I will give you an example of people's shortsightedness with regard to this. I used to work for a District Council in Cambridgeshire, and we used to allow payments of council tax, fees and charges and penalties in cash, by cheque or by card. We had a cash collection come round and collect the money on a daily basis and the fees to do this often would exceed the actual cash and cheques collected. As our grant from central government had been slashed, we had to make some hard choices and one of these was to withdraw cash payments at our office.
We had a months long campaign to reinstate this, even though we'd arranged with the local post office for people to pay the same council tax, fees and charges and penalties in cash at the post office without a fee. It was ABSOLUTELY DISGUSTING. Couldn't we think of the pensioners, who couldn't cope with cards and PINs ? Er, yes, that's why we made the arrangement with the post office. Indeed, people previously would withdraw the money from the post office and walk it down to the District Council - now they could pay the same, fee free, at the PO. No matter, it was still ABSOLUTELY DISGUSTING. No doubt the same pensioners would have whinged if their Council tax increased to pay for this facility...