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"Leaving from" field when booking a Southern DaySave ticket

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joh

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Hello,

The online booking for the Southern DaySave ticket (link) has a mandatory "Leaving from" field. What is the significance of that field?

It might be just a formality, the only station where I can collect the ticket, the only station where I may to enter through the gates, or else ... ?

I've tried filling in Shepherd's Bush, where I'll start my journey, but that's not valid although Southern services stop there once in a while. Clapham Junction is accepted, for example.

Also, can I collect the prebooked Southern DaySave ticket at any National Rail station, or only at stations with Southern ticket machines?

Thanks for your help.
joh
 
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joh

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Maybe my first question was a little convoluted. I'll try again:

I'd like to make the following journeys on a Southern DaySave ticket:

Shepherd's Bush 10:00
Clapham Junction 10:12
change
Clapham Junction 10:23
Eastbourne 11:46

and

Eastbourne 20:00
Clapham Junction 21:21
change
Clapham Junction 21:36
Shepherd's Bush 21:50

All these trains are operated by Southern. I'm aware the DaySave ticket isn't valid before 10am and on Overground trains.

The online booking form https://ticket.southernrailway.com/search/other/daysave has a mandatory field "Leaving from".
However, the form does not accept "Shepherd's Bush" as the "Leaving from" station.

Questions:
1) Does it matter if I fill in a different "Leaving from" station, e.g. Clapham Junction?
2) Can I collect my tickets from a ticket machine at Shepherd's Bush rail station?

Thanks for your help
joh
 

alistairlees

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Maybe my first question was a little convoluted. I'll try again:

I'd like to make the following journeys on a Southern DaySave ticket:

Shepherd's Bush 10:00
Clapham Junction 10:12
change
Clapham Junction 10:23
Eastbourne 11:46

and

Eastbourne 20:00
Clapham Junction 21:21
change
Clapham Junction 21:36
Shepherd's Bush 21:50

All these trains are operated by Southern. I'm aware the DaySave ticket isn't valid before 10am and on Overground trains.

The online booking form https://ticket.southernrailway.com/search/other/daysave has a mandatory field "Leaving from".
However, the form does not accept "Shepherd's Bush" as the "Leaving from" station.

Questions:
1) Does it matter if I fill in a different "Leaving from" station, e.g. Clapham Junction?
2) Can I collect my tickets from a ticket machine at Shepherd's Bush rail station?

Thanks for your help
joh

DaySave is inexplicably set up from every Southern-served station (so far as I can see), except from the ones north of Clapham Junction on the West London Line (such as Shepherds Bush).

See http://www.brfares.com/#expert?orig=CLJ&dest=QAS as an example.

I don't see how the origin matters - they are all the same price.

Why it's not set up as a rover I don't know.

You might want to contact their twitter team just to be sure though.
 

maniacmartin

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My unverified understanding is that you will still be able to collect it from other stations not on the list, but their TVMs won't necessarily print it in the correct format, so it won't have the DaySave heading at the top etc.
 

joh

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So I asked,
@SouthernRailUK I'm trying to book a Southern DaySave ticket. The website doesn't accept Shepherd's Bush as the "Leaving from" station. Can I enter some other station like CLJ and still collect tickets and travel from SPB?

They replied,
Hi there, unfortunately not. Please speak to the ticket office and they can look into this for you. ^Sian
 

causton

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Shepherds Bush ticket office will almost certainly not be able to help. They deny being able to sell any sort of rover ticket.

Terrible advice from Southern as it is a day ranger, but as stated earlier the ticket may not print properly at SPB (although it is a Shere machine, same style as Southern's are/were, so...!). You will be able to buy it with an "origin" of CLJ but might be best if you can pick it up from another station.
 

joh

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Thanks everyone for your help.

Then I will probably choose Clapham Junction as the origin and collect the ticket from e.g. Victoria or London Bridge.

My only other concern is whether the ticket barriers at Shepherd's Bush will accept the ticket when used for the first time. Does it make any difference at which station of Southern's network I enter?
 

ForTheLoveOf

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Thanks everyone for your help.

Then I will probably choose Clapham Junction as the origin and collect the ticket from e.g. Victoria or London Bridge.

My only other concern is whether the ticket barriers at Shepherd's Bush will accept the ticket when used for the first time. Does it make any difference at which station of Southern's network I enter?
It doesn't make any difference, but it is unlikely that barriers will be correctly programmed to accept ranger or rover tickets (which this effectively is), so you will likely have to ask a member of barrier staff to be let through; I would have hoped there would be no issue with something as straightforward as a Southern DaySave.
 

paul1609

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Shepherds Bush ticket office will almost certainly not be able to help. They deny being able to sell any sort of rover ticket.

Terrible advice from Southern as it is a day ranger, but as stated earlier the ticket may not print properly at SPB (although it is a Shere machine, same style as Southern's are/were, so...!). You will be able to buy it with an "origin" of CLJ but might be best if you can pick it up from another station.
I understand that the DAYSAVE products are not technically Ranger Tickets but in fact are classed as a TOC promotion so are not offered via other TOCs or their TVMs.
They can also be withdrawn at any time.
 

causton

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I understand that the DAYSAVE products are not technically Ranger Tickets but in fact are classed as a TOC promotion so are not offered via other TOCs or their TVMs.
They can also be withdrawn at any time.

They do appear as Rovers/Rangers on my TIS - although of course they are marked as not to be sold! Same with the old London Midland Great Escape tickets, they showed up in the Rovers/Rangers option even though they may technically be something else.

(On the contrary, a 'single' from Chester to Northwirrallines is actually a Day Ranger!)

is it also valid from Milton Keynes?

Yes. "A DaySave ticket gives you unlimited Off-Peak travel on all Southern services on the date shown." No geographical restrictions :)
 

JB_B

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is it also valid from Milton Keynes?

For WCML destinations on Southern Daysave you may need to stand your ground - at MK gateline it was just a 30 second 'hard stare' but at Watford Junction I got "This ticket is not valid here" - they were OK when I explained that it was.
 

Joe Paxton

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For WCML destinations on Southern Daysave you may need to stand your ground - at MK gateline it was just a 30 second 'hard stare' but at Watford Junction I got "This ticket is not valid here" - they were OK when I explained that it was.

A print out from the Southern website might be a handy backup.
 

marshmallow

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I collected a Southern Daysave ticket from Upper Holloway station a few years ago and it was fine.

Regarding the barriers, it almost certainly won't work as the only time that one has ever worked in a barrier for me was at Brighton station once. When I asked staff why barriers do not normally accept the ticket, I was told that it is so that they can check that you travelled on a Southern service - I imagine that this is not the actual reason as by that token, surely any train operator-specific ticket should be rejected by automatic barriers.
 

Bedpan

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Its not just stations between Clapham Junction and Milton Keynes that are omitted from the list of starting points. Amongst other places, London Bridge, Southampton, Portsmouth, Havant (in fact as far as I can see, anywhere west of Havant and Ashford aren't available to nominate, although, for instance, New Cross Gate, Emsworth and Ham Street are.

The ticket is wonderful value and brings back memories of the old Network South East days. I bought one last month and plan to go on another jaunt in a week or two. Last month I had thought about starting in Hemel Hempstead but didn't as I wanted to go south via Leatherhead, Dorking and Horsham, and that would have involved a waiting at Hemel until 10.43 for the first departure after 10.00, and then a further 57 minute wait at Clapham Junction for a train to Horsham.

So instead I decided to buy an off peak ticket to London Thameslink, which of course involved linking up with the Southern network at London Bridge, and then going from there to Epsom to pick up a Horsham train.
.....But I wasn't allowed to use London Bridge as a starting point on the Daysave ticket, so I nominated London Victoria as a starting point.

Next time I have in mind a different route, starting from Hemel, and catching the 09.43 from there to Clapham Junction. This would involve a separate ticket from Hemel to Wembley (10.04) where the Daysave, valid after 10.00, would come into play. But the question I would ask (if anyone can answer it) is, if my ticket was inspected between Wembley and Clapham, would I be pulled up for being on the train without a valid ticket on the grounds that my nominated starting point was Victoria, and it would have been impossible to get from there to Wembley in 4 minutes?
 

Bedpan

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No, there is a long list of stations that you can collect it from, including my local station, which I did last time, and also, to name but three, Dalston (Cumbria), St Ives (Cornwall), and East Kilbride. In fact, I would guess, any station with a particulart tuyle of ticket machine. Failing that, you can have it posted to you fo0r a small additional charge.
 

ChrisC

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I can’t remember exactly how long ago, probably at least 10 years ago, Southern used to do a DaySave Weekly Ticket. I think it was priced at around £90 for the 7 Days. I think this had to be booked online about 3 weeks in advance and was delivered by post. If I remember, there were surprisingly few time restrictions on the Weekly ticket.

I once had a very good week staying in the Travelodge near East Croydon station. I visited destinations all along the south coast during the day from Ashford and Hastings right along to Portsmouth and Southampton and also stations up to Milton Keynes. The good thing about this ticket was that after days out along the south coast I was able to also use it in the evenings to travel into Central London and back which saved the additional cost of Oyster. I think the only place where I had problems with staff accepting it was Southampton.
 

yorkie

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Its not just stations between Clapham Junction and Milton Keynes that are omitted from the list of starting points. Amongst other places, London Bridge, Southampton, Portsmouth, Havant (in fact as far as I can see, anywhere west of Havant and Ashford aren't available to nominate, although, for instance, New Cross Gate, Emsworth and Ham Street are.
You should be able to buy a DaySave from Trainsplit from any of those stations.

Note Trainsplit only shows the cheapest flexible fare so you may have to search for a longer journey, rather than a shorter one, to get it to appear.

if my ticket was inspected between Wembley and Clapham, would I be pulled up for being on the train without a valid ticket on the grounds that my nominated starting point was Victoria, and it would have been impossible to get from there to Wembley in 4 minutes?
No, but if you want to get Wembley as a starting station, try it on Trainsplit. If you find any station doesn't work, reply here and tag me in, and I will contact someone who would be able to fix it.
 

paul1609

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Im told by an industry insider that the issue is that a certain make of TVM (Im not a TVM spotter) doesn't have the necessary software to print the daysave ticket in the correct format and whilst it is possible to collect the ticket from any Tod enabled TVM if you collect it from a station that's not on the official list there is a risk that what you will get out will not enable you to travel. Apparently the effect is random but includes trying to print the ticket sideways on 4 ticket blanks?
He didn't know what was different from Daysave to other Day Rover tickets he doesn't work for Southern.
 

700007

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Does Thameslink still offer a Daysave ticket like Southern even if it is just for the classic routes (Bedford to Brighton, Sutton loop and Sevenoaks)?

I am sure they used to offer one but I can't find it anywhere.
 

yorkie

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Yes GTR do offer a DaySave for their Thameslink branded services, but it's only available from selected places mentioned in the link above, and not at stations or online.

GTR's DaySave for their Southern branded services are only available online (and then, I believe only from the company's Southern branded site, or from Trainsplit).
 

JB_B

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... GTR's DaySave for their Southern branded services are only available online (and then, I believe only from the company's Southern branded site, or from Trainsplit).

Online is the only practical option for most people wanting a Southern Daysave ticket. However, Brighton One Stop Travel Shop can still sell this ticket over the counter ( as well as selling Thameslink Daysave. )
 

PeterY

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I'm thinking about doing a Southern Daysave. Living in Hemel Hempstead, I'm quite prepared to buy a ticket (as suggested earlier in the thread) to Wembley. (10.04).

My query is; it's says you can not leave East Croyden or Clapham Jct after 16.15 to 19.15 on week days. What would happen if you just changed trains at either station, for return to HML and not leave the station. Is this allowed? I'm guessing there are "loopholes" using Oyster but maybe time consuming adding time to the journey home.
 

yorkie

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GTR have set the condition that it is not valid on "on trains that leave the following stations between 16:15 and 19:15: East Croydon, Victoria, London Bridge, Clapham Junction"; this may be open to some interpretation. But arguably the restriction does not apply if you are already on a train that calls at any of those stations if you boarded at a station that is not listed above, or a station that is listed above, but at a valid time.
 
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