DC lines and at a push onto the (empty) trains from Watford Met. The latter with a shuttle bus. Like I used to do when I was Operations Manager. Does nobody not think out of the box anymore. ? (my wife had to drive to MK to collect my son- who actually works for NR) - very poor show. Hope someone from LNW reads this.
LNW threw the towel in utterly and they could have run at least hourly to Watford to Milton Keynes (a) for local flows (b) to feed into the still operating DC lines and at a push onto the (empty) trains from Watford Met. The latter with a shuttle bus. Like I used to do when I was Operations Manager. Does nobody not think out of the box anymore. ? (my wife had to drive to MK to collect my son- who actually works for NR) - very poor show. Hope someone from LNW reads this.
I’d love to think it was the same guy still having problems with his dog...
Deserved a link.
This is the correct way to chase a dog - no juice rails to trip you up.
TrainGeekUK
Member
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- 15 Jun 2019
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- 104
The rush hour tomorrow morning is looking like it will be a wipeout in some areas, Thameslink already sending out early warnings of a severely reduced service, plus the Birmingham area looks in disarray until 10am.
It's not been too bad in Eastbourne today, although there was a few flashes of lightning that got very close to a direct hit on the station this evening.
It's not been too bad in Eastbourne today, although there was a few flashes of lightning that got very close to a direct hit on the station this evening.
ChiefPlanner
Established Member
Quite - and the firm next door has the square root of nothing out of Euston , bar the all stations to Watford Junction down the DC.
Pretty exceptional all this. Expect a media storm over it. (and what has happened to the displaced passengers ?)
theageofthetra
On Moderation
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- 27 May 2012
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- 3,504
Why every year does AC fail? Why is nothing done?Yesterday, boiling. Got a LNR train from birmingham which got delayed slightly cause of splitting with another service but yeah didnt get further than wolves for an hour cause of a signal failure which just happened after we arrived. And luckily for us, broken air con. Only way of getting air was by keeping the doors open. Finally when we get on the move we find out that the rest of the stops on the journey are getting cancelled apart from crewe and staff on board hadnt a clue untill a virgin train staff member told them at stafford it was cancelled. So we were told to stay on the train to crewe and take the returning service back to stoke while virgin told people for stoke to stay on the platform at stafford.
So in a boiling hot train we go to crewe and get off the train and wait for what seemed like hours while the hour later LNR crewe train and a 3rd train a cancelled liverpool one just added even more passengers to the mix so after going from platform to platform stranded train to stranded train to a bus stop. We were told a train was finally running with an actual air con. 3 hours later arrived at my home station. Sweaty and tired.
Its frustrating how the yesterday and todays heatwaves were predicted a week ago and TOCs only put plans together the night before
SilentGrade
Member
- Joined
- 17 Dec 2017
- Messages
- 135
An amended service was implemented. All the TL services to Gatwick were terminated at Pancras HL as you suggested for instance.
As for terminating everything at St Pancras, were you proposing to decimate the service south STP then? Given obvious stock and crew constraints
We are not under war time conditions and standards and what is deemed acceptable have moved on greatly. What people had to put up with 80 odd years ago has no relevance in a 21st century modern society. Come on, get with the times.
This is in no way to meant to disrespect them, but it doesn’t help anyone to compare the two like that.
brick60000
Member
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- 18 Apr 2013
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- 442
Haven't seen this mentioned on here anywhere, apologies if I've missed it. Cross City (Lichfield) has been down since around 2-3pm this afternoon, with a rather large stack of trains having built up behind 9M53 that looks to be the culprit of wire problems there (might be wrong?). Somewhat ironic if this was the cause, given that it was diverted via Aston from Wolverhampton-Birmingham...to avoid overhead line problems!
If Traksy is correct, there is 2O52, 2R53, 5O54, 2R55, 2R57 & 2R51 all still at a stand, at stations Gravelly Hill - Four Oaks.
Not a good day - hats off to those out working today!
If Traksy is correct, there is 2O52, 2R53, 5O54, 2R55, 2R57 & 2R51 all still at a stand, at stations Gravelly Hill - Four Oaks.
Not a good day - hats off to those out working today!
Not really. We're talking of journeys between 20 and 80 miles, fighting their way into London and back out again. Also, in many cases, the family car is locked and parked at the station. Londoners are used to occasional disruption owing to train problems, but the widespread scale of issues today was probably worth reporting on national news in view of it's extent.
causton
Established Member
This is how it works. The driver and guard (where applicable) are given an additional stop/not-to-call order form by station staff at stations where possible (sometimes, depending on TOC, location and staff member, they can accept them by direct contract from Control and get the form later) so they have a physical record - as you want the driver and guard to know they're meant to stop additionally/not stop, and you wouldn't want to get to Crewe to find out you're in hot water for not stopping where you should have done if wires have been crossed and you weren't supposed to skip the stations after all! Of course, Stafford is run by Virgin so their staff will hand out the form to the traincrew.
theageofthetra
On Moderation
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- 27 May 2012
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Those non AC trains have windows that open and old fashioned fans. I will maintain that we will end up having a heat related death on our railway due to the failure of the industry to provide emergency opening windows/ventilation or Aircon that is fit for purpose and maintained correctly. Far too many units are running with aux converters failed which means that one rather than two Aircon units is trying to cool a coach and will then cut out to prevent overheating and damage.
causton
Established Member
Yes, OLE problems so wires came down on top of the diverted 9M53! Not a good day at all.
LeylandLen
Member
A few problems for new Transport Secretary Grant Shapps to deal with.I imagine Chris Grayling might be happy he got out when he did !
Shouldn’t it all be done electronically rather than by manual forms these days?
Bromley boy
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I wonder what breed he was - clearly a hearding dog. Maybe a collie?
Are they sheep or goats? It looks like it was filmed in Richmond Park. A truly hilarious video
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