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TheAlbanach_

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Unlikely that easyJet will rebook you on a different airline. EasyJet will either rebook you for the previous day - but if that’s impractical then you should be entitled to a full refund.
Yeah you were right they wouldn't book me onto another airline, but have said they will refund my new tickets that I purchase... We will see if they will.
 
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FQTV

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Aye I did have a nosy on Maps a while back, seems to be a decent range of choice on the way to the hotel so it's all good.

Yeah a look through my booking looks like it should let me do everything just in the BA app, check in doesn't happen until 10th November so a good while to wait yet. Agreed the flight from FRA-NRT I definitely want my choice of seat, the 'up and back down' again LHR-FRA flight I really don't care. I might even pay for my choice of seats on the JAL flight, and I never bother with such nonsense normally!

Walking time at FRA shouldn't pose any issue, I mean I did quite a trek through Sydney's international terminal in hardly any time. However I will still take on your advice and check the location of my gate first!

JAL and British Airways both use Amadeus as their native booking system.

You can check now to see whether you can select a seat on the JAL flight by going to:

https://www.jal.co.jp/en/inter/change/

Click on 'Manage booking' and then 'SEARCH BY RESERVATION INFORMATION'

Enter your name, reservation number and first JAL flight details. Your 'reservation number' is the six character alpha numeric code from British Airways.

You should then be able to see the reservation. If you're able to reserve a seat in advance for a given flight, you will see a 'Select seat' button next to a similar one for 'Request special meal'. You will see these buttons next to the relevant flight sector under 'Flight information'.

If you can't see any buttons, pre-selection is not available.

If you'd also like to check that your British Airways Executive Club number has been recorded correctly, click on 'Related services' under 'Passenger & contact information.'

The most important thing is not to assume that, just because you can't see a facility now on the BA App, that the facility doesn't exist and/or won't until online check in opens. In all but a few cases, Apps are pared-down versions of systems and, in practice, they're particularly bad at handling mixed-carrier bookings (even more so than websites).
 

FQTV

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Yeah you were right they wouldn't book me onto another airline, but have said they will refund my new tickets that I purchase... We will see if they will.

As the cancellation has been notified to you more than 14 days in advance, they have no obligation to you other than to cancel and fully-refund the existing booking. Rebooking you to a new date is on a goodwill basis only.

Are you absolutely certain that they said 'they will refund my new tickets that I purchase' and do you have this in writing? Or am I misunderstanding this?
 

TheAlbanach_

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As the cancellation has been notified to you more than 14 days in advance, they have no obligation to you other than to cancel and fully-refund the existing booking. Rebooking you to a new date is on a goodwill basis only.

Are you absolutely certain that they said 'they will refund my new tickets that I purchase' and do you have this in writing? Or am I misunderstanding this?
I've took screenshots of the live chat I had with them and they did say they would, but I'm not sure they will. Either way I have to book another flight for that day anyway, will just wait and see if I do get the money back, but if I don't then at least I'll get the original flights refunded so not all bad.
 

FQTV

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I've took screenshots of the live chat I had with them and they did say they would, but I'm not sure they will. Either way I have to book another flight for that day anyway, will just wait and see if I do get the money back, but if I don't then at least I'll get the original flights refunded so not all bad.

If you have in writing, and that's definitively what they said, with no caveats and no limits, then they'd find it almost impossible to refuse, I would suggest. It's also unheard-of, as it's tantamount to writing a blank cheque.
 

TheAlbanach_

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If you have in writing, and that's definitively what they said, with no caveats and no limits, then they'd find it almost impossible to refuse, I would suggest. It's also unheard-of, as it's tantamount to writing a blank cheque.
I did ask what conditions there were etc all I was told.it had to be an economy class flight that's it. But yeah I am skeptical.
 

berneyarms

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Hey all, sorry to hijack this but looking for advice. Just had an email from easyJet, my flight from Berlin in January has been cancelled. Just wondering where I stand on this, I can change the flight to the previous day for free but I cannot travel that day. Would they rebook me with another airline for th same day? Never had this happen before so no idea what to do. Thanks!

That’s a change in the forward flight schedule, which is acceptable practice I am afraid.

The winter schedule runs from October until March and most airlines will make final adjustments around now to it.

You’re entitled to a refund if the times don’t suit but nothing else I’m afraid.
 

fowler9

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Thanks for your reply, sorry for the slow response there's been a lot to do here the last couple of days but almost caught up ahead of a rare full day off.

Good news on not needing to collect luggage, that's one less thing to worry about.



Good advice that, I'll see what pops up in Manage My Booking on the BA app. Something I can get cracking on with this evening while I'm still in prep mode for holidays. Nearly organised for Budapest (arriving there in just 13 days time and I still haven't looked at what I'm going to do there yet!) and apart from the last minute bits I'm all packed for that trip now. So I might as well start getting ready for Tokyo!



Aye come to think of it I couldn't check in online for my Virgin Australia leg on my Australia trip and only got a boarding pass when at the transfer desk. What I might do, if nothing else, is tweet BA directly for their input too, I mean it can't hurt to tweet the airline.



Thanks, that is reassuring to hear.



I'll certainly be checking for any updates, BA seem good at that as when they changed my flight home from LA in January 2020 (this was a good few weeks back too, quite the advance notice!) to run 15 minutes earlier throughout, I got a text and email about it which was quite handy.

The food and drink bit in Frankfurt, I'm not looking to have a full blown meal, just something fairly fast and easy but enjoyable. Bratwurst or something similar, and the beer may not happen anyway but if time is short just a half will be sufficient to wash down the food.

I've never tried Japanese food so I've no idea what JAL will have to offer on board. Therefore I'm quite keen to make sure I have something nice to eat before I board.

Thanks again for the advice, all very welcome!
Slightly off topic but have you heard about the relatively recent tradition of the Japanese celebrating Christmas with KFC? Ha ha. Apparently it is becoming quite the thing.
 

radamfi

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What is the likely usage of Lelystad airport, north-east of Amsterdam, which is currently going through an expansion? Is it likely to take low cost business away from Eindhoven?
 

Techniquest

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Slightly off topic but have you heard about the relatively recent tradition of the Japanese celebrating Christmas with KFC? Ha ha. Apparently it is becoming quite the thing.

I have indeed, it sounds a little odd but also incredibly funky! I'm already planning to make sure I try some of their rather interesting sounding KitKat flavours, that just has to be done!

This time next Monday I will be in Budapest and I am very much excited. Packed and ready to go, just 5 more shifts and a day off to get through this week first!
 

Bald Rick

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I'm already planning to make sure I try some of their rather interesting sounding KitKat flavours, that just has to be done!

There is a place reserved in Hell for whoever invented the green tea flavoured Kit Kat. It is absolutely revolting.
 

Techniquest

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There is a place reserved in Hell for whoever invented the green tea flavoured Kit Kat. It is absolutely revolting.

Green tea's never appealed to me anyway, but then I do love my coffee and the KitKats with such flavours will be getting my attention! There was also a Metro car done in a KitKat livery, when I briefly looked them up on Wikipedia, which looks funky.

I'm also already thinking about where to go after LA, given I'll have quite a few days off in January still to do something with. Very high chance Poland is going to get ticked off finally...
 

Butts

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Have just returned from Luxembourg after my latest (and possibly last fag run depending on our future EU membership) on BA from Glasgow via Heathrow yesterday and after an overnight stay back the same way today.

I was originally due to go on the 10th/11th (next week) but the strikes intervened. I was able to change my flights at no extra cost on the BA website to the new dates I have just utilised. Indeed I actually got better flight times as you could change to any flight available some of which would have been a lot more expensive if booked originally.

Airbus 319's on Glasgow legs and A320's on Luxembourg ones - clean , punctual and efficient service.

I had to transfer from Terminal 5 to Terminal 3 and used the Heathrow Express - when did this all become gated with you having to obtain a free transfer ticket from the machine to complete the transfer ?
 

mark-h

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Heathrow Express - when did this all become gated with you having to obtain a free transfer ticket from the machine to complete the transfer ?

From Heathrow Express website.

Ticket Barriers Installed at Heathrow stations

From 20 May 2018 ticket barriers will be in operation at Heathrow stations. You will still require a ticket to pass the through the ticket barriers. Heathrow Express will accept Contactless and Oyster this winter. Tickets can be purchased online, at a ticket vending machine or from one of our sales agents.
 

Royston Vasey

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I had to transfer from Terminal 5 to Terminal 3 and used the Heathrow Express - when did this all become gated with you having to obtain a free transfer ticket from the machine to complete the transfer ?
You can also just tap a contactless bank card or Oyster at each end and not be charged.
 

whhistle

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Read this morning about a holiday maker who flew an EasyJet plane himself.
He was a pilot and had his ID and stuff with him, so EasyJet allowed him to fly the plane to Alicante himself.

After reading further, it seems he works for EasyJet.

If he worked for another airline, I guess this wouldn't be possible?
 

YorkshireBear

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Read this morning about a holiday maker who flew an EasyJet plane himself.
He was a pilot and had his ID and stuff with him, so EasyJet allowed him to fly the plane to Alicante himself.

After reading further, it seems he works for EasyJet.

If he worked for another airline, I guess this wouldn't be possible?

I'd hope not personally as there is no 100% way to verify his competence surely. I don't accept other companies competence when training people in PTS etc at a heritage railway let alone pilot a plane!
 

CC 72100

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It turns out he was essentially an off duty Easyjet pilot, so easy to verify competence with the right phone call to the right person. (This was mentioned in the Standard article, but can't find it again now).
 

AM9

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Looking for some guidance please from regular fliers:
I will be flying Thai to Bali and back in business next month and think that it is time to enroll in a Star Alliance frequent flier plan. I also have an Air Canada flight, part business, part premium jopurney recently that I'm hoping to claim some mile on. There doesn't seem to be any major UK airline involvement with Star Alliance, so does anybody here have any advice as to which plan offers the most likely chance of using miles from?

TIA
 

FQTV

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Looking for some guidance please from regular fliers:
I will be flying Thai to Bali and back in business next month and think that it is time to enroll in a Star Alliance frequent flier plan. I also have an Air Canada flight, part business, part premium jopurney recently that I'm hoping to claim some mile on. There doesn't seem to be any major UK airline involvement with Star Alliance, so does anybody here have any advice as to which plan offers the most likely chance of using miles from?

TIA

Aegean's programme is generally considered the most generous, but they changed their requirements a few years ago to mean that you do need to fly with them to permit status qualification (as BA does within oneworld).

Asiana's programme is good if you're looking to earn status, and it also lets you maintain status for quite lengthy periods of time before requalification is needed.

The Star carriers with the most flights into the UK are Lufthansa (with SWISS, Austrian and Brussels lumped-in as well), then United, then Singapore. United doesn't make a lot of sense, other than some good value upgrade redemptions on their own flights - if you were ever to use them.

Lufthansa and Singapore are much of a muchness; you'd have to look at your specific flying patterns to see which might overall work better - indeed that's generic advice for any choice of frequent flyer programme.

Finally, if you think that you'll never earn enough points for status or a meaningful redemption, but would consider buying miles to top-up, then Avianca's LifeMiles programme may be worth looking at, as their miles purchase promotions are often very generous (older members may remember bmi's Diamond Club, and LifeMiles is similar-ish).

Always check the mileage expiry policies of each programme too - as your earning rates may mean that you never actually reach balances which are useable before earned miles start expiring.
 

AM9

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Thanks for the prompt reply. I also can't get confirmation as to whether I can claim the Air Canada miles for a flight in June. I know that 6 months seems to be the limit for retro claims, but does that apply if I'm joining now?
The rules of the FF schemes are a maze, and as they are aimed at business travellers who often do multiple similar journeys. As a leisure traveller, I'm unlikely to make the same journey twice except maybe in Europe.
 

WestCoast

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I'm a member of BA Executive Club (for BA/oneworld) and Aegean Miles & Bonus (for Star Alliance). If you live in the UK/Europe, personally I'd join Aegean Miles & Bonus. I think it has some really good earning rates and good value redemption rates - the only reason I wouldn't join is if you fly Lufthansa a lot as the earnings on cheap fares there are not good/non-existent. I think that's because Lufthansa doesn't give good miles for their frequent flyers flying Aegean (these things tends to be mutually reciprocal between the Star Alliance Airlines). However, I'm flying Ethiopian to South Africa next February, and my economy ticket is earning 100% miles for every mile flown posting to my Aegean account which I think is incredible - I flew Qatar in business this year and I earned less onto my BA Executive Club account!

Also if you don't earn loads of points on Aegean, they also have some low points deals on nice hotels in Greece. Sorry, I don't know about retrospective claiming but I'd suggest maybe giving them a call on the number on the website, they've been very helpful if I've called in the past.

Have a read:
www.godsavethepoints.com/aegean-star-alliance-airline-loyalty-program-youve-overlooked/

For anyone that doesn't know, usually with frequent flyer programs, there's points earned for miles (to redeem for flights/experiences) and separately status (gain so many status points and you get a status with additional privileges). I'm BA Silver for this year so among other things I get free seat selection & business lounge access when I fly them or other oneworld carriers, but I don't have status with Aegean I am just collecting points. I think I've decided I'm not so bothered about status anyway, although it is really nice to pop into the BA lounge on my frequent Glasgow-Gatwick trips for a coffee/bacon roll in the morning or beer & snack in the evenings!
 
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rg177

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I've just returned from a trip to Japan with Singapore Airlines, flying LHR-SIN-KIX (Osaka Kansai) and return.

The London legs were both A380s, outward being refurbished and with exceptional food and crew, but unfortunately I had a screaming child behind me for 13 hours kicking the back of my seat- the mother was full of apologies when we landed.

Transfer at Singapore was short so it was straight to the gate and aboard an A330 to Osaka. Seats in a 2+4+2 layout this time, and it was a very nice flight indeed even if the in flight entertainment was very dated looking!

Return was on a lovely Boeing 787 which seemed almost new inside, and the pressurisation on these planes seems to be a bit different as my ears felt less blocked as we descended!

Finally, I had an older looking A380 back to London which was full of Aussies so the food, alcohol and laughs were in full swing the whole way.

Brilliant crews on every leg and no delays. Well worth the £657 return price for 19,000 miles or so in the air!

@Techniquest send me a PM if you need any Tokyo or general Japan related advice.
 

Peter Mugridge

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Return was on a lovely Boeing 787 which seemed almost new inside, and the pressurisation on these planes seems to be a bit different as my ears felt less blocked as we descended!

Yes, 787s have a lower cabin altitude as the composite fuselage is much more resistant to pressure cycles and intensity than aluminium alloys are.
 

rg177

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Yes, 787s have a lower cabin altitude as the composite fuselage is much more resistant to pressure cycles and intensity than aluminium alloys are.

I recall reading something to that effect in a TUI magazine when they were first introduced- they really are a great aircraft despite the early teething problems.
 

Techniquest

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@rg177 I'll have to PM you at some point before November then, all tips and advice welcome!

Glad you had a decent experience in the air, not a bad price considering you flew Singapore!

I take off for Budapest tomorrow on W62206 1510 Luton to Budapest, really excited it must be said! Granted it is with Wizz Air though, whose mobile website is awful and their app not much better. As much as I despise Ryanair now, at least their app was good and check-in process much quicker. I already have a feeling I'll not be rushing to try Wizz Air again, based solely on the pre-departure experience. Hopefully I'll not have too bad an experience once I actually get on board, I've got seat 8E allocated so I'm fairly near the front which is a surprise.

Naturally, stay tuned for my review of the outward experience (I return on Thursday on W62205 back to Luton) which I suspect will be posted on Tuesday morning.
 

WestCoast

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@rg177 I'll have to PM you at some point before November then, all tips and advice welcome!

Glad you had a decent experience in the air, not a bad price considering you flew Singapore!

I take off for Budapest tomorrow on W62206 1510 Luton to Budapest, really excited it must be said! Granted it is with Wizz Air though, whose mobile website is awful and their app not much better. As much as I despise Ryanair now, at least their app was good and check-in process much quicker. I already have a feeling I'll not be rushing to try Wizz Air again, based solely on the pre-departure experience. Hopefully I'll not have too bad an experience once I actually get on board, I've got seat 8E allocated so I'm fairly near the front which is a surprise.

Naturally, stay tuned for my review of the outward experience (I return on Thursday on W62205 back to Luton) which I suspect will be posted on Tuesday morning.

Bought some shares in Wizz four years ago and they’ve been a decent investment. Looked up and your flight is likely to be an A321 NEO operated by Wizz Air Hungary at the moment, they are very new aircraft indeed but the legroom is tight. I tend to book the extra legroom seats of which there are quite a few on the A321, had a nice flight over from Bergen into Luton at the start of the month operated by Wizz Air UK, was chatting to the pilot and he said there’s quite a few ex-Monarch staff working there at Luton now.

If you find time for the Aeropark at Budapest Airport, I would recommend! Also I really like the Libego chair lift in the Buda Hills, cheap as chips and the ride down you get a really spectacular view of Pest across the river.
 
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