dk1
Veteran Member
We did DOO in Intercity2 link at Norwich with 170s from 2004-2011.
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Abellio Greater Anglia Class 755s (Regional Trains)
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dk1
Veteran Member
The ASDO equipment is not yet ready for use due to software issues & hence the reason 755s cannot stop both ways at Brundall Gardens or Haddiscoe up.
Goldfish62
Established Member
- Joined
- 14 Feb 2010
- Messages
- 10,030
Thanks for the clarification.
CockneySparrow
Member
Very limited to which diagram they put it on seeing the FLIRTS are on Norwich to Yarmouth and Lowestoft and they cant go anywhere else at the moment
Wrong side door release is a safety of the line incident there can be no compassion about it.
dk1
Veteran Member
Didn't make the 06:33 today either. I'm looking at 170271.
755418 on NC37.
755418 on NC37.
rdlover777
Member
ok, just found out that the 745/0 aren't DDA Compliant since they have no wheel chair access in first class. Isn't that discriminatory to those who require such facilities and wish to travel in 1st Class?
F Great Eastern
Established Member
Surely that cannot be true?
rdlover777
Member
Just looked on the 360 tour on GA's website and its true https://www.greateranglia.co.uk/newtrains/360tour
No way you're getting a wheel chair through that
F Great Eastern
Established Member
What about other carriages? Just because one entrance is, it doesn't mean all are.
Also note that is a virtual tour, there were changes from that tour to the final version.
Also note that is a virtual tour, there were changes from that tour to the final version.
rdlover777
Member
the only coach on the 745/0 with wheelchair space is the one with the bistro right behind the first class coach
There's no such thing as 'DDA Compliant' - that's a very dated piece of legislation which is now only relevant in Northern Ireland (it was replaced by the Equality Act in 2010 within GB).
The trains would have been built in accordance with PRM-TSI, however, the relevant part of the TSI (part 4.2.2.2.) isn't necessarily prescriptive about where the wheelchair accessible spaces have to be provided.
An alternative option would have been to provide the spaces in first class (with a free 'upgrade' for the passenger, such as in TPE Nova 3 and the 5/10 car Azuma), but, this can be problematic for passengers travelling in groups as some of the group would generally need to pay for the 'privilege' of using First class.
F Great Eastern
Established Member
So what would happen if a passenger turned up in a Wheelchair with a First Class ticket that they could not use in First Class? I assume they'd get the difference refunded?
dk1
Veteran Member
What about now though. The MK3 sets only have the disabled facility in first class. Isn't that discriminating against those wanted to sit in standard? I know there is an automatic upgrade but all the same.
Presumably they'd get complementary tea, coffee etc. The only other difference in first class is the seating type and arrangement, which is going to be of little interest to someone in a wheelchair?
It's probably more important that the wheelchair space is near to the accessible toilet.
Correct this is one area where PRI TSI is in my opinion inferior to RVAR which specified the number of spaces in each class. Though of course any operator can provide more than the TSI specifies! I think this will require careful ‘handling’ when the new trains come into service as it no doubt be regarded as a downgrade by some.
dk1
Veteran Member
I think the plan is that on all Stadlers, the disabled area will be located on coach C.
grumblingalong
Member
- Joined
- 10 Mar 2015
- Messages
- 771
It being in first does create issues, family last week had one disabled member of their 8 strong party, all 7 of the others then also sat in first on std tickets, what am I to do? Split them up?
Then you get the issue that some buggy weilding passengers seem to want to use the wheelchair space in lieu of folding their buggy, which I don't permit for both obstructing the wheelchair space and the class of travel issue.
The wheelchair provision on the Flirts should be a good improvement, with an accessible toilet that is far more reliable.
Charge them for the upgrade in class, except for the disabled person and their companion as per the terms of travel would be my response. If they don't want to pay then they can move to standard.
I've not worked on the railways bit have faced similar situations in other customer facing roles.
Yea good luck with that one in reality...
So what would you do, would your response change if you had people who'd paid for first but we're unable to sit down because a gang of standard class ticket holder were occupying the seats?
A designated disabled area, of no particular class is the correct solution.
Bareing in mind I went up and down the GEML countless times for years as a conductor and never came across that situation what with the fairly huge provision of 1st on a Mk3 set I'd do exactly what I did do whenever I had a group with a wheelchair...
Allow them to sit in first as a group rather than deal with a complaint against me for trying to charge disabled passenger for using the disabled space. Becuase you can be damn sure that the complaint against me (probably in the press or direct to the MD) would have been I'd tried to charge the wheelchair and the entire group.
Shunter_69
Member
- Joined
- 10 Dec 2014
- Messages
- 478
I can’t help but feel some people on here will never be happy.
Travelled on 410 earlier. Such an improvement on what they are replacing.
Travelled on 410 earlier. Such an improvement on what they are replacing.
Well of course you can use discretion where appropriate. But I have been on multiple GEML sets where very disgruntled first class passengers were sitting in standard due to one of the first class coaches not being present. There have been a lot of short forms recently, although the situation does seem to have improved.
Anyway, we are drifting off topic. I'm looking forward to travelling in one soon.
dk1
Veteran Member
All this talk of 755s starting on Norwich-Cambridge runs this week has failed to materialise. I know the diagram starting 06:33 is the sensible & most likely option but thankfully it wasn't put on this mornings 05:33 departure following its collision with a herd of deer & subsequent damage necessitating passengers to be rescued by another unit brought alongside near Harling Road. Ironically it was 170204 involved the same unit that had its cab rebuilt after colliding with the tractor/trailer in that area a few years ago.
Add on the endless delay minutes had they refused to pay and police had to be called, then the please explain....
The cursed cab.
Wivenswold
Established Member
I know, I'm preparing for a forum holiday when the 720s enter service. They too will be an upgrade but I expect the usual "3+2", "Hard seats", "rubbish PIS", "Air con to loud/cold/quiet/hot/blowy/stuffy", "Yellow front or not", "Window alignment" debates ad infinitum that occur with every new passenger train. Rail enthusiasm used to be so much more.