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West Coast Partnership: Awarded to First Trenitalia

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4-SUB 4732

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Are we to make a reasonable assumption that the Liverpool trains, if they can get them, will be the xx33 off London and probably with a stop at Rugby? Let the xx40 go past at Brinklow and then it can call at pretty much anywhere north of there as the nearest train will be the xx00 fast to Stoke?
 

Howardh

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This comes as a great shame to me. Virgin is easy to criticise because we haven’t known anything else since 1996. They provide a great standard of service and there was little for me to complain about and much of the hate I heard was picking holes. The delays are mostly not in their control and the only problem I can point out was the sometimes harsh nature of on train and gate line staff for tickets and the sometimes rude catering staff (that one was in my experience).

The 390s definitely need an interior refresh as the seats and carpets are quite worn now, some panels rattle slightly too, but thats a minor rolling stock issue, and the seats are some of the best seats I’ve sat on in a UK train so a new franchise is welcome. I will miss VT and their talking toilets and their best buddy way of talking although this forum tends to like knocking them for that. This type of marketing was good for occasional travellers tourists and families. Service generally was A* even though prices were high. But the new franchise will be no different. Honestly it’s a big shame.

The BBC article notes ‘better catering’ but this is conveniently vague. Does better mean more cost efficient and demand suited? If so then Birmingham - Euston could axe the shop for a trolley. That’s an idea.

Can anyone say how VT lost the franchise or is it too early to say? A renewal would’ve been more sensible. It’s not like VT provided a substandard service and failed on their obligations like other franchises did (*cough cough NX*)

Farewell VT, obituary over.
Pretty well what I think. The pendos are showing their age, first class is pretty dull and needs a refurb (and seats without a window arm rest please) and I've never been too keen on the chunky seats in standard. But as you say, minor issues.

What we'll have to see is how the Italian Job prices tickets on the day and in advance which will be the key as to whether I use them or not.

But - but - but ..... one company running one line (basically), and the only competition from the environmentally-unfriendly airlines. That's all wrong IMO.
 

diffident

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I can't see this coming to pass. Between now and the franchise start date, there is some tasty political battles coming up, plus beardy's legal team will almost certainly plough forward with their legal challenge. Much will go on before this franchise comes to fruition.
 

StaffsWCML

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I can't see this coming to pass. Between now and the franchise start date, there is some tasty political battles coming up, plus beardy's legal team will almost certainly plough forward with their legal challenge. Much will go on before this franchise comes to fruition.

Its happening now. It seems to me Branson has thrown in the towel on this one. They will get some compensation off the government and customers will be stuck with a deteriorating service once First Group management get their feet under the table.

First have a tough act to follow. This will either be the making or breaking of them but they really need to step their game up which involves skipping most of their current management dross, If they make cost synergies they would be a well to keep the Virgin Management TUPED and ditch their own teams. I doubt that will happen sadly and I can see quite a lot of the successful teams leading Virgin being cost synergised a short way down the line.
 

sikejsudjek

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Great another Carillion fiasco to follow. Give all the franchises to a firm with known financial problems, and sit back and watch it collapse. Oh well will make re-nationalisation easier assuming the Tory headbangers don't get back in....
 

StaffsWCML

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Great another Carillion fiasco to follow. Give all the franchises to a firm with known financial problems, and sit back and watch it collapse. Oh well will make re-nationalisation easier assuming the Tory headbangers don't get back in....

Suppose there isn't much choice unless you want a far left anti British lunatic in charge!
 

RealTrains07

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I believe a court hearing in January.
No wonder the DfT suddenly awarded the franchise to First/Trenitalia to start 08th December. (Conspiracy theory)
Wouldn’t surprise me
Just been reading some reviews about Trenitalia on Tripadvisor, they don't make good reading, should work well with First.
Who could’ve seen that coming? :lol: Ironic how soon 60% of our railways will be owned by international companies
 

cactustwirly

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I believe a court hearing in January.
No wonder the DfT suddenly awarded the franchise to First/Trenitalia to start 08th December. (Conspiracy theory).

Just been reading some reviews about Trenitalia on Tripadvisor, they don't make good reading, should work well with First.

Traveled with Trenitalia on a few occasions, they are pretty decent tbh.
Much better than some UK ToCs
 

WideRanger

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skipping most of their current management dross
Even if your criticisms of the company are justified, doesn't this strike you as a bit inconsiderate to describe the employees of the company in these terms? These are real people, worried about they will make a living, like all of us. Some of them probably read this forum. Some of their children probably read this forum. I would hope that you wouldn't express it that way if you were face-to-face with them or their families. In effect, you are.
 

Red1980

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i think most of us are able to use a seat without defecating on it.

tell that to the rest of them! I wouldn't give the British public anything new or sacred. Whinge and whinge about the state of the railway etc yet treat what's there like dirt.
 

LNW-GW Joint

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Wouldn’t surprise me
Who could’ve seen that coming? :lol: Ironic how soon 60% of our railways will be owned by international companies

Why? 95% of our car industry is in international hands.
Many UK companies are foreign owned.
It looks like British Steel (which makes nearly all Network Rail's rail) will be owned by a Turkish company soon.
And conversely we own many companies in other countries (eg Rolls Royce owns MTU of Germany which supplies diesel power packs for Hitachi bi-modes).
It's called free trade and inward investment and generally considered a good thing.
 

43096

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With SWR they have chosen to take the financial hit for the the "damage" up front (very tax efficient when you look at the whole group) which the activist shareholders didn't quite seem to understand.
Chosen, or had to to comply with the relevant accounting standards around loss-making contract?
 

hwl

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Chosen, or had to to comply with the relevant accounting standards around loss-making contract?
There is some flexibility in the accounting rules given the actual SWR circumstances, they chose to recognise as much of the potential future losses up front as possible.
 

WatcherZero

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Article in the Times Newspaper today

First say they expect under the profit share arrangement the government will receive a steady premium of about £250m per year and First/Trenitalia will make a profit of £50m per year, They will continue to make about £50m per year profit under the management contract post HS2. They also seem to believe Dft have guaranteed them a profit margin of between 3 and 4% after historic pensions obligations are calculated (I.e. The liability would be taken out of the franchise premia) and that historic pensions liability will return from First to the Dft once the management contract begins.

Elsewhere says MTR is considering a possible legal challenge as they cant see how the First/Trenitalia bid could have been better value.
 

ashkeba

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Strictly speaking yes anything that tilts has an axis of rotation, but it’s important to distinguish the location of the axis. On a motorcycle, the axis of rotation is at the point of contact between the tyres and the road surface, however for a tilting train such as the pendolino, the axis is presumably through the centre of the passenger cabin so is a metre or so off the ground.
Why would you presume that? Alstom's videos make it look like the axis is well below centre.
 

pt_mad

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There is also tilt discussion going on in the West Coast rolling stock thread.
 

Birkonian

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Traveled with Trenitalia on a few occasions, they are pretty decent tbh.
Much better than some UK ToCs
I took the Thello sleeper in June. Thello is owned by Trenitalia and it was was the worst train journey of my life and one the worst experiences I've ever had. Air con wasn't working in our compartment during the June European heatwave. I have a photo of the temperature monitor in the corridor showing 37.4 degrees Celsius. Staff didn't care and Thello haven't replied to my complaint within the specified 30 days. They haven't responded to my compensation request for late arrival in accordance with the conditions either. Hope West Coast do better.
 

Birkonian

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Who gets the money for booking made now for travel after 8th December? Virgin have Anytime tickets on sale now. Granted I can't see many people doing that but it can be done.
 

mmh

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Who gets the money for booking made now for travel after 8th December? Virgin have Anytime tickets on sale now. Granted I can't see many people doing that but it can be done.

The Rail Settlement Plan. TOCs don't get paid ticket revenue directly.
 

whhistle

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If you were a Walsall commuter in London, would you hang around for "the direct train" or jump on the first Birmingham fast service and change at New Street to a West Midlands service?
Good question but I don't know is the answer as it's not something I have to worry about.
All depends on what my priority is at that time I guess.
Perhaps this service isn't just directed at commuters but people who don't really want to change.

For example the amount of people changing at Chesterfield "because you don't have to change platform" is enormous, despite reservations and journey planners suggesting either Derby or Sheffield. Their priority is to make their journey less complicated.

You'll be surprised by the amount of people who will change plans if it means they only have to change once, even if it means a longer journey.
 

ainsworth74

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Quick reminder. Rolling stock issues in relation to the new franchise can be found for discussion in this thread. If you want to talk about the new rolling stock for this franchise please use that thread to do so. There was a discussion in this thread about tilt and whether tilt helps keep trains on the track. That was off-topic but interesting and can now be found in it's own thread here.
 

StaffsWCML

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Even if your criticisms of the company are justified, doesn't this strike you as a bit inconsiderate to describe the employees of the company in these terms? These are real people, worried about they will make a living, like all of us. Some of them probably read this forum. Some of their children probably read this forum. I would hope that you wouldn't express it that way if you were face-to-face with them or their families. In effect, you are.


To be fair I have had dealing with First Management (we are only talking about the management here) so can speak from experience, some of them are very nice people but as managers they are incompetent; hence the business results and performance. I would tell them that face to face because its true, the figures speak for themselves, they will never drive for improvement or become better if they do not realise there performance is not excellent at the levels required, and managers need to be a the top of their game; else what hope do the front line staff have. This kind of molly coddling is why we consistently accept and protect mediocracy in this country - in case we offend someone.

It makes no odds anyway, I expect some of the much better managers at Virgin will be jettisoned in the name of business rationalisation and we will see more of the same old formula that has consistently delivered at best mediocre results from First. First are very unlikely to get rid of their own except in extreme circumstances.
 

Clip

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Its okay to make presumptions considering their past performance

The reason recent bids have been won is because on financial risk taking and government liability shifting I expect this to be no different.

First have a record of delivering sub mediocre services universally on rail and bus, why would they suddenly change?

None of this is about delivering a competent services for customers, its about government liability shifting.

I think the top 2 providers were Virgin and Stagecoach in terms of customer satisfaction and reliability. Those 2 are now gone! Talk about rewarding failure! Punishing success.


And yet.....

They could turn it around, the West Coast is very profitable if they run it well.


Not an axle has turned under First Group so its pretty poor form to write them off before thats happened - never mind what has gone on elsewhere...
 
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